www.makemkv.com

I just received a copy of Life of PI. This is the firs BD that makeMKV has been unable to convert for me!!!
Do you have any idea when this will be available?
If there is something I neeed to do please let me know.
If there is something I need to download please let me know

I just noticed the dump file. Each time I tried to upload it it failed. It is 27 Meg. The upload started, progress at bottom plus progress window. when bottom progress sad 100% progress window disappeared and the submission was erased before I could submit it.

Sorry (Browser=chrome)

Thanks

You aren't going to be able to upload 27MB as an attachment here, and most mail services won't allow you to email it.

HOWEVER, there are services like "dropbox" (several free ones), where you can upload the file, and provide Mike with a link, using the instructions on the SVQ page linked to in the log.

Sorry But I can not find any links to an svq or any instructions. I did pull out a text file from the dump that was titled log.txt.

It is here:

Debug log started at Mon Mar 11 18:53:27 2013 , written by MakeMKV v1.8.0 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x64-release) started
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQEEAQEBAQ==
DCE=muXgj9P0OfaBHtQyazr6ekTL8HqqGmwN9ybrP0SeyG3Xr2MMYtDP4eaFm2Ru/G+MP1O4O6i5LkbfzDy3sDLzCsGYeSRdaV46SA/0N6fXq+z8XmObYYbpWhzrHbaEH9mCMfKO3ADmoWAIUaWJTMzA/Q5thbLAWgZz1Q==
003338:0000 Downloading latest SVQ(s) to C:\Users\barry/.MakeMKV ...
003317:0000 Loaded 202 SVQ file(s)
003326:0000 Processing BD+ code, please be patient - this may take up to few minutes
003324:0000 Processing BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 89 at peCDqg-AC[OqOGgm_x:29397265
DEBUG: Code 89 at peCDqg-AC[OqOGgm_x:121262923
DEBUG: Code 0 at peCDqg-AC[OqOGgm_x:29394643
DEBUG: Code 0 at pRkhjY$|[m80&@p^VD{l:121262486
DEBUG: Code 0 at VZK18S {r'Nek7]J:29400531
DEBUG: Code 0 at VZK18S {r'Nek7]J:29398254
DEBUG: Code 0 at VZK18S {r'Nek7]J:213139690
003325:0000 Failed to process BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 0 at /g3,]g2z#"\WGjp:#E:29398047
003332:0000 Saved BD+ dump file as C:\Users\barry/.MakeMKV/dump_Life_of_Pi_2180D52A61A509C1.tgz
003321:0000 Failed to process BD+ code, please check http://www.makemkv.com/svq/ for updated program and SVQ files
DEBUG: Code 0 at z)ln/(Zno[kV8hhV:121265223
005010:0000 Failed to open disc
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQEEAQEBAQ==
DCE=IcMFXR+pez85GuXw4EtJ69DdL+DYCnDfUyHgOfMeehfdrjIsKeREYBmm+kjdJk4xLDj4EuDlOOIiEg/62dRbBuhKOiq7YkSOjTb2vdPcIfvpYiEIA/QgeGrTL+s6Swz8GU1WdrfQTGt3Jm9qH8bwyjUc0HZ/dcfu1w==
003317:0000 Loaded 202 SVQ file(s)
003326:0000 Processing BD+ code, please be patient - this may take up to few minutes
003324:0000 Processing BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 89 at peCDqg-AC[OqOGgm_x:29397265
DEBUG: Code 89 at peCDqg-AC[OqOGgm_x:121262923
DEBUG: Code 0 at peCDqg-AC[OqOGgm_x:29394643
DEBUG: Code 0 at pRkhjY$|[m80&@p^VD{l:121262486
DEBUG: Code 0 at VZK18S {r'Nek7]J:29400531
DEBUG: Code 0 at VZK18S {r'Nek7]J:29398254
DEBUG: Code 0 at VZK18S {r'Nek7]J:213139690
003325:0000 Failed to process BD+ code using generic SVQ from builtin/00000.svq


I am more than willing to upload and send the entire dump file, but to where?

barrygordon wrote:I am more than willing to upload and send the entire dump file, but to where?

Per /svq/ - svq@makemkv.com

The link (which Mike has also sent you) is embedded in the log, right after where MakeMKV told you that it created the dump file:

barrygordon wrote:003332:0000 Saved BD+ dump file as C:\Users\barry/.MakeMKV/dump_Life_of_Pi_2180D52A61A509C1.tgz
003321:0000 Failed to process BD+ code, please check http://www.makemkv.com/svq/ for updated program and SVQ files

Unfortunately, the wording could be a bit better, to emphasize that the instructions for submitting the dump file are also on the page...

Okay I just sent the tgz file using sendspace.com. the link to the file is

You should be getting an email at svq@makemkv.com with a link to the file. If that does not work let me know.

How will I know when the issue is resolved?

barrygordon wrote:How will I know when the issue is resolved?

MakeMKV will be able to open the disc.

Just make sure your machine has an active internet connection and you ticked the box allowing it to access the server.

I was able to resolve the issue (I think). I had anydvd in the machine so I started it first and then started makeMKV. The process completed normally and ripped the disk. I opened about 1 minute in my theater and started correctly so the Pressure is off.

I presume what I sent will assist you in improving MakeMKV which I think is a fantastic product. I started in the digital field in 1960 so I really do know what makes a good/great product, and MakeMKV is great.

us mac users still cant do it

I just finished watching the Life of Pi. The rip was perfect no artifacts or issue, just good clean audio and video.

My granddaughter is visiting and we watched Argo and Life of Pi. She asked how do I know if a movie is good? I told her there is a simple rule: If it is nominated for the Best Picture Oscar it is good! In fact that rule extends to best direction, and in most cases best actor, best actress. Just my opinion!

Using 1.8 on a Mac, also cannot rip Life of Pi 3D


MakeMKV v1.8.0 darwin(x86-release) started
Optical drive "DVD+R-DL HL-DT-ST DVDRW GA32N KC09" opened in DASPI v1.3 mode.
Optical drive "BD-RE HL-DT-ST BD-RE BP40NS20 ML01" opened in DASPI v1.3 mode.
Using direct disc access mode
Downloading latest SVQ(s) to /Volumes/Macintosh HD 2/Users/gbastug/.MakeMKV ...
Loaded 10 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
Failed to process BD+ code using generic SVQ from builtin/00000.svq
Saved BD+ dump file as /Volumes/Macintosh HD 2/Users/gbastug/.MakeMKV/dump_Life_of_Pi_E52BB2F83D2528DE.tgz
Failed to process BD+ code, please check /svq/ for updated program and SVQ files
Failed to open disc

Here is the link for the dump file

http://www.sendspace.com/file/0kj1t4

SVQ updated.

Out of curiosity, where is the location of the SVQ files on the Mac if I ever need to download and install manually?

Thanks

In the Windows version, the SVQ directory is set in the General tab of Preferences, same place you enable/disable things like debugging and expert mode.

thrang wrote:Out of curiosity, where is the location of the SVQ files on the Mac if I ever need to download and install manually?

On my Mac, they are automatically stored the "MakeMKV data directory" I specified in the MakeMKV preferences window under the "General" tab. I assume the setting for people who do not change this location would be the "Movies" default folder.