www.makemkv.com

Hello everyone,

I'm having trouble with the new Blu-ray of Chicago Fire 13. The volume key for the DVD/Blu-ray is unknown – the video can't be decrypted. Opening the disc failed.

Can someone help me, perhaps with a link or screenshots showing what I need to change? I'm a complete novice. It's always worked without any problems before.

Thanks

At the moment, MakeMKV does not natively support AACS v82 blu-rays. You should email those dumps to svq@makemkv.com so a key can be created for MakeMKV's built in hashed key mechanism. A few days after emailing the dump, try the disc again and if a key is available, MakeMKV will download it automatically in the background.

There is a separate second decryption mechanism that MakeMKV supports, the public KeyDB. To contribute to the public KeyDB, use the template and follow the instructions in the first post in the Public KeyDB Disc Submissions thread. To use the public KeyDB, you'll have to download it manually and put it in your MakeMKV data directory (the General tab in MakeMKV's preferences tells you where this is).

Good morning,

Thank you for your reply.

I've now attached the file to the thread.

Can you tell me where I can find the folder for the KeyDB in MakeMKV?

I'm using a MacBook and haven't been able to find the folder to insert it into.

Thanks.