www.makemkv.com

Hello Guys ,

I have had error ripping with this software this is my first day using it. I tried the newest version and reading the forum I seen others having this problem so I tried using the previous version, but it is also not successful. Any assistance would be appreciated.

I attached the long log. (edit it will not let me attached anything "board attachment quoted has been reached") not sure what quota I reached since it's the only attachment I have used and its under a 1MB .

I also cant post it my message contains too many characters. I guess I will just post the short log.


Thanks for your help,




MakeMKV v1.8.9 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\Jonathan/MakeMKV_log.txt
The new version 1.8.10 is available for download at /download
Using direct disc access mode
DEBUG: Code 32 at O>}C}h\H}9DdqzXr`#nj+:29393884
Error 'OS error - The process cannot access the file because it is being used by another process' occurred while creating 'D:\bluray/dump_Jennifer_s_Body_320A9F3873D30F0F.tgz'
Loaded 50 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
BD+ code processed, got 1 FUT(s) for 32 clip(s)
Title #00888.mpls has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.mpls has length of 81 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00107.mpls was added as title #0
File 00303.mpls was added as title #1
File 00057.mpls was added as title #2
File 00058.mpls was added as title #3
Title #00113.mpls has length of 69 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00053.mpls was added as title #4
Title #00054.mpls has length of 40 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00004.mpls was added as title #5
Title 00056.mpls is equal to title 00004.mpls and was skipped
File 00005.mpls was added as title #6
Title #00001.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00014.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00888.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00326.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00338.m2ts was added as title #7
File 00343.m2ts was added as title #8
File 00352.m2ts was added as title #9
File 00377.m2ts was added as title #10
Title #00378.m2ts has length of 68 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00379.m2ts was added as title #11
Title #00380.m2ts has length of 119 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00381.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00382.m2ts was added as title #12
Title #00383.m2ts has length of 66 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00384.m2ts was added as title #13
Title #00385.m2ts has length of 56 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00386.m2ts was added as title #14
File 00387.m2ts was added as title #15
File 00388.m2ts was added as title #16
File 00389.m2ts was added as title #17
File 00390.m2ts was added as title #18
File 00391.m2ts was added as title #19
Title #00392.m2ts has length of 39 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00393.m2ts was added as title #20
File 00394.m2ts was added as title #21
File 00395.m2ts was added as title #22
File 00396.m2ts was added as title #23
Title #00397.m2ts has length of 98 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00398.m2ts has length of 42 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00399.m2ts was added as title #24
Title #00400.m2ts has length of 62 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00401.m2ts was added as title #25
File 00402.m2ts was added as title #26
File 00403.m2ts was added as title #27
Title #00404.m2ts has length of 119 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00405.m2ts was added as title #28
File 00406.m2ts was added as title #29
File 00407.m2ts was added as title #30
File 00408.m2ts was added as title #31
File 00409.m2ts was added as title #32
File 00410.m2ts was added as title #33
File 00411.m2ts was added as title #34
File 00412.m2ts was added as title #35
Title #00413.m2ts has length of 39 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00414.m2ts was added as title #36
File 00415.m2ts was added as title #37
Title #00416.m2ts has length of 44 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00417.m2ts has length of 67 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00418.m2ts was added as title #38
File 00419.m2ts was added as title #39
File 00420.m2ts was added as title #40
File 00421.m2ts was added as title #41
File 00422.m2ts was added as title #42
Title #00423.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00424.m2ts was added as title #43
Title #00425.m2ts has length of 43 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00427.m2ts was added as title #44
Title #00428.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00429.m2ts was added as title #45
Title #00889.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00890.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00892.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00373.m2ts has length of 40 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 28 titles into directory G:/Video/Jennifer's_Body
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00390.m2ts' at offset '817643520'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00390.m2ts' at offset '817643520'
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:121262739
DEBUG: Code 0 at af*rc"L-UVHqhIYkW/3X:121261888
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:213130743
DEBUG: Code 399240 at /.AgN(8y9/!T/\dw\N<a:29393332
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 5 to file G:/Video/Jennifer's_Body/Jennifer's_Body_t05.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00412.m2ts' at offset '897337344'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00412.m2ts' at offset '897337344'
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:121262739
DEBUG: Code 0 at af*rc"L-UVHqhIYkW/3X:121261888
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:213130743
DEBUG: Code 438153 at /.AgN(8y9/!T/\dw\N<a:29393332
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
DEBUG: Code 0 at FF7|\*m5S.5|S99xs*=:29396575
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00412.m2ts' at offset '897337344'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00412.m2ts' at offset '897337344'
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:121262739
DEBUG: Code 0 at af*rc"L-UVHqhIYkW/3X:121261888
DEBUG: Code 0 at /.AgN(8y9/!T/\dw\N<a:213130743
DEBUG: Code 438153 at /.AgN(8y9/!T/\dw\N<a:29393332
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
DEBUG: Code 0 at ?t6yFtaE/Sdu:^qFWCwy:121270927
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:121266810
DEBUG: Code 0 at W8g=t\]}@Q]tE68e^:121263728
DEBUG: Code 0 at W8g=t\]}@Q]tE68e^:121263176
DEBUG: Code 0 at W8g=t\]}@Q]tE68e^:29393930
DEBUG: Code 0 at vZA2<~8)qjS^6B.w_;t^q:29399082
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 35 to file G:/Video/Jennifer's_Body/Jennifer's_Body_t35.mkv
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #8 turned out to be empty and was removed from output file
Forced subtitles track #10 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #18 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #10 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
Forced subtitles track #6 turned out to be empty and was removed from output file
Forced subtitles track #12 turned out to be empty and was removed from output file
Forced subtitles track #14 turned out to be empty and was removed from output file
Forced subtitles track #16 turned out to be empty and was removed from output file
26 titles saved, 2 failed

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00390.m2ts' at offset '817643520'

This is the drive saying it can't read the disk. Two different locations were called out as being unreadable, two files weren't saved because of it.

There are some things that can cause version 1.8.10 to not be able to read a disk, but these are physical flaws that your drive could not overcome. First step would be to clean the disk. Personally, I do that with Pledge furniture polish and a soft cloth, because it also fills in small scratches that may be too small to see.

I think I read your post about that before I definitely checked for dirt and the disk were flawless, both of them. These errors happened on two different movies as well which is weird. The burner is only about 2 weeks old and it was my first time ripping with it. I have no issues burning with it and it passes all the tests nero does surface scan and verifications after. I was quite surprised how stable burning was with it is. Normally burning dvds (diff burner) I would a few coasters here and there but I burned about 30 Blurays of stuff on my computer to backup and all were perfect. I guess I will try some others and see how that goes. I noticed one disk took over 2.5 hours to rip seems a little long, but I don't know how long it should take.

Ripping speed is affected by so many things it is hard to guess, really. I can have BDs that rip at over 8x speed, but drop to under 2x if the target drive is also being used as the source of a copy operation. Copy operation stops, speed starts climbing again. Strangely, having multiple write streams to the same network device doesn't slow things as much as the mixing of read and writes. Maybe not so strange, because the reads are generally faster, so the head needs to move around a lot more.

One thing you can try is increasing the retry count in MakeMKV. The default is 5; for some disks, going to 10 or 20 will make things work. This is on the Preferences IO page. There is also a setting for Read buffer size that is normally set to "Auto". SOMETIMES (not often) changing that to a fixed size can help.

I've had disks that are unreadable in one drive, but work just fine in another, which is why I have 3 BD and 5 DVD drives available to use. Alignment of the read head varies slightly from drive to drive, and sometimes it is enough to make a flaw invisible to the read head.

Thanks for all the info, I will try moving my retry count to something higher and maybe get another drive if I can't figure it out.