Automatic HK download disabled or failed

[Balthazar2k4]

Anyone seeing this error? This is the first time I have experienced it and I just want to make sure it is something more global and not unique to me.

[ictbydesign]

Yes, i am seeing this as well today.
I don't see the option under preferences / general to turn it off or on.

[Woodstock]

At a command prompt, see if you get an IP back for "hkdata.fairuse.org".

Windows: nslookup hkdata.fairuse.org
Linux/MacOS: host hkdata.fairuse.org

If you get an IP back, check to see if your system has restrictions against contacting hosts in the Russian Federation, either through a firewall or antivirus.

[d00zah]

Another possibility... MalwareBytes AntiMalware can sometimes get fussy regarding fairuse.org sub-domains. I have a permanent exclusion for hkdata.fairuse.org to avoid such occasions. YMMV

[Balthazar2k4]

Yep, the IP resolves from the DNS lookup. I just used MakeMKV a couple days ago and it downloaded the HK fine then. I haven't made any changes that I am aware of since so I am not sure why the sudden problem. I did whitelist MakeMKV in my firewall just to be safe. I am running MacOS 11.0.1.

[ictbydesign]

Resolves for me as well.

[Allploter]

Hi


i am having the same problem since Today.

Automatic HK downloading is disabled or failed.

It cant open any Discs. disabled Firewall, added VPN nothing works.

[agressiv]

same for me as well. The SDF downloads but it says failed on the HK. Nothing is blocked on the router.

Code: Select all

hkdata.fairuse.org/svq/sdf.dat.gz

...works just fine with wget, but I dont know what the URL for the HK is.

Code: Select all

MakeMKV v1.15.3 win(x64-release) started
Downloading latest SDF to C:\Users\agressiv/.MakeMKV ...
Using LibreDrive mode (v06.2 id=F046CEB2F3AB)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Downloading latest HK to C:\Users\agressiv/.MakeMKV ...
Automatic HK downloading is disabled or failed.

[Balthazar2k4]

Appears to be working again. Must have been something on the other end as I didn't do anything on mine.

[Allploter]

Hi,

I downgraded to the previous MakeMKV and it works again.

[Woodstock]

Changing versions should not matter, because the code to pull the hashkeys file is common to all versions. The exception is the Linux version having problems finding wget in 1.15.3.

[rdgrimes]

I saw this error all day long today but ripped 9 UHD titles without issue.

[Kryst]

New to here but I wanted to chime in with a unique config. I tried multiple different variations of validating that I could resolve hkdata.fairuse.org to an IP however I couldn't download the sdf.dat.gz. I was able to download it from another location however when attempting to scan a UHD disc it would error out.

What did end up working is the following. I have Ubiquiti gear that, while traffic is allowed, has the option of restricting via GeoIP. Depending upon where DNS resolves, it would map to IP space in a specific country and be blocked. As of today I was able to solve this by removing the filtered country "Russian Federation".

Solving this in the future would entail:
1. Finding out what the program is using to download the sdf (in this case hkdata.fairuse.org.
2. Resolving the name to an IP address.
3. Using a whois lookup of the IP space to see what country it's associated with/hosted in.
4. Allow traffic outbound through your Ubiquiti gear and verify you're not blocking the above country (details on configuring: https://help.ui.com/hc/en-us/articles/3 ... ection.%20)

Again this was very situational but I'm unblocked and moving forward.

[raade]

I am in the same boat using Ubiquiti. I turned off Malicious IPs, Threat Management and DPI but still can't download the HK file from hkdata.fairuse.org. Oddly enough I curl hkdata.fairuse.org from the USG and get a page back. I could also pull the SDF file using curl http://hkdata.fairuse.org/svq/sdf.dat.gz --output sdf.dat.gz. I am using the USG Pro version v4.4.51. What Ubiquiti gear are you running? You would happen to know the name and location of the HK on the fairuse server would you?
Thanks.

[mike admin]

You should have no network issues with latest MakeMKV version and with latest sdf.bin - just download sdf.bin (not sdf.dat.gz) and put into MakeMKV data directory. Even the old versions should just work, as the infamous "Japanese lock" is now removed.