Page 1 of 1

Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 16, 2012 12:04 am
by ascoop
Recently downloaded MakeMKV and testing to back-up Blueray discs.

Experienced problem with: Pirates of the Caribbean, Curse of the Black Pearl

Program fails/crashes entirely just as it is beginning to scan the disc for titles. Error message reads, "Fatal error occurred - Program will now exit."

This disc is Clean and NEW!

Suggestions?

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 16, 2012 9:32 am
by mike admin
Please post the log file per http://www.makemkv.com/faq/item/8/catid/6

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Sun Apr 29, 2012 12:06 am
by sixsoccer6
Had the same problem, dunno if this is the info that can help?

Debug log started at Sat Apr 28 23:56:05 2012 , written by MakeMKV v1.7.4 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.7.4 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/sixsoccer6/MakeMKV_log.txt
002010:0000 Optical drive "DVD+R-DL OPTIARC DVD RW AD-5690H 4AH5" opened in OS access mode.
002015:0000 It's highly recommended to install DASPI kernel extension to improve performance.
002010:0000 Optical drive "BD-RE TSSTcorp BDDVDW SE-506AB TS00" opened in OS access mode.
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEHwECAQ==
DCE=+WDoRICZqZyK0nlqr+0xro5f/jgZCt2I2gKMBezaycTjw0fCLv5EIzV3a09a64yyBNladAaSopwRhOhi854qfMAed6VbDg/fOd+f3XAlu9Po00uM5S0WTZq7VI6YS4wAEBGDsJ5v77wENVj7hUG0GXu1e26aO9lxBQ==
DCE=QnJoCNlGtZRmSfvLXtPnS4pHSGwA4b54zfhMnPM3NFwel8aTrYdvDjObQ611xTZ8RZ8o5tzBpoy9+6Mc4eRxojF/nNkStnD5SzryvzNCzpmSHiADY+5s4Sj2p77wYif+IgiyuJqIkcO3Z7TM+6ElLdSmQXvTsx92LQ==
DISCID=1596EE8FFB688FBA80F3844BF7AA2A216B4EDED8
003307:0000 File 00027.m2ts was added as title #0
003307:0000 File 00001.mpls was added as title #1
003307:0000 File 00009.mpls was added as title #2
003307:0000 File 00010.mpls was added as title #3

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 6:33 pm
by okeven
I am having the same problem. I sent in an error report last week. Any updates?

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 6:34 pm
by crowfax
Have you installed the DASPI kernel extension? It's in the MakeMKV installer package for OSX.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 8:52 pm
by okeven
I am not running OSX, so that would not apply to me.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 9:21 pm
by crowfax
Then you need to turn on debugging and post a log.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 10:33 pm
by okeven
I already emailed in a log last week. I never received a response back.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Mon Apr 30, 2012 11:06 pm
by crowfax
You'll only be contacted if they need more information from you.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Tue May 01, 2012 11:04 pm
by dmsmd
A temporary workaround for this disk is to set the minimum file length to something large (2400 seconds works) and that will skip the track that makemkv crashes on. After that it worked fine with 1.7.4 64-bit Linux version.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Wed May 02, 2012 7:45 pm
by okeven
That workaround worked for me as well. Thanks!

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Sat May 19, 2012 12:17 am
by TimRedBeard
This work around helped me as well, thanks!

TRB

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Sun Jun 17, 2012 2:46 pm
by JasonX
Confirm that the 2400 second workaround also works for v1.74 on Windows. Otherwise, the .exe crashes out.

Re: Pirates of the Caribbean, The Curse of the Black Pearl

Posted: Sat Jun 23, 2012 9:01 am
by mike admin
This should been fixed in 1.7.5