www.makemkv.com

Just got this blu ray tried to process it today and it fails to open with bd+ failure. Must be a specific SVQ to this disc as the log said that the generic SVQ failed to open the disc.
I also emailed the SVQ dump to you guys that was generated from this disc.


Here is the dump:
MakeMKV v1.6.2 darwin(x86-release) started
Using direct disc access mode
Loaded 47 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00001.svq
Failed to process BD+ code using generic SVQ from builtin/00001.svq
Processing BD+ code using generic SVQ from allcombo.svq
Failed to process BD+ code using generic SVQ from allcombo.svq
Saved BD+ dump file as /Applications/SQV Files/BD+ Dump/dump_The_Sound_of_Music_2964E0251A499F31.tgz
Failed to process BD+ code, please check http://www.makemkv.com/svq/ for updated program and SVQ files
Failed to open disc

yes I have the latest SVQ it still fails.
According to the http://www.makemkv.com/svq/ page it states:

Starting from version 1.5.8 MakeMKV downloads all required SVQ files automatically - all discs that require disc-specific SVQ should work without any additional steps. Please see our forum for more details.

I Just updated to version 1.6.2

If you continue to follow the links, you'll see the following:

update:
We're getting a high volume of dumps for supported discs; all indicating that SVQ auto-download failed. The cause is yet unknown. If any BD+ disc fails for you, please download the latest SVQ manually from http://www.makemkv.com/svq/dsall.svq?2 - your disc is probably already there.

It is included in latest SVQ.

Sorry my bad didnt see the forum link but that was exactly it, I just updated to the latest mkv and the bd + files failed to update. I downloaded the one you linked there and the disc opened with no problems at all. Thanks again for the quick responce.