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Toy Story 4

https://forum.makemkv.com/forum/viewtopic.php?f=8&t=20636

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Toy Story 4

Posted: Sat Oct 12, 2019 12:51 am
by reol09
Hey guys! Anyone else getting errors with the Redbox copy of Toy Story 4? I get these after about 50 mins into the capture (attached). I tried the 800mpls file. Maybe I need to try the other 2?
Screen Shot 2019-10-11 at 8.49.17 PM.png
Screen Shot 2019-10-11 at 8.49.17 PM.png (38.15 KiB) Viewed 17410 times

Re: Toy Story 4

Posted: Sat Oct 12, 2019 1:21 am
by Woodstock
If 800 is failing, the other two (which share the same scenes) will fail as well.

Clean the disk and try again.

Re: Toy Story 4

Posted: Sat Oct 12, 2019 1:52 am
by outdoorguy568
Have the same errors... yes the disk is very clean.

Re: Toy Story 4

Posted: Sat Oct 12, 2019 1:59 am
by reol09
801mpls worked!

Re: Toy Story 4

Posted: Sat Oct 12, 2019 3:56 am
by outdoorguy568
Below is my error for 801mpls (disk was cleaned).

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29395011
DEBUG: Code 0 at e(NLyy9bv[MFP^8EACAz:29394068
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29394459
DEBUG: Code 417888 at F5MBHo|.V1G^R4M/:oA1:29393286
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 0 to file J:/Video/Toy Story 4/Toy Story 4_t00.mkv
Encountered 11 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 1 failed

Re: Toy Story 4

Posted: Sat Oct 12, 2019 1:17 pm
by Woodstock
outdoorguy568 wrote: ↑
Sat Oct 12, 2019 3:56 am
 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
The disk has an unreadable sector, and your drive tried REALLY hard to read it, to the point that the operating system thought it was off-line. This assumes we're not talking about a USB-powered drive here.

The majority of the movie is shared between 800, 801 and 802 (only the titles/credits vary), so an error at this point will make all three unreadable. If cleaning didn't fix it, replacement is the best course of action.

Re: Toy Story 4

Posted: Sat Oct 12, 2019 1:50 pm
by outdoorguy568
Woodstock wrote: ↑
Sat Oct 12, 2019 1:17 pm
outdoorguy568 wrote: ↑
Sat Oct 12, 2019 3:56 am
 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
The disk has an unreadable sector, and your drive tried REALLY hard to read it, to the point that the operating system thought it was off-line. This assumes we're not talking about a USB-powered drive here.

The majority of the movie is shared between 800, 801 and 802 (only the titles/credits vary), so an error at this point will make all three unreadable. If cleaning didn't fix it, replacement is the best course of action.
Ok... Thanks!

Re: Toy Story 4

Posted: Sun Oct 13, 2019 1:08 pm
by eddie812
I am having the same identical issue when ripping a Redbox Toy Story 4 Blu Ray.
I was able to play all of the content on my home entertainment system without any issue. But, ripping produced the sample of errors below. The disc is clean and pristine visually.
I suspect that there is another issue.

Saving 6 titles into directory C:/Users/EAC/Videos/MakeMKV/Toy Story 4
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '651264'
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '651264'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '657408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '657408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '657408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '657408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01110.m2ts' at offset '657408'
Failed to save title 0 to file C:/Users/EAC/Videos/MakeMKV/Toy Story 4/Toy Story 4_t00.mkv

Re: Toy Story 4

Posted: Sun Oct 13, 2019 1:18 pm
by ImCoKeMaN
I had the same issue with a copy from Best Buy, after cleaning it I could still see some lines that looked to be a little less than an inch and curved with the data in 2 places. A replacement disc did not show the issues and worked well.

Re: Toy Story 4

Posted: Fri Oct 18, 2019 1:44 am
by outdoorguy568
outdoorguy568 wrote: ↑
Sat Oct 12, 2019 3:56 am
 Below is my error for 801mpls (disk was cleaned).

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom4' at offset '855834624'
DEBUG: Code 3221225628 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 100864261 at g'<ir35}Z'um0K}*\j:29394758
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/01193.m2ts' at offset '855834624'
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29395011
DEBUG: Code 0 at e(NLyy9bv[MFP^8EACAz:29394068
DEBUG: Code 0 at F5MBHo|.V1G^R4M/:oA1:29394459
DEBUG: Code 417888 at F5MBHo|.V1G^R4M/:oA1:29393286
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
DEBUG: Code 0 at l`MVgVM,Z?vNa[kgZq@j1:213136608
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 0 to file J:/Video/Toy Story 4/Toy Story 4_t00.mkv
Encountered 11 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 1 failed
UPDATE... I exchanged my brand-new disk from another one and no more errors now!
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