www.makemkv.com

For some reason I keep getting a "Failed to open disc" error for Disc 6 of The Pacific. I have been able to use all other 5 discs but disc 6 is the only one having trouble. I've tried to clean the disc multiple times with no success. It still works in a bluray player just fine. Thoughts?

setarip_old wrote:Try each of the two sequences:

1)Open MakeMKV then load the disc

2) Load the disc then open MakeMKV

BTW - I had no trouble using MakeMKV with this disc...

Ok, tried both and still didn't work. Restarted, still didn't work. I just upgraded to the new version and tried both ways and I'm still getting the error.

Turn on debug log. Post debug log.

crowfax wrote:Turn on debug log. Post debug log.

Where do the debug logs save to by default?

I can't remember it'll tell you in the information at the bottom of the program.

crowfax wrote:I can't remember it'll tell you in the information at the bottom of the program.

Debug log started at Sun Jun 24 04:00:44 2012 , written by MakeMKV v1.7.5 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.7.5 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\*USER*/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEGAACAQ==
DCE=6gwpcjjzZythnWpXaNjtLz6urWUM8GTvwgkDYl7HorY5WrVvtZLntVrFS5u8s/RCGJ0Hf/l6jQN1zsskk0BoaHlHeNw9iaFu05SFbkmIJLDA3HyZbITWD//G2c/JZeJmxJHMwQyCLWfhhVESTgMwVltQ49h7e//64g==
DISCID=109B9CC39E6D095C3D36888F2D70AA19F9F461E6
003025:0000 Title #00963.mpls has length of 245 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00055.mpls has length of 21 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00262.mpls has length of 1356 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00263.mpls has length of 599 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00020.mpls has length of 171 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00053.mpls has length of 259 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00003.m2ts has length of 13 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00072.m2ts has length of 7 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00073.m2ts has length of 7 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00074.m2ts has length of 15 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00088.m2ts has length of 14 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00089.m2ts has length of 245 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01013.m2ts has length of 7 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01014.m2ts has length of 21 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01015.m2ts has length of 595 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01016.m2ts has length of 611 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01017.m2ts has length of 537 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01018.m2ts has length of 369 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01019.m2ts has length of 440 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01020.m2ts has length of 357 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01021.m2ts has length of 1356 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #01022.m2ts has length of 599 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00004.m2ts has length of 85 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 85 seconds which is less than minimum title length of 1800 seconds and was therefore skipped
005010:0000 Failed to open disc
Application exited at Sun Jun 24 04:02:18 2012

1800 seconds = 30 minutes

Nothing on the disc is over 30 minutes, it can't find anything to open.

Lower your minimum title length in the options.

crowfax wrote:1800 seconds = 30 minutes

Nothing on the disc is over 30 minutes, it can't find anything to open.

Lower your minimum title length in the options.

hmm, other 5 discs worked. I'll try it though.

rpmccly wrote:

crowfax wrote:1800 seconds = 30 minutes

Nothing on the disc is over 30 minutes, it can't find anything to open.

Lower your minimum title length in the options.

hmm, other 5 discs worked. I'll try it though.

Looks like that worked, it found the last file.

Thanks!