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Celine Dion- A New Day
Posted: Tue Jul 20, 2010 7:17 pm
by kenliles
Disk 1 produces audio only - no video in MKV main title file
Disk 2 is OK
using MKV for Mac
ken
Re: Celine Dion- A New Day
Posted: Wed Jul 21, 2010 8:40 am
by mike admin
Please provide debug log per instructions at
http://www.makemkv.com/faq/item/8/catid/6
Re: Celine Dion- A New Day
Posted: Wed Jul 21, 2010 5:40 pm
by kenliles
Done - sent to support e-mail;
thanks Mike
Re: Celine Dion- A New Day
Posted: Thu Jul 22, 2010 6:25 am
by mike admin
Your log shows no errors so your MKV file does have video, but you're unable to play it. Most likely it's VC-1 video and its playback on Mac is tricky. Please download and run mediainfo on the MKV file to confirm it's VC-1. It it is please see Mac sub-forum for tips.
Re: Celine Dion- A New Day
Posted: Thu Jul 22, 2010 5:42 pm
by kenliles
just verified...Yes it is in fact VC-1
I'll look for mac solutions
thanks very much
ken