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I read the sticky, but the error I received is different than the 6 posted in the OP in that topic. I've tried increasing the read retry count to more than 25, but that hasn't worked.

Here's the error I received:

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06C522002901B90C323CD57187F3456640E to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..025A923EECAF461D5B59404DA3A5B1D4D21 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01A943DFD716F822DE9453213B9EAF98E30 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C194D7BEE19CFEA8334B6BD9092948379A to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FE8698D3068D0D2D357162BB918FD305A8 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0633046C323BD6F66D8B75B44D2AB4D15E4 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v63 , MKB saved as C:/Users/Joshua/AppData/Local/Apps/MKB_v63_Shin_Godzilla.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

Were there errors during the loading of the disk?

The errors you are receiving are consistent with three possibilities.

The easiest to deal with is, Is MakeMKV running with administrator privileges? Without that, the key exchange will fail, because the operating system will prevent it.

The second one is that this is a new version of AACS that MakeMKV cannot deal with yet:

Highest AACS version is v63 , MKB saved as C:/Users/Joshua/AppData/Local/Apps/MKB_v63_Shin_Godzilla.tgz

I will state, though, that AACS v63 did not seem to confuse MakeMKV 1.10.6 when I ripped a pair of disks with it 5 weeks ago, and 1.10.6 was specifically released with AACS v63 support. But you can send the file listed above to support@makemkv.com for analysis, just in case.

The other is damage or contamination in the central directory area of the disk, where the information needed to do the key exchange is stored. If MakeMKV has trouble accessing this area, the key exchange will fail.

Woodstock wrote:Were there errors during the loading of the disk?

The errors you are receiving are consistent with three possibilities.

The easiest to deal with is, Is MakeMKV running with administrator privileges? Without that, the key exchange will fail, because the operating system will prevent it.

The second one is that this is a new version of AACS that MakeMKV cannot deal with yet:

Highest AACS version is v63 , MKB saved as C:/Users/Joshua/AppData/Local/Apps/MKB_v63_Shin_Godzilla.tgz

I will state, though, that AACS v63 did not seem to confuse MakeMKV 1.10.6 when I ripped a pair of disks with it 5 weeks ago, and 1.10.6 was specifically released with AACS v63 support. But you can send the file listed above to support@makemkv.com for analysis, just in case.

The other is damage or contamination in the central directory area of the disk, where the information needed to do the key exchange is stored. If MakeMKV has trouble accessing this area, the key exchange will fail.

I should send MKB_v63_Shin_Godzilla.tgz, specifically?

I've backed up this disc successfully, I don't believe it is an encryption issue.

I just noticed I don't have the newest version, I'll update and see if that helps.