The Nun UHD - Fails to decrypt

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stuckinkodiagain
Posts: 111
Joined: Mon Aug 14, 2017 7:08 am

The Nun UHD - Fails to decrypt

Post by stuckinkodiagain » Tue Dec 04, 2018 4:02 am

The Nun (2018) on UHD blu-ray fails to decrypt in the latest version of MakeMKV (1.14.2). Dump file has been submitted to support@makemkv.com.

Thanks for your help!
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dmillionz
Posts: 60
Joined: Tue Sep 13, 2016 8:04 am

Re: The Nun UHD - Fails to decrypt

Post by dmillionz » Thu Dec 06, 2018 9:17 pm

Same problem here. Dump has been sent to svq@makemkv.com.
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powrhaus
Posts: 15
Joined: Fri Jun 25, 2021 11:11 pm
Location: United States

Re: The Nun UHD - Fails to decrypt

Post by powrhaus » Mon Jul 12, 2021 6:45 pm

Using MakeMKV version 1.16.4 and The Nun 4K still fails to decrypt.
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dcoke22
Posts: 4575
Joined: Wed Jul 22, 2020 11:25 pm

Re: The Nun UHD - Fails to decrypt

Post by dcoke22 » Tue Jul 13, 2021 2:12 am

powrhaus wrote: Mon Jul 12, 2021 6:45 pm Using MakeMKV version 1.16.4 and The Nun 4K still fails to decrypt.
Sometimes the key for a movie is updated… email the .tgz file to svq@makemkv.com.
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powrhaus
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Location: United States

Re: The Nun UHD - Fails to decrypt

Post by powrhaus » Tue Jul 13, 2021 5:40 pm

Sometimes the key for a movie is updated… email the .tgz file to svq@makemkv.com.
I'll do this now, thank you!
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powrhaus
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Location: United States

Re: The Nun UHD - Fails to decrypt

Post by powrhaus » Fri Jul 30, 2021 4:00 pm

I submitted the .tgz file on July 13th. I just tried to rip The Nun 4k and it still fails with the same error. How long should it take for the keys to be updated?
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d00zah
Posts: 1717
Joined: Mon Jun 06, 2016 8:23 pm

Re: The Nun UHD - Fails to decrypt

Post by d00zah » Fri Jul 30, 2021 5:04 pm

powrhaus wrote: Fri Jul 30, 2021 4:00 pm How long should it take for the keys to be updated?
Refer to Hashed Keys section... UHD FAQ
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powrhaus
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Location: United States

Re: The Nun UHD - Fails to decrypt

Post by powrhaus » Fri Jul 30, 2021 6:40 pm

d00zah wrote: Fri Jul 30, 2021 5:04 pm
powrhaus wrote: Fri Jul 30, 2021 4:00 pm How long should it take for the keys to be updated?
Refer to Hashed Keys section... UHD FAQ
Thanks. Looks like it takes hours to days or longer. This was originally submitted in 2018 so perhaps it's not going to get done at all. I'll just rip the blu-ray non-UHD version and call it good.
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bhampster
Posts: 30
Joined: Fri Feb 05, 2016 5:36 pm

Re: The Nun UHD - Fails to decrypt

Post by bhampster » Fri Aug 13, 2021 9:37 am

My UHD copy of the Nun worked so you may try to get another copy.
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d00zah
Posts: 1717
Joined: Mon Jun 06, 2016 8:23 pm

Re: The Nun UHD - Fails to decrypt

Post by d00zah » Fri Aug 13, 2021 10:32 am

powrhaus wrote: Fri Jul 30, 2021 6:40 pm Thanks. Looks like it takes hours to days or longer. This was originally submitted in 2018 so perhaps it's not going to get done at all. I'll just rip the blu-ray non-UHD version and call it good.
The FAQ also says...

I see a movie discussed in the forum, but MakeMKV won't open my disc.
There are multiple versions of UHDs for each movie (countries, retailers, rentals) and there may be multiple keys for even the same version, so it's possible that your particular disc isn't decrypted yet. Submit the dump file! (which you've done... patience).
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