www.makemkv.com

Hi All,

I was wondering if anyone had some suggestions form me on this problem. I get the same problem on every Blue-Ray disc I try.
Running Win10X64. It has never worked.

I tried running MKV with admin rights.
Tried running on a VM, Win7 and win8
tried some OLD blue rays as well as new ones.

Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0B5EC28CB4C35CBF98D6A5C1E05E30944B8 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..072FA14A18BB998EB1294D3BFCCC92F44A1 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0E3BEEF1EE19EBF7ED306B246056837A693 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..08B19F7DC9ECA77BE10353FDEC0019CB631 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..047C28099077DD2EDF1E7A087153A906319 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..038A5187562B23856C55FE0848D14A4EB63 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0B97A9875EF16958C9B65B1EB5121C2039D to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06F07D6BD6838A12CE73BE5864C10BE93EF to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0FC5214BF340789B89D9AEC06EE6F361B64 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..009B0F44881C1FABCBE7786134A3044F956 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..017FE7FA9598853B7B896C41DC417235C29 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..07340AC15450725FF4CCDD681FB12381281 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06BDB91D1AC99B61094B2A8638C963B955A to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06A2548E2965AFB43B4D879356B226C7A99 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0BACB6C0C0ACB275B12763A3208A8C4226E to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..067440C845F934C4EDF539DE08628CFAAA8 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..08586532659E0C24EFC0CDD1A5BC0346AD6 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0C72C0F7057ED46126D9F38AB1644FC6610 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0EC17D81A4CDAC7452B59AF8315BF9A73E9 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..03041111FE7D0BCC5A88F7AB7FB18F54FE7 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0E69D86911F6F78490BCFBF1E8E6D7D83BC to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..04A18CE6D37D4A48493FC85280532D0834A to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0D0E5464D1323E00D33E9FE7D63901FF45F to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..08974165CFB14C72C3413D03870E65ABA40 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..060C848A46DA1054DD4FE78A2DB6FA7D3A5 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..043618C50BC2BDCD98B2792D20B219E1420 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..035E4E5FE9F6E97CA745702E946B7141405 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 1 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..0D83747A98A08E14989D5506AE5E11B303E to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 2 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..03B21ECC77FAB78F1BB94E646FB097A30F7 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 3 at oFT9!yzglp,[!_W~/r:121262647
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200744100720..06F26EB7DBCEE5CCD2273DC444E5C244F2E to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at D6StyZY1` zV9Zgfx:213130766
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29395195
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002440 to device 'SPTI:\Device\CdRom0'
DEBUG: Code 0 at oFT9!yzglp,[!_W~/r:29396345
DEBUG: Code 4 at oFT9!yzglp,[!_W~/r:121262647
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as C:\Users\Master/.MakeMKV/MKB_v42_The_Hobbit_An_Unexpected_Journey_Extended.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at qLJ{l~SI,56Xqt>=:29396046
DEBUG: Code 0 at qLJ{l~SI,56Xqt>=:213134009
Failed to open disc

Does it work with ANY BD? Does it work with DVDs?

What version of MakeMKV are you running (that was chopped off in your log)? AACS v42 has been "solved" for several years.

Hi, thanks for the reply

I have not been able to get ANY BD to work

DVD's work just fine

1.10.8 is the version i'm running.

It sounds like your drive has been exposed to a disk with a higher version of AACS than MakeMKV can handle, and has locked out BD functionality. Unfortunately, Hobbit isn't the one (it's v42).

Have you tried playing any particularly new disk in that drive? You don't even have to try ripping it - if the AACS has MakeMKV's key in its revocation list, the drive will refuse to accept it for ANY BD access.

MakeMKV 1.10.8 can handle AACS through v63, I believe (it's on the download page). If there is a newer version "in the wild", Mike will need information on it to fix things. What's the newest releases you have?

to my knowledge, the Hobbit is the newest one I have put in my computer. I don't normally get BD. Just starting to get a few.

nothing i can do from my side to try to resolve the issue?

I'm not sure, really.

Do you have any software in the machine that lets you PLAY BD movies on the computer? Some times, such software uses a "driver" that can interfere with other programs accessing the drive.

I'd suggest contacting Mike (the author) via email at support@makemkv.com and including the AACS dump file that was generated and saved as C:\Users\Master/.MakeMKV/MKB_v42_The_Hobbit_An_Unexpected_Journey_Extended.tgz . If you have other dump files in that directory from attempting to read other BDs, he might ask for those, too.