Katy Perry Prismatic World Tour rip error

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dajebe1970
Posts: 1
Joined: Mon Oct 17, 2022 3:13 pm

Katy Perry Prismatic World Tour rip error

Post by dajebe1970 »

I own Katy Perry's Prismatic World Tour Bluray but when I try to make a digital copy it only rips 1 hour of the concert (it is 1:56 hours long) and the log is as follows:
Note: The disc is new, it is clean, with no scratches and in a Sony Bluray player, it plays ok.

Code: Select all

MakeMKV v1.17.2 win(x64-release) started
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
File 00000.mpls was added as title #0
Title 00008.mpls is equal to title 00000.mpls and was skipped
File 00001.m2ts was added as title #1
File 00002.m2ts was added as title #2
File 00003.m2ts was added as title #3
Title #00004.m2ts has length of 18 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00014.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00010.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00011.m2ts has length of 42 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory C:/Video/Katy Perry - The Prismatic World Tour Live
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom0' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Failed to save title 0 to file C:/Video/Katy Perry - The Prismatic World Tour Live/Katy Perry - The Prismatic World Tour Live_t00.mkv
Encountered 17 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 1 failed
I hope you can help me with this.

Regards.
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Katy Perry Prismatic World Tour rip error

Post by Woodstock »

Code: Select all

Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '20044185600'
Are you sure the disk is clean? Your drive is having problems reading parts of it. And MakeMKV insists on being able to read without error. Did YOU clean it, or just assume that fresh-from-the-sealed-package is "clean"?
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
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