TENET UHD RB - Failed to open disk

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TORRRRR
Posts: 9
Joined: Fri Jun 19, 2020 10:11 pm

TENET UHD RB - Failed to open disk

#1 Post by TORRRRR » Tue Dec 15, 2020 4:07 pm

The new 4K release of TENET at RB doesn't work.

The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at 0d\?6VFv;9mT<!vF:29396069
DEBUG: Code 0 at 0d\?6VFv;9mT<!vF:29395149
Failed to open disc

dcoke22
Posts: 3082
Joined: Wed Jul 22, 2020 11:25 pm

Re: TENET UHD RB - Failed to open disk

#2 Post by dcoke22 » Tue Dec 15, 2020 4:24 pm

MakeMKV probably made a .tgz dump file. Email that to: svq@makemkv.com

binhton@gmail.com
Posts: 10
Joined: Wed Feb 05, 2020 4:55 am

Re: TENET UHD RB - Failed to open disk

#3 Post by binhton@gmail.com » Tue Dec 15, 2020 6:33 pm

Just sent the dump

YouWho
Posts: 13
Joined: Fri Mar 21, 2014 10:53 pm

Re: TENET UHD RB - Failed to open disk

#4 Post by YouWho » Tue Dec 15, 2020 10:25 pm

Had the exact same problem with RB version using an Archgon MT1959 based drive with libre f/w 1.03 and AACS version 76. Sounds like someone sent the debug file in so I won't send another (But can if it helps).

Couldn't open the disc with VLC (latest MAC version) either (whereas I could swear I have done so in the past - but maybe I just played the MKV dumped out by the tool v. encoding it).

fiestadude
Posts: 5
Joined: Fri Jan 24, 2020 10:57 pm

Re: TENET UHD RB - Failed to open disk

#5 Post by fiestadude » Tue Dec 15, 2020 10:44 pm

Hey there...same deal here.

I am getting the same error and send the dump file in today. I had also posted this, but did not see your post here. https://www.makemkv.com/forum/viewtopic ... 12#p101712

Hope to see some updates here to get past this issue :)

-Fiestadude

Fearless Leader
Posts: 13
Joined: Thu Nov 03, 2016 1:48 am

Re: TENET UHD RB - Failed to open disk

#6 Post by Fearless Leader » Tue Dec 15, 2020 11:24 pm

How recently have you tried it?

I just got Tenet today from Target (in the USA). I ripped it using 15.4 with no errors, which is a surprise because I usually see A/V duplicate frame or overlapping issues.
I was surprised this one showed zero issues. I checked the resulting .mkv file, and it looks golden (no apparent mastering errors or anything).

Perhaps yours has a different key than mine.

hedbert
Posts: 15
Joined: Tue Apr 02, 2019 9:41 pm

Re: TENET UHD RB - Failed to open disk

#7 Post by hedbert » Wed Dec 16, 2020 12:38 am

Same issue here. Dump file emailed.

SamuriHL
Posts: 2324
Joined: Mon Jun 14, 2010 5:32 pm

Re: TENET UHD RB - Failed to open disk

#8 Post by SamuriHL » Wed Dec 16, 2020 12:56 am

Excellent. Hopefully by the time mine comes Thursday (REALLY, Best Buy? You guys are seriously on my getting coal for Xmas list lately!!!) these will all be supported. :)

preserve
Posts: 746
Joined: Sun Sep 13, 2015 10:21 pm
Location: Canada

Re: TENET UHD RB - Failed to open disk

#9 Post by preserve » Wed Dec 16, 2020 2:22 am

SamuriHL wrote:
Wed Dec 16, 2020 12:56 am
Hopefully by the time mine comes Thursday (REALLY, Best Buy? You guys are seriously on my getting coal for Xmas list lately!!!) these will all be supported. :)
Same - sounds like this time Best Buy is doing better than Amazon though! I can only imagine how many copies of this retailers are needing to ship out. I got around to pre-ordering about a month ago, but mine hasn't shipped yet.
Using: ASUS BW-16D1HT 3.00

avenger09123
Posts: 28
Joined: Tue Jun 18, 2019 2:35 am

Re: TENET UHD RB - Failed to open disk

#10 Post by avenger09123 » Wed Dec 16, 2020 4:15 am

Dump file is attached.

MuffinMcFluffin
Posts: 7
Joined: Wed Dec 16, 2020 4:24 am

Re: TENET UHD RB - Failed to open disk

#11 Post by MuffinMcFluffin » Wed Dec 16, 2020 4:25 am

Fearless Leader wrote:
Tue Dec 15, 2020 11:24 pm
How recently have you tried it?

I just got Tenet today from Target (in the USA). I ripped it using 15.4 with no errors, which is a surprise because I usually see A/V duplicate frame or overlapping issues.
I was surprised this one showed zero issues. I checked the resulting .mkv file, and it looks golden (no apparent mastering errors or anything).

Perhaps yours has a different key than mine.
I purchased mine at Best Buy, and have tried to rip it on three different occasions.

I downloaded the 15.4 update after the first two times. The second time got close to the end before there was some error, and MakeMKV closed on its own. The first and third time, I got this:

Saving 1 titles into directory E:/Video/Tenet UHD
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'OS error - The specified request is not a valid operation for the target device' occurred while reading '\Device\CdRom0' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Error 'Scsi error - ILLEGAL REQUEST:INVALID FIELD IN CDB' occurred while reading '/BDMV/STREAM/00003.m2ts' at offset '34053292032'
Failed to save title 1 to file E:/Video/Tenet UHD/Tenet_t01.mkv
0 titles saved, 1 failed

dividido
Posts: 2
Joined: Sat Sep 14, 2019 8:17 pm

Re: TENET UHD RB - Failed to open disk

#12 Post by dividido » Wed Dec 16, 2020 5:06 am

same - not sure if this also helps or is just added noise?

MuffinMcFluffin
Posts: 7
Joined: Wed Dec 16, 2020 4:24 am

Re: TENET UHD RB - Failed to open disk

#13 Post by MuffinMcFluffin » Wed Dec 16, 2020 7:50 am

Now I'm getting this (it may be what I got when trying to rip it the second time, but it is hanging and has yet to self-abort):

Image

preserve
Posts: 746
Joined: Sun Sep 13, 2015 10:21 pm
Location: Canada

Re: TENET UHD RB - Failed to open disk

#14 Post by preserve » Wed Dec 16, 2020 8:27 am

Anyone attaching dump files, please email them to svq@makemkv.com instead. They will be processed faster that way.
Using: ASUS BW-16D1HT 3.00

willi3
Posts: 53
Joined: Wed Oct 02, 2019 4:24 pm

Re: TENET UHD...no open disk

#15 Post by willi3 » Wed Dec 16, 2020 11:20 am

Hello dear forum unfortunately Tenet (German disc) cannot be opened. I've already sent the log.
thank you for the effort
Stay healthy!

Willi3

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