www.makemkv.com

I searched for a solution for this error, and I either found "clean disc" or "old version worked; new version does not." The disc is brand new (I just purchased last week), and this is my first time trying MakeMKV (so older versions don't work w/out registration code).

Therefore...

I can't seem to successfully rip the bluray disc. I open the disc just fine, uncheck all subtitles and foreign languages, and then attempt to save locally. That's when it almost immediately states, "Copy complete. 0 titles saved, 1 failed." Here is the log history. Please advise if there is a viable solution. I'm running Win7 64-bit and have 1.7.1 beta installed. Thanks in advance.

**************************
MakeMKV v1.7.1 win(x64-release) started
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Automatic SVQ downloading is disabled or failed.
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00003.svq
Failed to process BD+ code using generic SVQ from builtin/00003.svq
Processing BD+ code using generic SVQ from builtin/00002.svq
BD+ code processed but no FUTs were obtained, errors may follow
Title #00008.mpls has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00100.mpls was added as title #0
Title #00999.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00017.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00014.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00003.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00001.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00002.m2ts has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00901.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00900.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00013.m2ts was added as title #1
Title #00006.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory E:/Downloads/Movies/MKVs-Ripped
Failed to save title 0 to file E:/Downloads/Movies/MKVs-Ripped/t00_Contagion.mkv
0 titles saved, 1 failed
**************************

Contagion is a known problem disc - see the thread near to yours.

I read the post near to mine and followed the link below (also in that post). I was able to successfully rip it by copying the svq file into the MakeMKV directory. Well done!

http://www.makemkv.com/forum2/viewtopic ... =612#p1657

@ayemac

Automatic SVQ downloading is disabled or failed.

I was able to successfully rip it by copying the svq file into the MakeMKV directory.

You should change this setting so downloading SVQs, when required, will be automated...

Good point. That's not something I would've turned off as I just installed the app. Shouldn't that be on by default?

Just looked through the preferences. Don't see anything related to location of SVQs. Can someone advise?

they go in the .makemkv folder in your user directory.

No, I know where they go. I'm referring to the setting to allow them to auto download when needed. I don't see that setting in the most logical locaiton - Preferences.

Newbie here, long time lurker. I'm struggling with this error more and more nowadays. I thought it was my BD drive, but it works fine on so many other BD's. All discs are new with no scratches or smudges, so cleaning them isn't any issue (even though I've tried that too). I have several versions of makemkv (v.1.5.1 thru v.1.7.4) and none seem to work with an uninstall/reinstall. I've also dropped in the generic dsall.svq to the .MakeMKV folder. Changed the preference settings from 5 retry count to 15. And allow contacting web server for updates is also checked. None seem to help. The last two problems BD's have been the Big Lebowski and Psycho. It's about 30 minutes into the ripping process that I get the error. Any ideas on this? If I pop in Back to the Future BD, it will work just fine. I've run out of ideas. Thanks.

...a little more info...I'm using Win7 64-bit and have tried all the versions I listed previously. Log history:

MakeMKV v1.7.4 win(x64-release) started
Using direct disc access mode
Title #00013.mpls has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00020.mpls was added as title #0
File 00300.mpls was added as title #1
Title #00302.mpls has length of 2 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00324.mpls was added as title #2
File 00800.mpls was added as title #3
Title #50057.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50058.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00084.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00085.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00061.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00062.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00078.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50202.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50277.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50278.m2ts has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50283.m2ts has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50284.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50286.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 50287.m2ts was added as title #4
Title #50288.m2ts has length of 2 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50289.m2ts has length of 46 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50290.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50291.m2ts has length of 47 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50292.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50293.m2ts has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50294.m2ts has length of 49 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50295.m2ts has length of 38 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50296.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50297.m2ts has length of 48 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50298.m2ts has length of 39 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50299.m2ts has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50300.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50301.m2ts has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50302.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 50303.m2ts was added as title #5
File 50304.m2ts was added as title #6
File 50306.m2ts was added as title #7
File 50307.m2ts was added as title #8
File 50309.m2ts was added as title #9
File 50310.m2ts was added as title #10
Title #50312.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 50313.m2ts was added as title #11
Title #50314.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00300.mpls is equal to title 00800.mpls and was skipped
Operation successfully completed
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10680532992'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10685644800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10686099456'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690885632'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690953216'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690953216'
Failed to save title 2 to file C:/Users/XXXXX/The_Big_Lebowski_t02.mkv
0 titles saved, 1 failed

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10680532992'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10685644800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10686099456'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690885632'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690953216'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50313.m2ts' at offset '10690953216'

This is not a MakeMKV issue.

This is not a copy protection issue.

This is a hardware issue. Your drive can not read the disc.

The most likely explanation is that the disc is dirty / damaged / poorly manufactured.

You may wish to try cleaning the disc, if that doesn't work then return it for a new one.

I wonder if it's time to upgrade by BD-ROM drive. Since the discs are brand new and clean as can be, and my BD rips work about 90% of the time, I'm puzzled. Any recommended drives out there? Thanks.

Your drive might be failing if this is happening a lot, but just because you can't see damage on the disc doesn't mean it isn't there.

I have an external Plextor drive and it works great. PX-B310U I think is the model number.

Just picked up a new BD-ROM only to get the same error. I guess it's the BD itself. It's a friend of mine that loaned it to me, so I can't very well ask him to go get a new one. Oh, well...moving on.