www.makemkv.com

Getting the following error using two separate bluray players. I would normally say the media is corrupt but I just purchased this brand new from Wally World. I also ran a backup and it was successful which I thought was a good indication the media was good. Any thoughts?

AV synchronization issues were found in file 'J:/BluRayMoviesLacie/t05_The_Descendants.mkv' (title #6)
AV sync issue in stream 1 at 0:00:00.003 with duration of 10.666ms : 1 early frame(s) dropped at start
The source file '/BDMV/STREAM/00001.m2ts' is corrupt or invalid at offset 59811840, attempting to work around
The source file '/BDMV/STREAM/00001.m2ts' is corrupt or invalid at offset 64112640, attempting to work around
Failed to save title 5 to file J:/BluRayMoviesLacie/t05_The_Descendants.mkv
0 titles saved, 1 failed

Just received my copy from Amazon.

Receiving the same error as "drunkwithpower", in addition the following:
MakeMKV v1.7.2, Mac 10.7.2

At disk load:
Loaded 38 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00003.svq
DEBUG: Code 0 at 'A~T|cGbly_$`e>*:29400531
DEBUG: Code 0 at 'A~T|cGbly_$`e>*:29398254
DEBUG: Code 0 at 'A~T|cGbly_$`e>*:213139690
Failed to process BD+ code using generic SVQ from builtin/00003.svq
Processing BD+ code using generic SVQ from builtin/00002.svq
BD+ code processed but no FUTs were obtained, errors may follow

When attempting to backup disk (main feature only):
The source file '/BDMV/STREAM/00001.m2ts' is corrupt or invalid at offset 59811840, attempting to work around
DEBUG: Code 0 at ~(5g&`<]' zAM0tX!w"&:213133158
The source file '/BDMV/STREAM/00001.m2ts' is corrupt or invalid at offset 64112640, attempting to work around
DEBUG: Code 0 at ~(5g&`<]' zAM0tX!w"&:213133158
DEBUG: Code 2 at D>3rt?E{%9>iAT>>6dy:29398622
DEBUG: Code 149 at D>3rt?E{%9>iAT>>6dy:213135067
DEBUG: Code 438 at D>3rt?E{%9>iAT>>6dy:213135090
DEBUG: Code 0 at ZJ&V4Wr`DCv3JkHS#7(ls:29397955
DEBUG: Code 0 at ZJ&V4Wr`DCv3JkHS#7(ls:29397955
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /Volumes/iTunesMedia/Movies A - R/The Descendants (2011)/t00_The_Descendants.mkv
0 titles saved, 1 failed

Not sure if any other files would be of use, please advise.

Same problem here. Mike, I submitted a BD+ dump file to svq@makemkv.com. Let us know if you need anything else.

Cheers

Same issue here at same spots. Guessing there's no need to add another dump, but let me know if you do need one.

You should always send in your dumps. Better too much information than too little.

@drunkwith power

Hi!

I also ran a backup

Have you tried creating an .MKV using the backup full disc copy as your source?

setarip_old wrote:@drunkwith power

Hi!

I also ran a backup

Have you tried creating an .MKV using the backup full disc copy as your source?

I have, and no dice.

The full backup was successful.

drunkwithpower wrote:The full backup was successful.

He's asking if you tried to make the mkv file from the backed up copy.

I tried it myself and had no luck....failed in the exact same spot as when I tried to make the mkv file directly from disc.

BlackDragon24 wrote:

drunkwithpower wrote:The full backup was successful.

He's asking if you tried to make the mkv file from the backed up copy.

I tried it myself and had no luck....failed in the exact same spot as when I tried to make the mkv file directly from disc.

I had the same result with the backup copy - no joy. Same error.

BD+ code processed but no FUTs were obtained, errors may follow

Seems very likely that a NEW BD+ SVQ is required...

setarip_old wrote:

BD+ code processed but no FUTs were obtained, errors may follow

Seems very likely that a NEW BD+ SVQ is required...

Mike has updated the BD+ SVQ.

http://www.makemkv.com/forum2/viewtopic.php?f=5&t=612

Currently making mkv from backed up, undecrypted copy of "The Descendants"

Thanks Mike!

Thanks Mike!!!!

Thanks! It appears to be working thus far!

Success, thank you!