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Issues with ST TNG Blu Ray and 1.810
Posted: Thu Apr 17, 2014 10:54 pm
by Arnold_Layne
With Version 1.810 titles from the ST TNG Blu Ray seasons will not save. Version 1.89 works fine. I believe the error happens right at the end of the title when there is another segment added to the end of each title. In version 1.810 I get debug codes and the file is not saved. In 1.89 I get AV sync messages, but the title is saved.
I sent a test dump to
support@makemkv.com
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Fri Apr 18, 2014 12:17 am
by ndjamena
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Fri Apr 18, 2014 12:21 am
by Arnold_Layne
Season 4. First three I ripped with 1.89. I upgraded to 1.810 before I started ripping season 4. I have gone back to 1.89 and season 4 is ripping just fine.
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Fri Apr 18, 2014 1:41 am
by ndjamena
I converted up to series 4 on my first attempt, series 3 on my second and I guess I'll make my third attempt some time soon. Hopefully some time before series 7 is released I'll have the process down pat so I can finally watch the bloody thing after 20 something years (it was screened after midnight here in Australia, I missed at least one entire season and quite a few episodes for various reasons... it was my favourite show too before it was challenged by Buffy and probably still is!)
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sun May 11, 2014 1:36 pm
by Doubleslash
I have the same problem with discs from Season 5. But going back to 1.8.9 does not help. Even tried older version, same result, always: ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE or MEDIUM ERROR:UNRECOVERED READ ERROR.
Guess they have changed the encryption mechanism and we need to wait for 1.8.11 to fix it?
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sun May 11, 2014 7:04 pm
by Woodstock
If there is a change in encryption, USUALLY there will be a link within the debugging window to forward information to Mike that will help overcome it.
Did you get such a link? If so, did you click on it to forward the information?
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sun May 11, 2014 9:45 pm
by Doubleslash
No, I did not see such a link in 1.8.9 or 1.8.10. I tried 1.8.5 (which I happened to have on disk) when I saw this link. Seems to be something else then...
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Tue May 13, 2014 7:14 am
by mike admin
This is a confirmed bug in 1.8.10 . The workaround is to use 1.8.9 (or if it fails to decrypt then make a decrypted full disc backup with 1.8.10 and use 1.8.9 to produce MKV file fro, backup).
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sat May 24, 2014 12:02 pm
by Doubleslash
Any hint when we will see this fixed in 1.8.11 ?
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sun Jun 08, 2014 6:02 am
by zacwhite15
just to give you guys an update, i went back to 1.8.8 and i am no longer having issues ripping TNG seasons.
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Thu Jun 19, 2014 10:23 pm
by Doubleslash
Hi, unfortunately the errors regarding the copy protection persist. When I try to create backup of the disk and later decrypt I get
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
So, version 1.8.11 doesn't seem to fix the issue. Version 1.8.8 or 1.8.9 or 1.8.10 neither. Error message is
Using direct disc access mode
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0359E67D4E9EC0E2841AF7AE81F6DAA8578 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0794809FECB0AE91218DA56E28D9971FB9E to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..001796B0E3744C9500A7639B3039F713E76 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00B431FA39FC592203E1A2F0D88C4D11A59 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0938F0DDD1602A6E23DAB8E52184853BC0D to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02340B0D03485F0C1F1A861B33EE6BB6109 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..054C81BF28E25DD2696A057CF92433F6060 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09668AE7CAB738FA0569BEF809B04796B50 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C0DD18798A5A95C9B90A33317608AA5F23 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..068D0135DB7DC619B3836326430EA4F4DB9 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Regards,
Daniel
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Fri Jun 20, 2014 2:48 am
by Woodstock
These errors occur before you get to the key exchange process:
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:34e3deb9c98c2ddb:'
Key exchange is the least of your worries right now; the drive thinks the disk isn't readable.
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Fri Jun 27, 2014 7:16 pm
by Doubleslash
This is strange - the drive worked like a charm on discs from season 1-4. Is this related to the drive being faulty?
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sat Jun 28, 2014 1:45 am
by Woodstock
If the errors are limited to certain disks, it is probably not the drive. That is, if you put one of the season 1 disks in and it reads it just fine, the drive is probably OK.
But that would point to the disks themselves having a problem. Hopefully, Mike can get information from the debug messages to figure this out.
Re: Issues with ST TNG Blu Ray and 1.810
Posted: Sat Jun 28, 2014 1:16 pm
by Doubleslash
Well, ok - I guess it's related to the disks then. The problems started with Season 5. I don't have the discs of Season 1-4 anymore, so I cannot test
But my gut feeling says they introduced a new encryption mechanism.