Inception

[Fortissimo]

I can't get Inception (Blu-Ray) to rip. After a little more than 30 seconds I get a "0 titles saved, 1 failed" error message.

I've tried this copy twice in my LG internal drive, and twice more in my Lite-On drive that is in an external enclosure (AC powered, not USB powered). Same error every time, and the error occurs only about 35 seconds into ripping. I have ripped other titles successfully with both drives both before and after this rip.

I have a seemingly immaculate copy of Inception (no scratches anywhere, not even any fingerprints or dust).

Error log to follow. Anyone know what the problem might be?

Debug log started at Fri Oct 12 03:59:56 2018 , written by MakeMKV v1.12.3 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.12.3 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\user/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DEBUG: Code 2365587456 at KP2EQg,Ybj})Rn!@:29405660
DEBUG: Code 0 at KP2EQg,Ybj})Rn!@:213139943
DEBUG: Code 0 at ug!Y?M}h37%"DxLT:29400623
DEBUG: Code 2147483648 at KP2EQg,Ybj})Rn!@:213133250
DAFD=PAAAADAAAAEABDQkEFwECAQ==
DCE=fzIMP4Ew/e3fepVyQMbZc2Oyt7KyUtIfN6WbXhtIqrexGTv4PEujcvMgrwC7jJaJ3DBsBTfgjesHAhU2kZzml7ZZOiGmdSRun2trRIgHt8tp4Is3R3tldyIpEYqX5P/AIjgjZBOV/PAJelT07c+dohDDc2o3bN9gdA==
DCE=ciq6IiU2Oo3RuptN8ghFeLDfceV32WMRvWwsEUraozK33u30jo170IPfcxirM2Sywq7r1nTMX5m1tCMtrN3pgyThlMetx7bzEfkQuF7Azs5n/wa5iAnz8dlidTKRHGM+yq/AF7bGl1JTQoqu9EKczol9tIFc612bXg==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DISCID=C2DCDF44D670F9B6F3433566B8F62B2695960FB7
003307:0000 File 00215.mpls(13) was added as title #0
003025:0000 Title #00110.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00101.mpls was added as title #1
003025:0000 Title #00120.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003309:0000 Title 00214.mpls is equal to title 00215.mpls(13) and was skipped
003307:0000 File 00213.mpls was added as title #2
003307:0000 File 00212.mpls was added as title #3
003307:0000 File 00211.mpls was added as title #4
003307:0000 File 00210.mpls was added as title #5
003307:0000 File 00209.mpls was added as title #6
003307:0000 File 00208.mpls was added as title #7
003307:0000 File 00207.mpls was added as title #8
003307:0000 File 00206.mpls was added as title #9
003307:0000 File 00205.mpls was added as title #10
003307:0000 File 00204.mpls was added as title #11
003307:0000 File 00203.mpls was added as title #12
003307:0000 File 00202.mpls was added as title #13
003307:0000 File 00201.mpls was added as title #14
003025:0000 Title #00008.mpls has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00100.mpls was added as title #15
003307:0000 File 00051.m2ts was added as title #16
003307:0000 File 00050.m2ts was added as title #17
003307:0000 File 00049.m2ts was added as title #18
003307:0000 File 00048.m2ts was added as title #19
003307:0000 File 00047.m2ts was added as title #20
003307:0000 File 00046.m2ts was added as title #21
003307:0000 File 00045.m2ts was added as title #22
003307:0000 File 00044.m2ts was added as title #23
003307:0000 File 00043.m2ts was added as title #24
003307:0000 File 00042.m2ts was added as title #25
003307:0000 File 00041.m2ts was added as title #26
003307:0000 File 00040.m2ts was added as title #27
003307:0000 File 00039.m2ts was added as title #28
003025:0000 Title #00038.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00054.m2ts has length of 78 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 69 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00000.m2ts has length of 39 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00012.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00003.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00002.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00007.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00053.m2ts has length of 52 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00052.m2ts has length of 43 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00008.m2ts was added as title #29
003025:0000 Title #00057.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00058.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00901.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00900.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory A:/Movies/
004007:0010 AV synchronization issues were found in file 'A:/Movies/Inception (2010) (1.7.4) [1080p].mkv' (title #2)
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 32ms : 3 frame(s) dropped to reduce audio skew to +9.708ms
001003:0020 DEBUG: Code 45045000 at n]b0~$o-o?V5vbG:khR:121265821
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001003:0020 DEBUG: Code 0 at 7(:bJRPje>S[z:y!Z~".~:121267661
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
004008:0010 AV sync issue in stream 1 at 0:00:00 with duration of 41.708ms : encountered overlapping frame, audio skew is +9.708ms
005003:0000 Failed to save title 1 to file A:/Movies/Inception (2010) (1.7.4) [1080p].mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Application exited at Fri Oct 12 04:02:13 2018

I'm also curious why the time stamps in this log file are off. It should have read 23:59:56 (beginning) to 00:02:13 (end), but instead it reads 03:59:56 (beginning) to 04:02:13 (end). My computer's clock is correct, but these time stamps seem to be off by 4 hours.

[Grauhaar]

Make a test with version 1.12.2, because the 1.12.3 has some bugs.

https://makemkv.com/download/old/

[Fortissimo]

Thanks. That fixed the problem. It now rips just fine. I was also having an issue with Pitch Black (another BluRay in immaculate condition) - it would fail only 35 seconds into the ripping, practically before it even began.

MakeMKV already notifies the user that a new version is available. I think it would be really useful if the new version notification text would also provide a link to known bugs for the currently installed version. Really bad bugs (like this one!) could even be displayed in the MakeMKV status window every time the software starts up, such as "This version is known to have problems ripping many BluRay titles" or something. Seems to me this one small change would ultimately save the software coder (and forum users) magnitudes more time and effort than it would be to set it up.

[editboy23]

I had this same problem with Solo. I knew it was the software not the drive like everybody kept telling me.

[BAMRAM123]

Same issue here. Glad to know I'm not the only one. I have an immaculate copy and it fails every time.

[plittlefield]

I was having the same issue.

I had to 'backup' the whole disc then use a seriously convoluted (but successful) method of getting the end result.

I use Linux so my instructions are for that...

...any use to you?

[masterdot]

Having the problem right now with version 1.6.4 linux.

Tried three drives with this error here:

Code: Select all

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3888470016'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3888470016'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3888709632'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3888709632'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3917279232'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3917279232'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3917279232'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3917279232'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3942776832'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3942776832'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3942776832'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3942776832'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00017.m2ts' at offset '3942776832'
Failed to save title 0 to file /output/Inception/Inception_t00.mkv
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '0'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '0'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '0'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '98304'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '98304'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '98304'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '98304'
Error 'Posix error - Input/output error' occurred while reading '/dev/sr1' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00018.m2ts' at offset '98304'

[Woodstock]

When the drive says there is an unreadable portion of the disk, there's not much MakeMKV or even Linux can do about it. The fact that multiple drives see the same error points directly at the disk being the problem.

Try cleaning it.

[masterdot]

... so errors like this are always because of a physical reason?

any suggestions/ tips to get it clean? there are a few hair thin scratches on the disc... there is no way to repair them at home, is there?

[rifth427]

errors like that (from what I understand) are due to dirty disc or failing drive OR you bought Asus blu ray drive lololol

In my case I bought the Asus blu ray drive and have had problems with several brand new discs. I just replaced the drive before I realized the problem WAS the drive with a new identical disc drive lol.

so far so good tho so whatever