Doctor Who - The Collection Rip Error

[Dopefish]

Just got this in from the UK (as it's not out in the States till September).

Anyway, so far it's going fine, but one track refuses to rip. It crashes MakeMKV every time I try and rip it.

The title information has this. I'm guessing the segment count being 46 is the issue? Honestly don't know. Any suggestions on how to get around this? Everything else on the disc goes fine..

Title information
Name: Doctor Who S10 - Disc 2 - Carnival Of Monsters (English)
Source file name: 00094.mpls
Duration: 0:04:36
Chapters count: 46
Size: 69.8 MB
Segment count: 46
Segment map: 61,62,63,64,65,66,72,73,74,75,76,77,78,83,84,85,86,87,88,89,90,91,95,97,98,99,100,101,102,111,104,105,109,110,112,113,114,115,125,126,116,117,118,119,120,121
File name: Doctor Who S10 - Disc 2 - Carnival Of Monsters_t08.mkv

The specific error is: "Fatal error occurred, program will now quit".

... and it comes up when it is analyzing seamless segments.

This is macOS, btw.

[Dopefish]

Well, nobody replied, so either nobody knows, cares, or I'm just alone.

Seriously, though. All the subsequent Doctor who releases have a thing like this, with a lot of segments, and it crashes MakeMKV if I try to rip it. See attached, the most recent release has one too - but there's numerous ones like this.

https://imgur.com/uQqePAR

[Woodstock]

Large numbers of segments should not be an issue - I've ripped disks with over 350 for a single file.

So the question is, why this file, which would appear to be part of the Extras?

Does it rip others on the disk?

[preserve]

Well, nobody replied ... The specific error is: "Fatal error occurred, program will now quit".

This is a slower paced forum and most of the support comes from fellow users.

Which version of MakeMKV are you using? If you're using the newest version 1.15.2, try using an earlier version. The new version is known to have problems that result in crashes like this under various scenarios.

http://makemkv.com/download/old/

You can also submit a dump of the crash so that it can be investigated further, by following the instructions here: http://www.makemkv.com/onlinehelp/dump.html

[morbius]

I have the UK edition of this release and for me 1.15.2 under Win 10 also fails on this title, but 1.14.5 (oldest version I have locally) does not.

1.14.5 gave me an output file with a nominal duration of just 10 seconds, and the content was a rapid-fire flash through of various menu screens.

1.15.2 simply puts up the message "Failed to save title...."

I'll see if I can upload a dump file.

[Dopefish]

Just got this in from the UK (as it's not out in the States till September).

Anyway, so far it's going fine, but one track refuses to rip. It crashes MakeMKV every time I try and rip it.

The title information has this. I'm guessing the segment count being 46 is the issue? Honestly don't know. Any suggestions on how to get around this? Everything else on the disc goes fine..

Title information
Name: Doctor Who S10 - Disc 2 - Carnival Of Monsters (English)
Source file name: 00094.mpls
Duration: 0:04:36
Chapters count: 46
Size: 69.8 MB
Segment count: 46
Segment map: 61,62,63,64,65,66,72,73,74,75,76,77,78,83,84,85,86,87,88,89,90,91,95,97,98,99,100,101,102,111,104,105,109,110,112,113,114,115,125,126,116,117,118,119,120,121
File name: Doctor Who S10 - Disc 2 - Carnival Of Monsters_t08.mkv

The specific error is: "Fatal error occurred, program will now quit".

... and it comes up when it is analyzing seamless segments.

This is macOS, btw.

This is still a thing six years later. All subsequent releases in the "Doctor Who The Collection" Blu-Ray range do this. There's one track with a ton of chapters, that if I try having MakeMKV process it, it crashes the program. This is with all subsequent versions of macOS as well as subsequent versions of MakeMKV as well. I'm paid now, I wasn't then when I originally posted this.

I've just learned to skip it, but I wonder what's in there that's tanking the software. Ran into it again today with the newest set (Season 7) that just came out this week.

I'm able to rip all the other tracks on the disc - every single one of them. Just this one that's a problem. There's one on every single disc.

[bmillham]

I haven't noticed this and I have all the BD releases, but mine are the US version.

Have you used a player to watch the disc to see what is in that track? It seems like an odd track with 46 segments on a 4:36 track.

[dcoke22]

I'm not certain, but I think this is in reference to discs of the original Doctor Who, not the 2000s reboot.

DVDCompare.net (https://dvdcompare.net/comparisons/film.php?fid=51024) for disc 2, season 10, doesn't list anything that's a 4:36 track. However, there's the Carnival of Monsters Photo Gallery (4:12). If they setup each photo as its own segment, I could see a 4-ish minute thing with 46 segments.

[bmillham]

I'm not certain, but I think this is in reference to discs of the original Doctor Who, not the 2000s reboot.

DVDCompare.net (https://dvdcompare.net/comparisons/film.php?fid=51024) for disc 2, season 10, doesn't list anything that's a 4:36 track. However, there's the Carnival of Monsters Photo Gallery (4:12). If they setup each photo as its own segment, I could see a 4-ish minute thing with 46 segments.

I just checked my rip and the photo gallery is 4:12. And it makes sense that each photo would be a segment.
I unfortunately don't have the disc handy right how to check what the 4:36 track is. I'll have to try and find it so I can check.

Or, if anyone who has had this problem with the McCoy Season Two collection has seen the same thing I have that set handy as I'm still in the process of ripping it. If you see the problem let me know so I can see if I can rip it on linux with the US release.

[Dopefish]

I haven't noticed this and I have all the BD releases, but mine are the US version.

I'm not certain, but I think this is in reference to discs of the original Doctor Who, not the 2000s reboot.

This is correct. These are the blu-ray series of the classic run. They're named "Doctor Who - The Collection Season xx" (hence the title of the thread). Here is a link to the most recent one. The versions I have are imported from the UK. There is a US domestic variant of these sets, but that's not what I'm referring to here.

DVDCompare.net (https://dvdcompare.net/comparisons/film.php?fid=51024) for disc 2, season 10, doesn't list anything that's a 4:36 track. However, there's the Carnival of Monsters Photo Gallery (4:12). If they setup each photo as its own segment, I could see a 4-ish minute thing with 46 segments.

I just checked my rip and the photo gallery is 4:12. And it makes sense that each photo would be a segment.
I unfortunately don't have the disc handy right how to check what the 4:36 track is. I'll have to try and find it so I can check.

I have reason to believe it's got something to do with the audio navigation on the disc - it's definitely *NOT* the Photo gallery, because the photo gallery on these releases is a video segment with a bunch of stills while music plays. It's not a thing where you manually choose to go to the next photo.

When I get one of these releases, I just rip everything and then rename as needed once I play it and see what happens. It's just this one track - there's one on every disc - is unrippable as it crashes MakeMKV. It has for years, and on multiple versions of the software I've tried. I've just learned to skip it.

I have confirmed with the booklet inside the packages that I'm getting 100% of the content, so whatever this track is isn't something that's content listed on the paperwork in the set. If it is connected to what they refer to as "audio navigation" it would make sense. But still it shouldn't crash MakeMKV.

[DrWhoFanJ]

That file is the menu screens. They've never cooperated with MakeMKV because their entire functionality would break if presented as their own file.

Audio navigation is something else entirely. That's all the (usually 50 or so) files that are only a few seconds each towards the end of each disc.

[Dopefish]

That file is the menu screens. They've never cooperated with MakeMKV because their entire functionality would break if presented as their own file.

Audio navigation is something else entirely. That's all the (usually 50 or so) files that are only a few seconds each towards the end of each disc.

But it still shouldn't outright crash MakeMKV, should it? As I've established earlier I've learned to skip them over the 14 or so sets that have come out, but.. Even if I did rip it, it shouldn't take down the program?

[DrWhoFanJ]

I wouldn’t know. All I do know is that it does it with mine as well. It’s probably an issue along the lines of how the actual menu itself is usually a six-hour-long loop) as shown when playing it on VLC), but the disc reports the length based on the length of a single iteration with chapters for each sub-menu (the more general name is a "buffer overflow"; the system sets aside a certain amount of space for that file only to find that it’s having to write way beyond that space and over other things to which it is not allowed access).

EtA: And we’ve had 17 sets by this point, not just 14.

[Dopefish]

EtA: And we’ve had 17 sets by this point, not just 14.

Sent that message without bothering to count - I knew it was around there somewhere. It's before 7AM here and no coffee.

I have bought them all.