Scsi Error - Need Help Understanding these failures

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titelies
Posts: 3
Joined: Tue Aug 19, 2014 8:11 pm

Scsi Error - Need Help Understanding these failures

Post by titelies »

Since about June I have been a really difficult time using MakeMKV. I'm not sure if it's hardware or software related. I have been experiencing issues with Blu-rays however intermittently cause some discs may fail and then others won't. Or discs that have failed one day then worked another. I'm using a Mac Mini with 4GB memory with no other programs open other than MakeMKV. Please help, I have been a paid user of MakeMKV for many years and this is the 1st time time I'm having this many problems consistently. I use an external OWC Mercury Pro
16X External Blu-ray Burner with a FW800 cable. Please let me know if you can transcribe any of this log info:

Debug log started at Tue Aug 19 22:04:44 2014 , written by MakeMKV v1.8.12 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.12 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/m3c/MakeMKV_log.txt
002014:0000 Optical drive "DVD+R-DL PIONEER DVD-RW DVR-K06 Q617" opened in DASPI v1.4 mode.
002014:0000 Optical drive "BD-RE PIONEER BD-RW BDR-206D 1.05" opened in DASPI v1.4 mode.
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEEQEBAQ==
DCE=RiSY9YCqkY9z1iy20T3/XEQlOPnJlgCUpJgi5WEEnoCFmmgvifF9leqilsctRWNR7wrO8wcesayyx4nh2oW23mH/KsM9bBx1qe3npQAyQcrZQJXuPjF3fb0HXI6xQYLlaCCuoXVl9dy4ttdvXaS2Yy3MNvlSFtXtXA==
DISCID=33B5EF3F75E59F8AD03D39993C150F3C508111DC
003025:0000 Title #00099.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00102.mpls was added as title #0
003025:0000 Title #00095.mpls has length of 113 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00096.mpls(1) has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00002.mpls was added as title #1
003025:0000 Title #00100.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00099.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00103.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00104.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00116.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00205.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00097.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00098.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00208.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00080.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00081.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00249.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00220.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00228.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00221.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00222.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00223.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00224.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00225.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00226.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00227.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00229.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00002.m2ts has length of 36 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00004.m2ts was added as title #2
003025:0000 Title #00005.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00006.m2ts was added as title #3
003025:0000 Title #00007.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00009.m2ts was added as title #4
003307:0000 File 00001.m2ts was added as title #5
003307:0000 File 00003.m2ts was added as title #6
003307:0000 File 00008.m2ts was added as title #7
003307:0000 File 00010.m2ts was added as title #8
003025:0000 Title #00011.m2ts has length of 77 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00012.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory /Volumes/USB_Drv/_MKV_backups
AV sync issues in /Volumes/USB_Drv/_MKV_backups/Amazing_Spider-Man_2,_The_t01.mkv
AV sync in 1,2 at 0:00:36.036 (6.666ms) : encountered overlapping frame, audio skew is +6.666ms
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
002003:0000 Error 'Scsi error - NO SENSE:NO ADDITIONAL SENSE INFORMATION' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '19320735744'
001003:0020 DEBUG: Code 2 at Pil,k:?w7;t_##lF:213137827
002003:0000 Error 'Scsi error - NO SENSE:NO ADDITIONAL SENSE INFORMATION' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '19320827904'
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 1073741829 at xOB**kXYRa^qfj.5:29393953
001003:0020 DEBUG: Code 5 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 5 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 5 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 5 at Pil,k:?w7;t_##lF:213137827
001003:0020 DEBUG: Code 5 at Pil,k:?w7;t_##lF:213137827
002003:0000 Error 'Scsi error - STATUS_05' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '19320827904'
001003:0020 DEBUG: Code 0 at PiRc;_Z/kyr9\1aE3kL.:121263038
001003:0020 DEBUG: Code 0 at z~?E8wq.CztM0d4OY297:121261888
001003:0020 DEBUG: Code 0 at PiRc;_Z/kyr9\1aE3kL.:213130559
001003:0020 DEBUG: Code 9433998 at PiRc;_Z/kyr9\1aE3kL.:29393286
001003:0020 DEBUG: Code 0 at #N8Phv.h:iH3WNP_QD9|*:213135090
001003:0020 DEBUG: Code 0 at #N8Phv.h:iH3WNP_QD9|*:213135090
001003:0020 DEBUG: Code 0 at #N8Phv.h:iH3WNP_QD9|*:213135090
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 1 to file /Volumes/USB_Drv/_MKV_backups/Amazing_Spider-Man_2,_The_t01.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Woodstock
Posts: 10060
Joined: Sun Jul 24, 2011 11:21 pm

Re: Scsi Error - Need Help Understanding these failures

Post by Woodstock »

Searching for that error with Google reveals.... that other people have had that error pop up for a variety of reasons, from booting their computer in Ubuntu to ripping video with MakeMKV. What causes it can probably be found by reading more of the pages that came up, but I did not see a lot of reports on what it took to fix it. Some said, "reboot". Some said, "buy more hardware".

But it is definitely something the operating system is reporting to MakeMKV, so there isn't a lot MakeMKV can do about it.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
titelies
Posts: 3
Joined: Tue Aug 19, 2014 8:11 pm

Re: Scsi Error - Need Help Understanding these failures

Post by titelies »

Downgraded to version 1.8.11 and continue to get the error: 'Scsi error - STATUS_05' occurred while reading .....
This is the message I have been frequently experiencing. Any further assistance would be appreciated.

Debug log started at Wed Aug 20 04:29:27 2014 , written by MakeMKV v1.8.11 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.11 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/m3c/MakeMKV_log.txt
002014:0000 Optical drive "DVD+R-DL PIONEER DVD-RW DVR-K06 Q617" opened in DASPI v1.4 mode.
002014:0000 Optical drive "BD-RE PIONEER BD-RW BDR-206D 1.05" opened in DASPI v1.4 mode.
005075:0000 The new version 1.8.12 is available for download at /download/
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEEQEBAQ==
DCE=bzKhBchAJKVI4gi/IUHt5y0V+Wjz3FJ06GK6QTtGnH9ulsJ2B9wyaSxvzOYWG7RIhbYRm++NxQe0LunAzxXv8NnvF0iLyqKEMJZcnMQFxgLkUs96wf9BPeaFa5RaPN5wdEqClt+5cNJRwVmNW0nYaeJSA2a76Efe1A==
DISCID=33B5EF3F75E59F8AD03D39993C150F3C508111DC
003025:0000 Title #00099.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00102.mpls was added as title #0
003025:0000 Title #00095.mpls has length of 113 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00096.mpls(1) has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00002.mpls was added as title #1
003025:0000 Title #00100.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00099.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00103.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00104.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00116.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00205.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00097.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00098.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00208.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00080.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00081.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00249.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00220.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00228.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00221.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00222.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00223.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00224.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00225.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00226.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00227.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00229.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00002.m2ts has length of 36 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00004.m2ts was added as title #2
003025:0000 Title #00005.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
001003:0020 DEBUG: Code 2 at UK>27R`LGO6tpM5Z:213137827
003307:0000 File 00006.m2ts was added as title #3
003025:0000 Title #00007.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00009.m2ts was added as title #4
003307:0000 File 00001.m2ts was added as title #5
003307:0000 File 00003.m2ts was added as title #6
003307:0000 File 00008.m2ts was added as title #7
003307:0000 File 00010.m2ts was added as title #8
003025:0000 Title #00011.m2ts has length of 77 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00012.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory /Volumes/USB_Drv/_MKV_backups
AV sync issues in /Volumes/USB_Drv/_MKV_backups/Amazing_Spider-Man_2,_The_t01.mkv
AV sync in 1,2 at 0:00:36.036 (6.666ms) : encountered overlapping frame, audio skew is +6.666ms
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
002003:0000 Error 'Scsi error - STATUS_05' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '20158199808'
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 1073741829 at &:ScxH-S}++RkDH[:29393953
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
001003:0020 DEBUG: Code 5 at UK>27R`LGO6tpM5Z:213137827
002003:0000 Error 'Scsi error - STATUS_05' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '20158199808'
001003:0020 DEBUG: Code 0 at C)$6\>^]9J)#GfhSo\8W:121263038
001003:0020 DEBUG: Code 0 at ct,X;4<lhpgG-Z7q8^{2:121261888
001003:0020 DEBUG: Code 0 at C)$6\>^]9J)#GfhSo\8W:213130559
001003:0020 DEBUG: Code 9842871 at C)$6\>^]9J)#GfhSo\8W:29393286
001003:0020 DEBUG: Code 0 at |g*pv%G|,R+"H#Kc:'$A9:213135090
001003:0020 DEBUG: Code 0 at |g*pv%G|,R+"H#Kc:'$A9:213135090
001003:0020 DEBUG: Code 0 at |g*pv%G|,R+"H#Kc:'$A9:213135090
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 1 to file /Volumes/USB_Drv/_MKV_backups/Amazing_Spider-Man_2,_The_t01.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Warrzone
Posts: 18
Joined: Mon Aug 18, 2014 11:15 pm

Re: Scsi Error - Need Help Understanding these failures

Post by Warrzone »

Most likely either A, the disc is scratched or B, your Blu-ray drive is going bad.

To be safe and to rule out the cable first, try using a USB cable and see if it makes any difference. If it does, then either you need to replace the cable, or it could be a port issue.
titelies
Posts: 3
Joined: Tue Aug 19, 2014 8:11 pm

Re: Scsi Error - Need Help Understanding these failures

Post by titelies »

External optical drive must have been failing! Ordered a replacement and everything back to normal.
EricSeaberg
Posts: 1
Joined: Tue Sep 23, 2014 12:03 am
Location: San Diego

Re: Scsi Error - Need Help Understanding these failures

Post by EricSeaberg »

I have the same BluRay drive running on an iMac. Had LOTS of SCSI errors, which took me a while to figure out. Have you tried different FW800 cables? I had to go through 2 or 3 before I found one that worked constantly. They're NOT all the same.

Let me know how that works....
chefjeff1373
Posts: 8
Joined: Thu Aug 28, 2014 1:58 am

Re: Scsi Error - Need Help Understanding these failures

Post by chefjeff1373 »

This may seem a bit far-fetched but I did track down a variety of SCSI errors
I was experiencing after ruling out a bad blu-ray disk.
Windows event log was showing controller error related to the BDROM drive
which indicated to me a hardware issue.
What I checked first:
*SATA cable to bdrom
*firmware update on bdrom
*switched bdrom sata port on mobo
*Yes, all of my mobo drivers were up to date

WAIT A MINUTE !!!
I had moved an external 4TB WD USB drive to internal SATA one week earlier.
Sure enough ... for some reason the bdrom did not like operating with
the WD Green hdd. It was just the combination of the WD Green and
my LG BDROM. Oddly enough the Green did not show any errors, neither
did my other two WD or Kingston hdds.
I moved the Green back to USB and the Blu-Ray ripping is humming along.

I figured this was worth posting because of the popularity of WD Green hdds.
I hope this helps someone.
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