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Hi everyone

I ripped the blu-ray of Bolt, (Disney title) which had two copies of the main feature on the disk and tried encoding them in Handbrake 4 different times under the current release of Hand Brake 0.9.4 as well as several nightly builds including build 3525 with the same result, it crashed Handbrake, at the same point, (close to the end of the encode.)

This happened on both extracted main features that were on the blu-ray disk, which MKV had extract from the disk.

The Blu-ray disk is free from scratches and fingerprints/smudges, perfect optical surface and rips without reporting any errors, when MKV is finished with it.

Anyone else have this issue with Bolt?

I didn't try playing the problem Bolt files in VLC, and there gone now anyway, sorry!

Just did a new rip of source files of Bolt, but this time ripped the entire disk, (everything) and Hand Brake finished the encode OK!

It seems that Disney is putting multiple copies of the movie on there Blu-ray's and I noticed that there was a sync error in the Hand Brake log, (over and over) followed by a cancellation of the job. I then did a full copy of the disk, (not just one of the main titles) and Hand Brake was able to finish the encode with no errors, the sync issue went away.

I have a second Blu-ray, (from Disney, Monsters Inc.) that exhibits the same issue as "Bolt" and am now ripping the entire disk to test my theory. This may be the work around for these kinds of disk from Disney.

(edited)
Just finished encoding "Monsters Inc." this work around worked. You have to rip the whole disk, then the source file will encode. So far, only the Disney movies have this quirk! My MKV preferences are set to english only, so only the english subtitles are checked when MKV scans the disk, all others are off.

Here's an abbreviated version of the log, (from Bolt, the first encode) just so you can see how Hand Brake was looking at the file. As you can see, it's full of errors:

libbluray/bdnav/index_parse.c:157: indx_parse(): error opening /Volumes/Blu-ray MKV's/title04.mkv/BDMV/index.bdmv
libbluray/bluray.c:960: nav_get_title_list(/Volumes/Blu-ray MKV's/title04.mkv) failed (0x101876c00)
[20:35:02] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 4.1.3
libdvdread: Using libdvdcss version 1.2.10 for DVD access
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdnav:DVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[20:35:02] dvd: not a dvd - trying as a stream/file instead
Input #0, matroska,webm, from '/Volumes/Blu-ray MKV's/title04.mkv':
Duration: 01:32:15.83, start: 0.000000, bitrate: N/A
Chapter #0.0: start 0.000000, end 93.092978
Metadata:
title : Chapter 00
Chapter #0.1: start 93.092978, end 187.604044
Metadata:
title : Chapter 01
Chapter #0.2: start 187.604044, end 291.124133
Metadata:
title : Chapter 02
Chapter #0.3: start 291.124133, end 436.936444
Metadata:
title : Chapter 03
Chapter #0.4: start 436.936444, end 551.509200
Metadata:
title : Chapter 04
Chapter #0.5: start 551.509200, end 643.601178
Metadata:
title : Chapter 05
Chapter #0.6: start 643.601178, end 713.796311
Metadata:
title : Chapter 06
Chapter #0.7: start 713.796311, end 1045.794600
Metadata:
title : Chapter 07
Chapter #0.8: start 1045.794600, end 1206.079689
Metadata:
title : Chapter 08
Chapter #0.9: start 1206.079689, end 1323.780578
Metadata:
title : Chapter 09
Chapter #0.10: start 1323.780578, end 1548.421667
Metadata:
title : Chapter 10
Chapter #0.11: start 1548.421667, end 1714.963022
Metadata:
title : Chapter 11
Chapter #0.12: start 1714.963022, end 1866.489378
Metadata:
title : Chapter 12
Chapter #0.13: start 1866.489378, end 2089.962600
Metadata:
title : Chapter 13
Chapter #0.14: start 2089.962600, end 2215.629800
Metadata:
title : Chapter 14
Chapter #0.15: start 2215.629800, end 2330.286022
Metadata:
title : Chapter 15
Chapter #0.16: start 2330.286022, end 2427.883489
Metadata:
title : Chapter 16
Chapter #0.17: start 2427.883489, end 2614.278022
Metadata:
title : Chapter 17
Chapter #0.18: start 2614.278022, end 2729.726667
Metadata:
title : Chapter 18
Chapter #0.19: start 2729.726667, end 2887.425889
Metadata:
title : Chapter 19
Chapter #0.20: start 2887.425889, end 3037.158800
Metadata:
title : Chapter 20
Chapter #0.21: start 3037.158800, end 3281.277667
Metadata:
title : Chapter 21
Chapter #0.22: start 3281.277667, end 3449.445667
Metadata:
title : Chapter 22
Chapter #0.23: start 3449.445667, end 3822.026222
Metadata:
title : Chapter 23
Chapter #0.24: start 3822.026222, end 3985.022378
Metadata:
title : Chapter 24
Chapter #0.25: start 3985.022378, end 4046.375333
Metadata:
title : Chapter 25
Chapter #0.26: start 4046.375333, end 4432.135711
Metadata:
title : Chapter 26
Chapter #0.27: start 4432.135711, end 4669.581267
Metadata:
title : Chapter 27
Chapter #0.28: start 4669.581267, end 4884.921378
Metadata:
title : Chapter 28
Chapter #0.29: start 4884.921378, end 5047.959222
Metadata:
title : Chapter 29
Chapter #0.30: start 5047.959222, end 5106.225756
Metadata:
title : Chapter 30
Chapter #0.31: start 5106.225756, end 5535.831000
Metadata:
title : Chapter 31
Stream #0.0(eng): Video: h264, yuv420p, 1920x1080 [PAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(eng): Audio: dca, 48000 Hz, 6 channels, s16
Metadata:
title : Losless
Stream #0.2(eng): Audio: dca, 48000 Hz, 6 channels, s16
Metadata:
title : 3/2+1
Stream #0.3(eng): Subtitle: pgssub
Stream #0.4(eng): Subtitle: pgssub
[20:35:03] Channels reported by ffmpeg (6) != computed layout channels (2).
[20:35:03] Channels reported by ffmpeg (6) != computed layout channels (2).
[20:35:03] add_ffmpeg_subtitle: unknown subtitle stream type: 0x17006
[20:35:03] add_ffmpeg_subtitle: unknown subtitle stream type: 0x17006
[20:35:03] scan: decoding previews for title 1
[20:35:03] scan: audio 0x1: DCA, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[20:35:03] scan: audio 0x2: DCA, rate=48000Hz, bitrate=1536000 English (DTS) (5.1 ch)
[20:35:05] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 22/22/0/0, aspect 16:9, PAR 1:1
[20:35:05] scan: title (0) job->width:1920, job->height:1040
[20:35:05] libhb: scan thread found 1 valid title(s)
[20:35:05] macgui: ScanDone state received from fQueueEncodeLibhb
[20:35:05] macgui: Preset: MKV HD to 1280x720 RF20 60%
[20:35:05] macgui: processNewQueueEncode number of passes expected is: 1
[20:35:05] macgui: Start / Stop set to chapters
[20:35:05] macgui: prepareJob exiting
[20:35:05] 1 job(s) to process
[20:35:05] starting job
[20:35:05] sync: expecting 132751 video frames
[20:35:05] job configuration:
[20:35:05] * source
[20:35:05] + /Volumes/Blu-ray MKV's/title04.mkv
[20:35:05] + title 1, chapter(s) 1 to 32
[20:35:05] + container: matroska,webm
[20:35:05] * destination
[20:35:05] + /Volumes/Movies/title04.m4v
[20:35:05] + container: MPEG-4 (.mp4 and .m4v)
[20:35:05] + 64-bit formatting
[20:35:05] + chapter markers
[20:35:05] * video track
[20:35:05] + decoder: h264
[20:35:05] + frame rate: same as source (around 23.976 fps)
[20:35:05] + dimensions: 1920 * 1080 -> 1280 * 720, crop 0/0/0/0
[20:35:05] + filters
[20:35:05] + Detelecine (pullup) (default settings)
[20:35:05] + Decomb (default settings)
[20:35:05] + encoder: x264
[20:35:05] + options: cabac=0:ref=2:me=umh:b-adapt=2:weightb=0:trellis=0:weightp=0
[20:35:05] + quality: 20.00 (RF)
[20:35:05] * audio track 0
[20:35:05] + decoder: English (DTS) (5.1 ch) (track 1, id 1)
[20:35:05] + bitrate: 1536 kbps, samplerate: 48000 Hz
[20:35:05] + mixdown: Dolby Pro Logic II
[20:35:05] + encoder: ca_aac
[20:35:05] + bitrate: 128 kbps, samplerate: 48000 Hz
[20:35:05] yadif thread started for segment 0
[20:35:05] yadif thread started for segment 2
[20:35:05] decomb thread started for segment 0
[20:35:05] encx264: min-keyint: 24, keyint: 240
[20:35:05] decomb thread started for segment 2
[20:35:05] encx264: Encoding at constant RF 20.000000
[20:35:05] decomb thread started for segment 3
[20:35:05] yadif thread started for segment 1
[20:35:05] yadif thread started for segment 3
[20:35:05] decomb thread started for segment 1
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 Cache64
x264 [info]: profile High, level 3.1
[20:35:06] reader: first SCR 0 id 1 DTS 0
Stream with high frequencies VQ coding
[20:35:06] dca_syncinfo failed
[20:35:06] dca_syncinfo ok
[20:35:06] dca_syncinfo failed
[20:35:06] dca_syncinfo ok
[20:35:06] dca_syncinfo failed
[20:35:06] dca_syncinfo ok ......

[20:35:09] dca_syncinfo ok
[20:35:09] dca_syncinfo failed
[20:35:09] dca_syncinfo ok
[20:35:09] dca_syncinfo failed
[20:35:09] dca_syncinfo ok
[20:35:09] dca_syncinfo failed
[20:35:10] macgui: cancelling current job and stopping the queue
[20:35:10] work: average encoding speed for job is 0.000000 fps
[20:35:10] reader: done. 1 scr changes
[20:35:10] sync: got 63 frames, 132751 expected
[20:35:10] h264-decoder done: 75 frames, 0 decoder errors, 0 drops
[20:35:10] render: lost time: 0 (0 frames)
[20:35:10] render: gained time: 0 (0 frames) (0 not accounted for)
[20:35:10] mux: track 0, 0 frames, 0 bytes, 0.00 kbps, fifo 8
[20:35:10] mux: track 1, 0 frames, 0 bytes, 0.00 kbps, fifo 256
[20:35:10] decomb: deinterlaced 0 | blended 0 | unfiltered 46 | total 46
[20:35:10] libhb: work result = 0

I didn't try playing the problem Bolt files in VLC, and there gone now anyway, sorry!

Again, it seems that your problem lies with Handbrake - and you should contact the authors/publishers and/or forum of Handbrake...

I get what your saying, I'm putting this here, for those that have issues with this disk as well.

I did find one very interesting thing though with the MKV extracted file though. When I extract just one of the main features on a disney disk, the file size for "Monsters Inc." was 20.74GB, but when I extracted the entire Blu-ray, (all content) the file size for the same file was 17.71GB, (this is the one that works in handbrake.)

Both file sizes playback in VLC just fine, but the larger file size will not encode in handbrake. Thought this may be a problem with MKV's extraction process.

Just tried ripping this movie. Made many un-correctable errors in the parsing, then crashed the whole thing.