www.makemkv.com

Hi All
I am a complete novice at ripping DVDs/Blu Rays but have been getting on OK. I have had error messages before but have usually been able to sort it with the help of this forum, but this time I am stuck!

Today I have tried with a newly purchased blu ray - Frozen 2 and get this error message. As I have no idea how to get round this, would anyone be able to give me a step by step guide of how to rip?

This is just a snap shot...

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0619EC3BEBEA18A3AC1FA7A5FD501FC6A1B to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FF89B30F05FD5AE61C771C17194A1A5A01 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..078D4E66061382698E3E068EB1DA91E8A68 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09846C871442AA32E27449E4E23AE99053C to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'

I am using a relatively old blu ray player but don't know the make etc.
Thanks for your help!

Usual problem is a dirty disk. Have you read through If you're experiencing rip errors, please read here first! yet?

The best is always to provide a complete debug log. How to do this, see my signature.

I followed the dns server and deleting cache but no joy...

I did a debug log and this is what it says...

This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?BwcHBwfp9+TinZ...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D7A9E92FBE18A883062C7CD345E1565533 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0210B83BFAB4DA69E9560ED0C3E81BB30E8 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DC45015E5E449CC9081A26DED5321322F8 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..072CFB98FCF9B9CC2C20232DF53AE9395DC to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00D80CA9949B14B76F7290BEF97ECA2F9DE to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0683826DE978FB4D767F832A358DB704FC9 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0622FC60E0D0B94D512D4DF4AF7266EEF52 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..024F8AC29B1A2C0C851A0C32549B0B6E863 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..073F74E20E0095C46F329CFABA5742FB132 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0AB22A8797ABCB13731D9D2C0F3E78F89CD to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05A67C88ED918E537A500F7E09814A986BE to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02F2AAED946CB23610990E90E0899706B2A to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..042B822E3C8D1D5EFE7E3536DFB168CCC6A to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00A03800F643044CA51F96BFAB347340A36 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0599EFAF2380D77F3F04FF57BE1D6569FB4 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07D1208CA6D8A3B55787A9C680E7C5F0F55 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..006489DEE67FE3DE06ECA89F0E7AE5516D3 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F398441F212B98FAF29EBD73282041B7EF to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DA8CB5E6706705E26F6950779D4CCCA6DD to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E4E9738E3C5AB28DDB8AC7BBD2E259B015 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00C7220599361ED07C95EC7BC23C0D5F7C3 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C89719F1DF2200414B3FD215CA1C5BB74F to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06A47A44877EB2F323D4134D908A29986AF to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..013D2D7F5DE695DE267B6A202FF1ACC8375 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04E8A85155480E7702594B61DF5735FBEA6 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..072016736DFC10B0F4A35DE9B5C93DEA73F to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0AA178D2D70C66BD334FBC3A59D46D7BB04 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 1 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B8EEE01F1955E7095218FCEE244FA8C79F to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 2 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01518B1A08B07660706BC2710C4B78656B0 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 3 at vhRX_i7,Zplvc.+JE):121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E96DB5CAF26E86266DFB0AFCB45794693C to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at _NfEgh|H[*><D]7mD:213130766
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'IoKit:IOBDServices:bc43ea4b43ea6837:TSSTcorp BDDVDW SE-506AB TS01'
DEBUG: Code 0 at vhRX_i7,Zplvc.+JE):29396345
DEBUG: Code 4 at vhRX_i7,Zplvc.+JE):121262647
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as /Users/tvmac/Library/MakeMKV/MKB_v68_Frozen_II.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at SUoo^4WC#Pp+~O2V:121264257
DEBUG: Code 0 at SUoo^4WC#Pp+~O2V:121265890
Failed to open disc

Woodstock wrote: ↑

Tue Apr 21, 2020 12:24 pm

Usual problem is a dirty disk. Have you read through If you're experiencing rip errors, please read here first! yet?

Yes - Tried going through this before I posted one of the big issues is that I am not really techy and so i'm probably doing something not right.
But have cleaned the disc and followed the steps of using a opendns but still no joy. I don't know if it could be my blu ray disc player? It's about 3 years old and is a Samsung Portable bd writer model SE 506 (though on the bottom it say October 2012). Sorry for being so rubbish - hate not knowing what else to try!!

Remember having this before with another kids blu ray (Paddington 2) so it does seem to be the newer films - and the dns process worked that time...

Chickyegg23 wrote: ↑

Tue Apr 21, 2020 7:06 pm

I did a debug log and this is what it says...

The provided debug log is not the complete log! The MakeMKV Version and drive infos are missing.

This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?BwcHBwfp9+TinZ...

And this is your problem.

Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as /Users/tvmac/Library/MakeMKV/MKB_v68_Frozen_II.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

The AACS Version 68 (see the dump file name) is supported by MakeMKV. So the question is, what Version are you using (missing in Debug log). If your Version is 15.1, have you tried other very new Blu-rays which maybe have revoked the drive itself by using a higher AACS version than 70? This kind of AACS protection can only be decrypted if you are using LibeDrive support for your drive.

Look like your trying to rip a UHD disc with an unflashed drive to me