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0 titles saved, 1 failed

https://forum.makemkv.com/forum/viewtopic.php?f=8&t=14838

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0 titles saved, 1 failed

Posted: Fri Jul 29, 2016 1:10 am
by REHDT
Hi,

I am new to ripping and I have a problem with my blu-ray disc rip.

I am using the latest version of MakeMKV (v.1.10.0), Windows 10 and my DVD / blu-ray drive is the MATSHITA BD-CMB UJ141AL (laptop).

I ordered a blu-ray online and it played without any problems using VLC, but when I tried to rip it, I kept getting a "Scsi" and "OS" error.

Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'

Someone suggested to increase the "Read retry count" to 25 and reinstalling the drivers, but that didn't help.

I tried to rip a normal DVD and it worked without any problems. Unfortunately I don't have any other blu-ray discs so I couldn't test if my disc is broken.

Please let me know if any additional information is required.

Any help would be appreciated. Thank you in advance.

Here is the full log after the rip:

MakeMKV v.1.10.0 win(64x-release) started

Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052245504'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052245504'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '6052249600'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00007.m2ts' at offset '6052245504'
Failed to save title 0 to file C:/Bushido/title00.mkv
0 titles saved, 1 failed

Re: 0 titles saved, 1 failed

Posted: Fri Jul 29, 2016 2:05 am
by matt198t
dirty or scratched disc

Re: 0 titles saved, 1 failed

Posted: Fri Jul 29, 2016 12:18 pm
by REHDT
matt198t wrote:dirty or scratched disc
It's new and completely clean. I can't see any dirt or scratches at all

Re: 0 titles saved, 1 failed

Posted: Fri Jul 29, 2016 2:16 pm
by Woodstock
You should still wipe the disk down with a clean, damp, cotton (or microfiber) cloth, because some disks will have a "haze" of chemicals from the packaging equipment.

Given that it is a laptop drive, make sure the laptop is plugged in and charging when ripping. When the disk starts spinning at maximum speed, you can have issues with the available power when running on battery.

Re: 0 titles saved, 1 failed

Posted: Sat Jul 30, 2016 1:11 am
by REHDT
Hi,

I just cleaned the disk and tried it again.

There are a total of 18 "titles" on the blu-ray, 17 of them (bonus clips and extras) work fine, but the main movie doesn't.

MakeMKV starts working until ~25% (Elapsed time: 13minutes) and then it stops and gives the "Scsi" and "OS" error.

It then starts working on the other titles, without any problems.

The laptop is plugged in and 100% charged.

Could it be caused by my OS? Should I do a clean install?

Re: 0 titles saved, 1 failed

Posted: Sat Jul 30, 2016 1:42 am
by Woodstock
Rare that this would be an OS issue.

From the log, there is an error at 6052245504 that the drive (apparently) can get past with retries, then error at 6052249600 persists for too many retries. But why does it go back to 6052245504 repeatedly?

When you are ripping the disk, what does the speed display say as it approaches the area of failure? Does the failure always occur in the area of the two offsets listed?

Re: 0 titles saved, 1 failed

Posted: Sun Jul 31, 2016 12:45 am
by REHDT
The displayed read speed is "Read rate: 9.0 M/s [2.1X]" from the beginning on.

Before it reaches the area of failure it falls to "Read rate: 8.2 M/s [1.9X] and stays like that until I get the error message "Copy complete: 0 titles saved, 1 failed"

Yes, the failure always occures in the same area at offset "6052245504" (scsi) and offset "6052249600" (os).

I borrowed 2 blu-ray discs from a friend and I could rip both without any problems, I guess it's a error with my disc.

I will return it and get a new one.

Thank you a lot for your answers. :)
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