EVB335609 - Heart - Live At The Royal Albert Hall With The Royal Philharmonic Orchestra

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Rockl
Posts: 5
Joined: Sun Mar 07, 2021 2:18 pm

EVB335609 - Heart - Live At The Royal Albert Hall With The Royal Philharmonic Orchestra

Post by Rockl »

I've backed up around a hundred BluRay concert videos over the last couple years and never had a problem until now. This title "Heart - Live At The Royal Albert Hall With The Royal Philharmonic Orchestra" / EVB335609 reports a disk read error as shown below. I purchased the disk from Amazon so returned the first one thinking it was a bad disk, but now the replacement disk is having the same problem.

The drive is a HL-DT-ST BD-RE BU40N according to device manager. I tried downgrading the firmware as well with no change.

MakeMKV v1.16.1 win(x64-release) started
Saved FW dump file as C:\Users\Rockl/.MakeMKV/dump_FW_11DDC417A4D1532393CE.tgz
Please send the file "C:\Users\Rockl/.MakeMKV/dump_FW_11DDC417A4D1532393CE.tgz" to support@makemkv.com
Backing up disc into folder "M:/Blu-Ray Music Videos/backup/EVB335609"
Loaded content hash table, will verify integrity of M2TS files.
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '1009250304'
Failed to save title /BDMV/STREAM/00000.m2ts to file M:/Blu-Ray Music Videos/backup/EVB335609/BDMV/STREAM/00000.m2ts
Encountered 6 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
Backup done but 1 files failed hash check

Anyone else having the same issue?
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