www.makemkv.com

Failure when running i,Robot.

I looked through some old threads, but could not find a similar error.

Log file contents below:

Debug log started at Fri Mar 27 19:50:46 2015 , written by MakeMKV v1.9.1 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.9.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\E6430/MakeMKV_log.txt
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 15 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQkEHgACAQ==
DCE=lwSft9+hCd9mHvvKoGjfIC/L1t3DTGa19rIfj2MVzxSdwgQkexAU3qcoVVtacXa4xaFvhGxna29Mz6SKTIRQ4hUls1kuvMXjRkyh+QEqskeyPGR3mG+fZifP5JF+zmaLCeSnYeneTF7xEsJy4JFJ4zFtnOxDbnxXOQ==
DCE=9PKkPCHZGogsMiotnqqBX1/XaOpWeSBRL6WuuSXJY6lyDVZ4zdtbB3Nte72in0CRyKVLdLfkIr6O0CoIS8/YDDx8vFokoXbaM27uHibLtvkzyMCAc5BqfjQ5hhmlIhS6S81nrXY305C3QrecVaH8pcOjFJ3BI3rnjg==
DISCID=0B9419D469B73309459CAFB359944D6A4021A378
003025:0000 Title #00099.mpls has length of 96 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00001.mpls was added as title #0
003307:0000 File 00102.mpls was added as title #1
003025:0000 Title #00999.mpls has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00017.mpls has length of 96 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00018.mpls was added as title #2
003307:0000 File 00019.mpls was added as title #3
003307:0000 File 00020.mpls was added as title #4
003025:0000 Title #00021.mpls has length of 48 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00022.mpls was added as title #5
003025:0000 Title #00000.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00001.m2ts has length of 48 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00082.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00083.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00104.m2ts has length of 42 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00502.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00503.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00504.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00205.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #04999.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00101.m2ts has length of 42 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00107.m2ts has length of 89 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00108.m2ts was added as title #6
003307:0000 File 00109.m2ts was added as title #7
003307:0000 File 00110.m2ts was added as title #8
003025:0000 Title #00111.m2ts has length of 41 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00112.m2ts was added as title #9
003025:0000 Title #00113.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00114.m2ts was added as title #10
003025:0000 Title #00115.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00116.m2ts was added as title #11
003025:0000 Title #00117.m2ts has length of 106 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00118.m2ts has length of 99 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00119.m2ts has length of 108 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00120.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00121.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory Z:/MOVIES
004001:0000 Forced subtitles track #3 turned out to be empty and was removed from output file
004001:0000 Forced subtitles track #4 turned out to be empty and was removed from output file
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 15 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQkEHgACAQ==
DCE=wsLCwsKo5Qx/MHRhUnTfBy28qp7pU2UHeFOL4NROR10ATdErMqXlVBzccMG3PK/o2hy4JAT20/qLvcgz3I2Gf5d4ChBJsgqya1SWYSXooLY+HMx6H7Mtms9gNTBNXF9hR6CUG2BX+7D3yNn+swW42P+Ol9DQW3MgKQ==
DCE=wsLCwsKo5Qx/W8xCn4IuE779EXAefgPGaEFpOkJOR10ATdErMqXlVBzccMG3PK/o2hy4JAT20/qLvcgz3I2Gf5d4ChBJsgqya1SWYSXooLY+HMx6H7Mtms9gNTBNXF9hR6CUG2BX+7D3yNn+swW42P+Ol9DQW3MgKQ==
DISCID=BCAF19A9581F71F5C6810FDE471055D27285867C
003025:0000 Title #00007.mpls has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00933.mpls was added as title #0
003307:0000 File 00009.mpls was added as title #1
003307:0000 File 00008.mpls was added as title #2
003307:0000 File 00018.mpls was added as title #3
003025:0000 Title #00040.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00041.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00042.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00043.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00044.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00049.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00075.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00079.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00081.m2ts has length of 75 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00083.m2ts was added as title #4
003307:0000 File 00084.m2ts was added as title #5
003307:0000 File 00085.m2ts was added as title #6
003307:0000 File 00086.m2ts was added as title #7
003307:0000 File 00087.m2ts was added as title #8
003307:0000 File 00088.m2ts was added as title #9
003307:0000 File 00089.m2ts was added as title #10
003025:0000 Title #00090.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00091.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00092.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory C:/Users/E6430/Documents/Movies
004001:0000 Forced subtitles track #3 turned out to be empty and was removed from output file
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 15 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQkEHgACAQ==
DCE=wsLCwsKo5Qx/Ku0mzBmA5d1hYw75Rmveqzg/ST9OR10ATdErMqXlVBzccMG3PK/o2hy4JAT20/qLvcgz3I2Gf5d4ChBJsgqya1SWYSXooLY+HMx6H7Mtms9gNTBNXF9hR6CUG2BX+7D3yNn+swW42P+Ol9DQW3MgKQ==
DCE=wsLCwsKo5Qx/fiQjSbOmugePNNE4/PVUPj93CSpOR10ATdErMqXlVBzccMG3PK/o2hy4JAT20/qLvcgz3I2Gf5d4ChBJsgqya1SWYSXooLY+HMx6H7Mtms9gNTBNXF9hR6CUG2BX+7D3yNn+swW42P+Ol9DQW3MgKQ==
003317:0000 Loaded 33 SVQ file(s)
003326:0000 Processing BD+ code, please be patient - this may take up to few minutes
003324:0000 Processing BD+ code using generic SVQ from builtin/00000.svq
SVQ: generic005 builtin/00000.svq
003328:0000 BD+ code processed, got 1 FUT(s) for 1 clip(s)
DISCID=2E7DA111F01FD2AA57EF2337496BE0356906A1EB
003307:0000 File 00044.mpls was added as title #0
003025:0000 Title #00109.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00082.mpls was added as title #1
003307:0000 File 00002.mpls was added as title #2
003307:0000 File 00001.mpls was added as title #3
003025:0000 Title #00103.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00073.mpls was added as title #4
003307:0000 File 00038.mpls was added as title #5
003307:0000 File 00087.mpls was added as title #6
003025:0000 Title #00066.mpls has length of 106 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00065.mpls was added as title #7
003307:0000 File 00003.mpls was added as title #8
003025:0000 Title #00102.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00019.m2ts was added as title #9
003025:0000 Title #00027.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00024.m2ts has length of 106 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00023.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00020.m2ts was added as title #10
003307:0000 File 00007.m2ts was added as title #11
003307:0000 File 00013.m2ts was added as title #12
003307:0000 File 00009.m2ts was added as title #13
003307:0000 File 00010.m2ts was added as title #14
003025:0000 Title #00034.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00037.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00030.m2ts has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00029.m2ts has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00033.m2ts has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00017.m2ts was added as title #15
003307:0000 File 00014.m2ts was added as title #16
003309:0000 Title 00026.m2ts is equal to title 00082.mpls and was skipped
003309:0000 Title 00025.m2ts is equal to title 00073.mpls and was skipped
003307:0000 File 00018.m2ts was added as title #17
003025:0000 Title #00002.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00006.m2ts was added as title #18
003307:0000 File 00022.m2ts was added as title #19
003025:0000 Title #00021.m2ts has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00035.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00036.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00012.m2ts was added as title #20
003307:0000 File 00011.m2ts was added as title #21
003307:0000 File 00008.m2ts was added as title #22
003025:0000 Title #00016.m2ts has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00015.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003309:0000 Title 00028.m2ts is equal to title 00087.mpls and was skipped
003025:0000 Title #00031.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00032.m2ts has length of 13 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory Z:/MOVIES
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '9962649600'
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 3221225628 at /@lH%E` NqsJOtl!aS*c=VV)}:121263521
001003:0020 DEBUG: Code 3221225628 at Fc'c!&7>Q@eAw))O:29393953
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
001003:0020 DEBUG: Code 2 at `|<T"dbf@uC2lNEo:213137827
002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '9962649600'
001003:0020 DEBUG: Code 0 at y6*vfE*%I]?KB[pfW2x&:121263038
001003:0020 DEBUG: Code 0 at jTMn=P#A1I&}jsuIcdAC:213130168
001003:0020 DEBUG: Code 0 at y6*vfE*%I]?KB[pfW2x&:213130559
001003:0020 DEBUG: Code 4864575 at y6*vfE*%I]?KB[pfW2x&:29393286
001003:0020 DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
001003:0020 DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
001003:0020 DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 3 to file Z:/MOVIES/title03.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.

The uncorrectable errors are the root cause of the failure - if the drive can't read the disk, MakeMKV can't do too much to fix that. It's likely that some errors in the directory structure caused the "work around" debug messages during the open process.

Cleaning is the first step - fingerprints are notorious for causing problems like this. I actually clean disks with Pledge furniture polish, because it cuts greasy fingerprints AND waxes small scratches.

Well, I feel like an idiot. This was a brand new disc, so I assumed it was clean, and didn't bother to look. Sure enough, big ugly smudge on this disc. I tried your pledge idea (never heard of that!) I'll try again and post results. Thanks for your help!

I've been unable to rip this disc (3D/2D combo) with either of my drives (Memorex BD-R MRX-800LU) or LG/Asus "4K Friendly" drive. In both cases, it starts to rip and about 5 seconds into it quits and says, "Copy Complete 0 copied, 1 failed" with no other information given (No SCSI errors or failures reported what-so-ever). There's not a spot on the disc either (brand new).

I retried in debug log mode. This is what I got:

DEBUG: Code 127 at ;{e0G/mcdB"Oja3^k%rX:121265200
DEBUG: Code 0 at yCpc:}zo@W8zcp\+CKA~:121263268
DEBUG: Code 55464 at yCpc:}zo@W8zcp\+CKA~:29393286
DEBUG: Code 1 at lr~j(}?>;[t ihBw:29395908
DEBUG: Code 0 at L#NW%Zvd0YsA~"6+_?'KU:213136608
DEBUG: Code 0 at L#NW%Zvd0YsA~"6+_?'KU:213136608
LIBMKV_TRACE: Exception: Error while reading input

I tried two different drives and it would exit with the same error, but when I tried using "backup disc" instead it dumped just fine (from there I could dump a MKV file from the backup folder). It was pretty strange.