www.makemkv.com

I have a couple of Bluray Disc that won't open. The first is my latest "The Great Wall"
Here are the debug files:
The first Debug file is The Great Wall
The seconded is an older movie called The Others.

"The Others" was tried using an Asus USB external Bluray burner drive.
"The Great Wall" I tried a Pioneer external.

Debug log started at Wed May 24 16:19:21 2017 , written by MakeMKV v1.10.5 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.5 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\Matt/MakeMKV_log.txt
003007:0000 Using direct disc access mode
003344:0000 Using Java runtime from C:/Program Files (x86)/Java/jre1.8.0_111/bin
001003:0020 DEBUG: Code 3 at [NeCz$pLp/_?R9L4TF:121263866
004041:0000 Failed to execute external program 'java' from location 'C:/Program Files (x86)/Java/jre1.8.0_111/bin'
001003:0020 DEBUG: Code 55351 at 9g@GoEgSUGkX"6VtZu:213136723
DEBUG: Code 0 at 9g@GoEgSUGkX"6VtZu:121262003
DEBUG: Code 0 at 9g@GoEgSUGkX"6VtZu:121261451





Debug log started at Thu May 11 20:42:03 2017 ,
written by MakeMKV v1.10.5 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.5 win(x64-release) started
001004:0000 Debug logging enabled,
log will be saved as C:\Users\Matt/MakeMKV_log_2.txt
003007:0000 Using direct disc access
mode
003344:0000 Using Java runtime from C:/Program Files
(x86)/Java/jre1.8.0_111/bin
001003:0020 DEBUG: Code 3 at
[NeCz$pLp/_?R9L4TF:121263866
004041:0000
Failed to execute external program 'java' from location
'C:/Program Files (x86)/Java/jre1.8.0_111/bin'
001003:0020 DEBUG: Code 61020
at 9g@GoEgSUGkX"6VtZu:213136723
DEBUG: Code 0 at 9g@GoEgSUGkX"6VtZu:121262003
DEBUG:
Code 0 at 9g@GoEgSUGkX"6VtZu:121261451

Any help will be appreciated.

MakeMKV detected that you have Java installed, but apparently it either does not have permission to run it, or it isn't really where it's supposed to be.

MakeMKV needs it to find the "main movie" on these particular disks; it normally would not load it unless it was needed, so other disks should work.

The fix is to make sure that Java is properly installed, and that the user you run MakeMKV under has permission to run it.

Woodstock wrote:MakeMKV detected that you have Java installed, but apparently it either does not have permission to run it, or it isn't really where it's supposed to be.

MakeMKV needs it to find the "main movie" on these particular disks; it normally would not load it unless it was needed, so other disks should work.

The fix is to make sure that Java is properly installed, and that the user you run MakeMKV under has permission to run it.

I repointed the java address in preferences. Although it looked like the same address to me it *may have* worked.
I'm ripping a backup of Hell or High Water right now. When it's finished I'll try one of the other two.

Thanks for replying.
Ps. I'll only post again if I have more problems.

Well.....That didn't work!


What I did next was uninstalled and reinstall java. Java was listed twice as a java update. Repointed in preferences too
That worked! I'm ripping The Great wall now.

I just don't know why HOHW worked and the other 2 Blurays didn't. It's an answer I don't really need, I guess.

Different things happen at different times.

If you are doing a "Backup", the Java engine is never called, because MakeMKV does not try to figure out which play list is the "real" playlist; it's just copying files off the BD.

If you are ripping to MKV files (using the "Open" button instead of "Backup"), the Java engine is ONLY needed when play list obfuscation is detected. It won't be used for DVDs, or BDs that have non-Java menus.