www.makemkv.com

After upgrading to the newest version, I've had the same issue trying to backup 3 different blu ray discs. It opens the discs to 100% and then I get the error message of

"Fatal Error occurred, program will now exit"

I never had any issues until I upgraded so I don't know if I need to change a setting or what.

Thanks in advance

Here's the log file

Debug log started at Fri Mar 01 03:38:30 2013 , written by MakeMKV v1.8.0 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Ryan/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003019:0000 Cells 42-end were skipped due to cell commands (structure protection?)
003026:0000 Title #1 declared length is 1:51:26 while its real length is 0:53:55 - assuming fake title
Title skip vts=4 pgcn=1 hash=0FEEBBA872A12FFF
Title skip vts=4 pgcn=1 hash=0FEEBBA872A12FFF
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #2 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=2 hash=19EA9EDC064EF62A
Title skip vts=4 pgcn=2 hash=19EA9EDC064EF62A
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #3 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=3 hash=C8249AC21E26333A
Title skip vts=4 pgcn=3 hash=C8249AC21E26333A
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #4 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=4 hash=E96505BF77A9AF68
Title skip vts=4 pgcn=4 hash=E96505BF77A9AF68
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #5 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=5 hash=B58CD598F0C52C1F
Title skip vts=4 pgcn=5 hash=B58CD598F0C52C1F
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #6 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=6 hash=FFCCD2768AA9C7B0
Title skip vts=4 pgcn=6 hash=FFCCD2768AA9C7B0
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #7 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=7 hash=BF47D523E1F3C6D0
Title skip vts=4 pgcn=7 hash=BF47D523E1F3C6D0
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #8 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=4 pgcn=8 hash=70EC313C6AE3F376
Title skip vts=4 pgcn=8 hash=70EC313C6AE3F376
Title skip vts=5 pgcn=1 hash=0142A8FF0DD801AE
Title skip vts=5 pgcn=2 hash=0594810B1B6F2448
Title skip vts=5 pgcn=3 hash=CEBDA274D2208019
Title skip vts=5 pgcn=4 hash=F3027C2CB1309FC8
Title skip vts=5 pgcn=5 hash=FFCA358E46793F1E
Title skip vts=5 pgcn=6 hash=FF4F1D34612A3429
Title skip vts=5 pgcn=7 hash=5200EEC7B5ABED5D
Title skip vts=5 pgcn=8 hash=4C1D94110FDF147C
Title skip vts=5 pgcn=9 hash=55D622565A7CF68C
Title skip vts=5 pgcn=10 hash=D0AD8DF0C698CA12
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #19 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=1 hash=CD6F10E72D6B0B70
Title skip vts=6 pgcn=1 hash=CD6F10E72D6B0B70
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #20 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=2 hash=7322532FF0D21564
Title skip vts=6 pgcn=2 hash=7322532FF0D21564
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #21 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=3 hash=1BA17B2E079619BB
Title skip vts=6 pgcn=3 hash=1BA17B2E079619BB
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #22 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=4 hash=10A1F9D9DEB5921C
Title skip vts=6 pgcn=4 hash=10A1F9D9DEB5921C
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #23 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=5 hash=D9E2304892255D0D
Title skip vts=6 pgcn=5 hash=D9E2304892255D0D
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #24 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=6 hash=8340CCB412BD33F8
Title skip vts=6 pgcn=6 hash=8340CCB412BD33F8
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #25 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=7 hash=F927B62DC39A7F6D
Title skip vts=6 pgcn=7 hash=F927B62DC39A7F6D
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #26 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=8 hash=49CE4706ABD7D7C9
Title skip vts=6 pgcn=8 hash=49CE4706ABD7D7C9
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #27 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=6 pgcn=9 hash=FAF995FBAD4E5D1B
Title skip vts=6 pgcn=9 hash=FAF995FBAD4E5D1B
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #28 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=1 hash=75DB3C10B28CD6FB
Title skip vts=7 pgcn=1 hash=75DB3C10B28CD6FB
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #29 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=2 hash=2BF56B17C6900DFA
Title skip vts=7 pgcn=2 hash=2BF56B17C6900DFA
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #30 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=3 hash=5A6C2E68D856F5CF
Title skip vts=7 pgcn=3 hash=5A6C2E68D856F5CF
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #31 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=4 hash=DA67E24E351599E0
Title skip vts=7 pgcn=4 hash=DA67E24E351599E0
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003028:0000 Title #32 was added (34 cell(s), 1:51:24)
Title skip vts=7 pgcn=5 hash=835FE9B0A1EADE13
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #33 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=6 hash=DB7822E517237ABF
Title skip vts=7 pgcn=6 hash=DB7822E517237ABF
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #34 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=7 hash=F29BCD09DAB5C6E8
Title skip vts=7 pgcn=7 hash=F29BCD09DAB5C6E8
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #35 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=7 pgcn=8 hash=61E220C9E7DA287A
Title skip vts=7 pgcn=8 hash=61E220C9E7DA287A
Title skip vts=8 pgcn=1 hash=547831E8EC09B0A3
Title skip vts=8 pgcn=2 hash=74D51EC883D39553
Title skip vts=8 pgcn=3 hash=3373743BE6F1B4CC
Title skip vts=8 pgcn=4 hash=0E70EE839347A4BA
Title skip vts=8 pgcn=5 hash=9C71495BE5ED97DB
Title skip vts=8 pgcn=6 hash=60109863F8EE4F1C
Title skip vts=8 pgcn=7 hash=CA963E9F0AE5494F
Title skip vts=8 pgcn=8 hash=8E898AA0D1AD6A86
Title skip vts=8 pgcn=9 hash=94B1D0984B1EBA31
Title skip vts=8 pgcn=10 hash=31B94098E04463A4
Title skip vts=8 pgcn=11 hash=CD73EF224689EC89
Title skip vts=8 pgcn=12 hash=BC84520EE7CC2C1D
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #48 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=1 hash=F267FFC4AF4BA5D0
Title skip vts=9 pgcn=1 hash=F267FFC4AF4BA5D0
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #49 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=2 hash=F8110E4EC32E5907
Title skip vts=9 pgcn=2 hash=F8110E4EC32E5907
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #50 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=3 hash=2E4BB1D3FF444F7E
Title skip vts=9 pgcn=3 hash=2E4BB1D3FF444F7E
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #51 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=4 hash=E8F785F1213AA3A7
Title skip vts=9 pgcn=4 hash=E8F785F1213AA3A7
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #52 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=5 hash=8FE7EBA813312BC1
Title skip vts=9 pgcn=5 hash=8FE7EBA813312BC1
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #53 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=6 hash=DAC8E9C1D9E472B6
Title skip vts=9 pgcn=6 hash=DAC8E9C1D9E472B6
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #54 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=9 pgcn=7 hash=AAE255ED1D1FB509
Title skip vts=9 pgcn=7 hash=AAE255ED1D1FB509
Title skip vts=10 pgcn=1 hash=5B1D8D0F36FAF53E
Title skip vts=10 pgcn=2 hash=B5DC04277C51989E
Title skip vts=10 pgcn=3 hash=16D50D2201EE34DC
Title skip vts=10 pgcn=4 hash=EADE49493DF14393
Title skip vts=10 pgcn=5 hash=B5CAA8BE02C5D002
Title skip vts=10 pgcn=6 hash=948955327FA6083F
Title skip vts=10 pgcn=7 hash=F9D74EA27C903F8F
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #62 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=1 hash=738EA8DA41A51EE8
Title skip vts=11 pgcn=1 hash=738EA8DA41A51EE8
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #63 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=2 hash=A2E65080ADB00AC9
Title skip vts=11 pgcn=2 hash=A2E65080ADB00AC9
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #64 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=3 hash=7247F14A4B1D3CE6
Title skip vts=11 pgcn=3 hash=7247F14A4B1D3CE6
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #65 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=4 hash=F1BE395C671E8918
Title skip vts=11 pgcn=4 hash=F1BE395C671E8918
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #66 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=5 hash=FF0444B5FCA7CC37
Title skip vts=11 pgcn=5 hash=FF0444B5FCA7CC37
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #67 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=6 hash=D2AD48043379151C
Title skip vts=11 pgcn=6 hash=D2AD48043379151C
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #68 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=7 hash=4E1312DD9F060953
Title skip vts=11 pgcn=7 hash=4E1312DD9F060953
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #69 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=8 hash=92A1EA7DF31EFCD9
Title skip vts=11 pgcn=8 hash=92A1EA7DF31EFCD9
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #70 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=9 hash=39374E2C4E8F84C0
Title skip vts=11 pgcn=9 hash=39374E2C4E8F84C0
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #71 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=10 hash=71244ADD629E85C6
Title skip vts=11 pgcn=10 hash=71244ADD629E85C6
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #72 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=11 pgcn=11 hash=0860E002BDA1AD24
Title skip vts=11 pgcn=11 hash=0860E002BDA1AD24
Title skip vts=12 pgcn=1 hash=A62BF6DD9E501AAD
Title skip vts=12 pgcn=2 hash=626C80DB259E1A3E
Title skip vts=12 pgcn=3 hash=EEF795D9B79F9C51
Title skip vts=12 pgcn=4 hash=F69F86CF4175D2C2
Title skip vts=12 pgcn=5 hash=7A4CEA069E33765B
Title skip vts=12 pgcn=6 hash=7981B30F9845C2F8
Title skip vts=12 pgcn=7 hash=523A528D4A8C5829
Title skip vts=12 pgcn=8 hash=D63D6D6427A34D0F
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #81 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=1 hash=C3B9CE4DD329C59C
Title skip vts=13 pgcn=1 hash=C3B9CE4DD329C59C
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #82 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=2 hash=4DE1B981D879EFA1
Title skip vts=13 pgcn=2 hash=4DE1B981D879EFA1
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #83 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=3 hash=099ABDEAA72A0A80
Title skip vts=13 pgcn=3 hash=099ABDEAA72A0A80
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #84 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=4 hash=24BE2EA1BB53F448
Title skip vts=13 pgcn=4 hash=24BE2EA1BB53F448
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #85 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=5 hash=0EB0879C4D9965E9
Title skip vts=13 pgcn=5 hash=0EB0879C4D9965E9
003019:0000 Cells 36-end were skipped due to cell commands (structure protection?)
003026:0000 Title #86 declared length is 1:51:24 while its real length is 0:53:53 - assuming fake title
Title skip vts=13 pgcn=6 hash=022F8DD75DFC1BD5
Title skip vts=13 pgcn=6 hash=022F8DD75DFC1BD5
Title skip vts=14 pgcn=1 hash=45336762E09973FD
Title skip vts=14 pgcn=2 hash=0144F250FF9B874C
Title skip vts=14 pgcn=3 hash=BA822C0A60705367
Title skip vts=14 pgcn=4 hash=FCF79EE932045EBB
Title skip vts=14 pgcn=5 hash=D52344C0F529008B
Title skip vts=14 pgcn=6 hash=F2EEE544782A7086
003028:0000 Title #93 was added (10 cell(s), 0:09:24)
003028:0000 Title #94 was added (10 cell(s), 0:09:24)
003025:0000 Title #95 has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title skip vts=7 pgcn=10 hash=A002C6166D76A6A5
Title skip vts=7 pgcn=9 hash=47060D9B29E4F605
005011:0000 Operation successfully completed
csf9
csf6
Application exited at Fri Mar 01 03:41:16 2013

This is very unusual. Are you getting "fatal error" or Windows application crash box? Please try reinstalling MakeMKV - it might help.

I had to uninstall the prev ver. and re-install the new one in order to resolve the same issue on a Windows 7 32bit machine.

Getting this same issue again with 1.8.3 - I fixed the previous issue by deleting and redownloading.

This time, that isn't working. Any ideas?

Thanks

Please post the log and a screenshot of an error window.