Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

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X09c_
Posts: 3
Joined: Mon May 29, 2023 5:40 pm

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

Post by X09c_ »

Good morning all,

I received this error this morning when I was ripping disc 2 of Dragon Ball Z season 9, but the 1st one ripped perfectly fine. I have also had this issue 2 years ago with season one and I could not get disc 4 to rip due to the same reasons. I am running makemkv 1.17.3 and I have uploaded a dump from season 6 back in January 2023.

I am only assuming I will have to play the waiting game to get an update; which is fine by me; unless there is another way of doing this.

Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BDDVDRW CH08LS10
Revision: 2.00
Serial number: H999BAB1316
Firmware date: 2009-10-26 12:34:56
Highest AACS version: 47

LibreDrive Information
Status: Possible, might be supported in future, but not likely soon
Drive platform: RS1013
Firmware version: 2.00-00

No disc inserted

Some of the errors:
Loaded content hash table, will verify integrity of M2TS files.
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?3VVdg3QnI9yd00...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01614D01BEE9AB00260AE280E0C99ECBF23 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07C3666C2F92FC8E125F5B89D30FAD6C338 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E822FE0CE96EC1B83B3212893AA5A53887 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C16A1294AB0C08886CF16CD8D82968E61C to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DCFA5B7127E35314F9AA7235BED2619EE9 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EF6ADC0FB0A2E940A5F4F5D2F6606D3946 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A6F0B60EC390F6C7342D7542E31DEA9046 to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B3859964C225D01A335C406FEE112F950C to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07B013ABEEBC38E64247232EB300DE84ADB to device 'SG:dev_21:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FE62044500F33BC75D614CD931AF0FD347 to device 'SG:dev_21:1'
Saved AACS dump file as /home/nobody/.MakeMKV/MKB_v47_Dragon_Ball_Z_Season_9_Disc_3_F884.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Krawk
Posts: 272
Joined: Thu Jul 02, 2015 12:10 am

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

Post by Krawk »

Send the dump file to support.
X09c_
Posts: 3
Joined: Mon May 29, 2023 5:40 pm

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

Post by X09c_ »

Is there a link to this "support" page. I have tried the online help and using the provided link in the error.
Krawk
Posts: 272
Joined: Thu Jul 02, 2015 12:10 am

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

Post by Krawk »

Send the file that it says it created (Saved AACS dump file as /home/nobody/.MakeMKV/MKB_v47_Dragon_Ball_Z_Season_9_Disc_3_F884.tgz) to either:

svq@makemkv.com
support@makemkv.com
X09c_
Posts: 3
Joined: Mon May 29, 2023 5:40 pm

Re: Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

Post by X09c_ »

Thanks all for the help on this. I will get right on it.
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