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Posted: **Mon Oct 07, 2024 11:22 pm**

Hey, new to this but I have this audio problem happening when I tried to rip Akira today (hasn't happened to any other blu rays).

ran through all the different audios I could use and still no dice

any advice is much appreciated!

here's the log if it helps

Code: Select all

MakeMKV v1.17.8 win(x64-release) started
Using direct disc access mode
Evaluation version, 24 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
Title #00029.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00030.mpls has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00001.mpls was added as title #0
File 00015.mpls was added as title #1
File 00019.mpls was added as title #2
Title #00020.mpls has length of 82 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00021.mpls(1) was added as title #3
Title 00031.mpls is equal to title 00015.mpls and was skipped
Title 00032.mpls is equal to title 00015.mpls and was skipped
Title 00033.mpls is equal to title 00015.mpls and was skipped
Title 00034.mpls is equal to title 00015.mpls and was skipped
Title 00035.mpls is equal to title 00015.mpls and was skipped
Title 00036.mpls is equal to title 00015.mpls and was skipped
Title #00002.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00006.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00046.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00000.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 87 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 43 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00010.m2ts was added as title #4
Title #00011.m2ts has length of 85 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00013.m2ts was added as title #5
File 00014.m2ts was added as title #6
Title #00015.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00017.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00018.m2ts is equal to title 00015.mpls and was skipped
File 00019.m2ts was added as title #7
File 00020.m2ts was added as title #8
Title #00021.m2ts has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00023.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00024.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00025.m2ts was added as title #9
File 00026.m2ts was added as title #10
File 00027.m2ts was added as title #11
Title #00033.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00034.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00035.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00036.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00040.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00041.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00042.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00044.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00047.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory D:/Films/Video
AV synchronization issues were found in file 'D:/Films/Video/Akira_t00.mkv' (title #1)
AV sync issue in stream 8 at 0:00:00 : Forced subtitles track #8 turned out to be empty and was removed from output file
AV sync issue in stream 10 at 0:00:00 : Forced subtitles track #10 turned out to be empty and was removed from output file
1 titles saved
Saving 1 titles into directory D:/Films/Video using profile 'AAC-stereo' from file 'C:\Program Files (x86)\MakeMKV/appdata.tar:aac-st.mmcp.xml'
FFMPEG_ERROR: FFDEC002: [truehd @ 0000016B04A8ACF0] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC002: [truehd @ 0000016B04A8ACF0] channel count mismatch
Failed to save title 0 to file D:/Films/Video/Akira_t00.mkv
0 titles saved, 1 failed
Saving 1 titles into directory D:/Films/Video using profile 'FLAC' from file 'C:\Program Files (x86)\MakeMKV/appdata.tar:flac.mmcp.xml'
FFMPEG_ERROR: FFDEC001: [truehd @ 0000016B04A8B470] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0000016B04A8B470] channel count mismatch
Failed to save title 0 to file D:/Films/Video/Akira_t00.mkv
0 titles saved, 1 failed
Saving 1 titles into directory D:/Films/Video using profile 'WDTV' from file 'C:\Program Files (x86)\MakeMKV/appdata.tar:wdtv.mmcp.xml'
AV synchronization issues were found in file 'D:/Films/Video/Akira_t00.mkv' (title #1)
AV sync issue in stream 8 at 0:00:00 : Forced subtitles track #8 turned out to be empty and was removed from output file
AV sync issue in stream 10 at 0:00:00 : Forced subtitles track #10 turned out to be empty and was removed from output file
1 titles saved
Saving 1 titles into directory D:/Films/Video
Title 0 skipped
0 titles saved
Using direct disc access mode
Evaluation version, 24 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
Title #00029.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00030.mpls has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00001.mpls was added as title #0
File 00015.mpls was added as title #1
File 00019.mpls was added as title #2
Title #00020.mpls has length of 82 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00021.mpls(1) was added as title #3
Title 00031.mpls is equal to title 00015.mpls and was skipped
Title 00032.mpls is equal to title 00015.mpls and was skipped
Title 00033.mpls is equal to title 00015.mpls and was skipped
Title 00034.mpls is equal to title 00015.mpls and was skipped
Title 00035.mpls is equal to title 00015.mpls and was skipped
Title 00036.mpls is equal to title 00015.mpls and was skipped
Title #00002.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00006.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00046.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00000.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 87 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 43 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00010.m2ts was added as title #4
Title #00011.m2ts has length of 85 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00013.m2ts was added as title #5
File 00014.m2ts was added as title #6
Title #00015.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00017.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00018.m2ts is equal to title 00015.mpls and was skipped
File 00019.m2ts was added as title #7
File 00020.m2ts was added as title #8
Title #00021.m2ts has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00023.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00024.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00025.m2ts was added as title #9
File 00026.m2ts was added as title #10
File 00027.m2ts was added as title #11
Title #00033.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00034.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00035.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00036.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00040.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00041.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00042.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00044.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00047.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 12 titles into directory D:/Films/Video
AV synchronization issues were found in file 'D:/Films/Video/Akira_t00.mkv' (title #1)
AV sync issue in stream 8 at 0:00:00 : Forced subtitles track #8 turned out to be empty and was removed from output file
AV sync issue in stream 10 at 0:00:00 : Forced subtitles track #10 turned out to be empty and was removed from output file
FFMPEG_ERROR: FFDEC000: [truehd @ 0000016B04A8B0B0] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC000: [truehd @ 0000016B04A8B0B0] channel count mismatch
AV sync issue in stream 4 at 0:00:00 : Forced subtitles track #4 turned out to be empty and was removed from output file
AV synchronization issues were found in file 'D:/Films/Video/Akira_t03.mkv' (title #4)
AV sync issue in stream 2 at 0:04:01.184 with duration of 1058ms : audio gap - 33.062 missing frame(s)
AV sync issue in stream 1 at 0:04:01.175 with duration of 1067ms : audio gap - 1280.4 missing frame(s)
AV sync issue in stream 2 at 0:07:14.498 with duration of 1037.1ms : audio gap - 32.409 missing frame(s)
AV sync issue in stream 1 at 0:07:14.467 with duration of 1067.266ms : audio gap - 1280.72 missing frame(s)
AV synchronization issues were found in file 'D:/Films/Video/Akira_t07.mkv' (title #8)
AV sync issue in stream 4 at 0:00:00 : Forced subtitles track #4 turned out to be empty and was removed from output file
12 titles saved

Posted: **Mon Oct 07, 2024 11:48 pm**

It is not unusual to get audio sync errors on "constructed" tracks, such as when a movie has a number of pieces tied together to make one "whole". The key is how it SOUNDS at those points, as MakeMKV attempts to correct the over/under runs. You will have to listen to the particular audio stream to tell.

In both cases in your log, the gap is about 1 second in both the first and second audio tracks. The number of frames would seem to be the difference between a stereo track and a 5.1 channel track.

Posted: **Tue Oct 08, 2024 1:24 am**

Thank you! that helps a bit but I'm not sure how to fix that syncing issue then. The activate debugging link above doesn't seem to work

Posted: **Tue Oct 08, 2024 1:34 am**

Activating debugging is as simple as going to Preferences, and checking "Log debug messages" on the first page (General). It will create a VERY detailed log when running. It isn't needed for most stuff like this, but some of the more intimate things it's important. I leave it on, personally, but it restarts each time you start MakeMKV, so you have to watch out for it when you need it.

The main thing in this case is to watch the result at the time stamps indicated, listening to the audio tracks. There may be a short gap in the audio. You can check the BD itself at those time points, to see if it matches what you hear there.

Posted: **Tue Oct 08, 2024 2:25 am**

Just played the film and not hearing anything on that end, no gaps or anything. Any other place I'd check, ways I'd check that audio track or methods for finding the issue/working with those gaps? I'll turn on the debug log and see if I can get any more details and present them

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