Disney's Hercules BR

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Quinlan
Posts: 4
Joined: Wed Mar 19, 2014 8:07 pm

Disney's Hercules BR

Post by Quinlan »

Hi. Hercules Bluray keeps failing half way through the rip. Any help would be appreciated.

I have tried and upload the log but keep getting the error message (Sorry, the board attachment quota has been reached)
Quinlan
Posts: 4
Joined: Wed Mar 19, 2014 8:07 pm

Re: Disney's Hercules BR

Post by Quinlan »

Debug log started at Wed Mar 19 19:38:36 2014 , written by MakeMKV v1.8.9 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.9 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/Ben/MakeMKV_log.txt
002010:0000 Optical drive "BD-ROM PIONEER BD-ROM BDC-TD03 1.30d" opened in OS access mode.
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 12 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQkEEwEBAQ==
DCE=KY629VUDwEyGfHp5yzMr3xPel5pum0yqzqaCbuaYjqmr+EZ35hnLgXg0+WFKWUtYH2ebzOSQb4gm9Iq0hBrCg+iBss8zTOZX8pBLcGH1WTTnL/T3jz1vgXO8n2/CdlbhgaTA8vfxyUGfLF0ez4aLwtVl+GNPhJcpew==
DCE=/AuxNi32yuGfKhs891eA/x+GDzIXBMpCsXb02eibuIhM2+u8xyMjJ/e42FE3bPhFD1OOXjH7rL0u6stgyZta6bnmrHrqpMGYQ9EvO6wgujQIBZ0oZ54oJvuH4g/s7xgqeC+HGHPHpi9SXwIRUOpfpDvHhlfwAmA/yQ==
DISCID=08A5C0C2F1AA97F65B97EC6E8507FAEAF00458CB
003307:0000 File 00800.mpls was added as title #0
003025:0000 Title #00000.mpls has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00020.mpls was added as title #1
003025:0000 Title #00070.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00071.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00072.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00060.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00061.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00062.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00050.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00051.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00052.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00074.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00080.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00073.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00053.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00063.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00054.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00055.mpls has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00075.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00064.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00065.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00002.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00003.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00004.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 24 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00007.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 66 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00010.m2ts has length of 66 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00011.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00012.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00013.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00015.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00018.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00019.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00020.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00021.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00022.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00023.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00024.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00025.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00026.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00027.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00028.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00029.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00031.m2ts was added as title #2
003307:0000 File 00032.m2ts was added as title #3
003025:0000 Title #00033.m2ts has length of 90 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00034.m2ts has length of 85 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00035.m2ts has length of 92 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory /Users/Ben/Movies/Hercules
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '9252894720'
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 1073741829 at }&vJ[\m9j;rrYiVG:29393953
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
001003:0020 DEBUG: Code 2 at 0?_16D9C HCZ(zN7:213137827
002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '9252894720'
001003:0020 DEBUG: Code 0 at [w>eRC6mSw2Ow}Y.09/0:121262739
001003:0020 DEBUG: Code 0 at 1vw?1{Gf+%i |%"tRt0Y:121261888
001003:0020 DEBUG: Code 0 at [w>eRC6mSw2Ow}Y.09/0:213130743
001003:0020 DEBUG: Code 4518015 at [w>eRC6mSw2Ow}Y.09/0:29393332
001003:0020 DEBUG: Code 0 at hqPUB,7hr_`X~hSbzMk:S:121266810
001003:0020 DEBUG: Code 0 at hqPUB,7hr_`X~hSbzMk:S:121266810
001003:0020 DEBUG: Code 0 at hqPUB,7hr_`X~hSbzMk:S:121266810
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 0 to file /Users/Ben/Movies/Hercules/Hercules_t00.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
005014:0000 Saving 1 titles into directory /Users/Ben/Movies/Hercules
001003:0020 DEBUG: Code 0 at pF"UE(AK~e~I<=!TL8:121267500
001003:0020 DEBUG: Code 0 at pF"UE(AK~e~I<=!TL8:121267914
005003:0000 Failed to save title 0 to file /Users/Ben/Movies/Hercules/Hercules_t00.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Woodstock
Posts: 10071
Joined: Sun Jul 24, 2011 11:21 pm

Re: Disney's Hercules BR

Post by Woodstock »

002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00030.m2ts' at offset '9252894720'
Drive says it cannot read the disk. Not much MakeMKV can do about that.

Step one: Clean the disk, try again.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Quinlan
Posts: 4
Joined: Wed Mar 19, 2014 8:07 pm

Re: Disney's Hercules BR

Post by Quinlan »

Have done so and trying again. Just a bit weird as its genuine and brand new straight out of the case. All other tracks rip fine but the actual film.
Woodstock
Posts: 10071
Joined: Sun Jul 24, 2011 11:21 pm

Re: Disney's Hercules BR

Post by Woodstock »

Any number of things can happen, including interaction with the packaging... I've noticed a LOT of cases having marks on the holders from suction cups used to move them around in assembly. If there are any chemicals left on the cups, they can transfer to the disk during shipping. Any blemish can de-focus the laser just enough to make it unable to read a sector or two.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
Quinlan
Posts: 4
Joined: Wed Mar 19, 2014 8:07 pm

Re: Disney's Hercules BR

Post by Quinlan »

Still getting a failure. Disc is clean and it plays on everything else. Could it possibly be another form of encryption that MKV can't break?
spawnd
Posts: 4
Joined: Tue Jun 03, 2014 12:48 am

Re: Disney's Hercules BR

Post by spawnd »

Quinlan, FWIW, I had a similar experience with Wreck-It Ralph, and posted my experience. Exact same problems as you - Disney disc, straight out of the shrink wrap and into the drive, which has ripped other discs just fine both before and after, and can play the disc fine with BR player software.

My hunch is that something is going on with Disney BRs to make them exhibiting this "uncorrectable error" behavior, but it's mostly a hunch based on viewing other people having the same problems with Disney BRs. I submitted my support package to the support email and would encourage you to do the same. See the MakeMKV support FAQ.
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