www.makemkv.com

Hi,

I've typically had pretty good luck with [gradually] converting my blu-ray collection into MKV's for sharing on my home network. For Halloween I grabbed Underworld, tried the same process...but got an error, though I've tried a few different times with different [main] title combinations (audio, etc)...
This title doesn't seem to have any issues on here -- at least that seem to be reported, and was curious if anyone had any ideas as to what the issue might be. I will, of course, send in an error report as usual, but wanted to check here as well.

Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '13765767168'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '13765767168'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '13765773312'
DEBUG: Code 0 at >upK5X|e6k><)8ZFvZ&=:29394298
DEBUG: Code 0 at 'P}QIvFRZXb'-%\}uKT*:121261681
DEBUG: Code 0 at >upK5X|e6k><)8ZFvZ&=:29394183
DEBUG: Code 6721569 at >upK5X|e6k><)8ZFvZ&=:29393309
DEBUG: Code 0 at O;cBK@w8JNA"H}}wId#<U:121266534
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /Users/Server/Desktop/blu temp/LOGICAL_VOLUME_ID/title00.mkv
0 titles saved, 1 failed

And then I get a failed dialogue box.
Any suggestions?
Thank you!

HARDWARE ERROR:TRACK FOLLOWING ERROR'

Failing drive or dirty lens...

even if it just worked when I tested it out with another disc...?
(and then retried Underworld, with no success)?

Bump.. I am having the same hardware issue with only Green Hornet. I have tried other discs with success.

Bump! Same issue with Back to the Future disk 1, brand new disk out of the box, plays fine in other players, rips fine in other programs, and drive is brand new.

I get this error when trying to rip Underworld as well. I have tried this with 2 separate discs.

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '303759360'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '303820800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '303820800'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00011.m2ts' at offset '303826944'
DEBUG: Code 0 at a@.8T')HOvTQ SNc}u*O:121262739
DEBUG: Code 0 at lj^jzws<Rp!qx54Y.!:S:121261888
DEBUG: Code 0 at a@.8T')HOvTQ SNc}u*O:213130743
DEBUG: Code 148353 at a@.8T')HOvTQ SNc}u*O:29393332
DEBUG: Code 0 at e+!PDn"":im09l/RAaww*:213134584
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file D:/MKV/MKV-UNSORTED/Underworld (Unrated Extended Cut) (2003)/Underworld_(Unrated_Extended_Cut)_(2003)_t00.mkv

Uncorrectable errors like that are an indication of a hardware read failure. That means either the drive or the disk has a problem.

If the offset is the same for the errors on both disks you tried, the disks may be mastered poorly. If they're in different places, it is possible the disks are both scratched.

But MakeMKV is simply reporting the error it got back from the hardware in these cases.