HELP!!!!!

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alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

HELP!!!!!

Post by alphadec »

I have used makemkv before and loved it but after some time I wanted to install it again, but here my problems starts.

When I have installed it is starting but then I get a "error message" : "fatal error program will now exit".

and it is closing.

I am running a win xp home I have also tried this program under windows 7, but get the same error there.

Anyone got a clue why this happens. ?
setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: HELP!!!!!

Post by setarip_old »

Hi!

Are you signed on as "Administrator"?


alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

Post by alphadec »

setarip_old wrote:Hi!

Are you signed on as "Administrator"?


this happens in both win xp and win 7. you don't need admin rights to run a program just to make changes.

This program is crasing when I click on the program icon it loads up and then it goes 3 sec and then it is crashing.
setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: HELP!!!!!

Post by setarip_old »

Although it may not prove to be the cause of your problem, please click on the following link and read the entire thread:

http://www.makemkv.com/forum2/viewtopic ... 16&start=0





alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

Post by alphadec »

setarip_old wrote:Although it may not prove to be the cause of your problem, please click on the following link and read the entire thread:

http://www.makemkv.com/forum2/viewtopic ... 16&start=0





I get the same result on both win xp and wni 7 both logged in as admin.
mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: HELP!!!!!

Post by mike admin »

To begin with, please enable debug log and see if any errors show up there.
alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

Post by alphadec »

mike admin wrote:To begin with, please enable debug log and see if any errors show up there.
how do I enable the debug log. ?

makemkv is crashing after 2 sec after I have started it.
Matt J
Posts: 4
Joined: Tue Jan 04, 2011 9:30 pm

Re: HELP!!!!!

Post by Matt J »

Great, now I'm having the same problem. Logged in with admin rights. 1.5.8 is working for me now.
mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: HELP!!!!!

Post by mike admin »

Do you have any antivirus software installed, especially something that you've installed recently?
alphadec
Posts: 5
Joined: Mon Dec 27, 2010 9:58 pm

Re: HELP!!!!!

Post by alphadec »

mike admin wrote:Do you have any antivirus software installed, especially something that you've installed recently?
Yes I have panda internet sec 2011.
Matt J
Posts: 4
Joined: Tue Jan 04, 2011 9:30 pm

Re: HELP!!!!!

Post by Matt J »

i am running PC Tools Spyware Doctor, but its been installed for some time.
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