www.makemkv.com

NEW Retail i just got unopened...No File available witg these Errors:

MakeMKV v1.9.9 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/terry/MakeMKV_log.txt
Optical drive "BD-RE MATSHITA BD-MLT UJ260AF 1.01d" opened in OS access mode.
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29396092
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29393930
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'BD-RE MATSHITA BD-MLT UJ260AF 1.01' at offset '24977078272'
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29396092
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29393930
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'BD-RE MATSHITA BD-MLT UJ260AF 1.01' at offset '24977078272'
Using direct disc access mode
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29396092
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29393930
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'BD-RE MATSHITA BD-MLT UJ260AF 1.01' at offset '24977078272'
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29396092
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:29393930
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading 'BD-RE MATSHITA BD-MLT UJ260AF 1.01' at offset '24977078272'
Loaded content hash table, will verify integrity of M2TS files.
File 00000.mpls was added as title #0
Title #00002.m2ts has length of 19 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00003.m2ts was added as title #1
File 00004.m2ts was added as title #2
Title #00006.m2ts has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory /Users/terry/Movies/LOGICAL_VOLUME_ID
DEBUG: Code 1073741829 at !<t@/W*KKFu/M]@qE2:29396092
DEBUG: Code 1073741829 at !<t@/W*KKFu/M]@qE2:29393930
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '24977078272'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'
Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'
DEBUG: Code 1073741829 at !<t@/W*KKFu/M]@qE2:121262969
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
DEBUG: Code 100864256 at !<t@/W*KKFu/M]@qE2:121262969
Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'
DEBUG: Code 0 at y0'(,k6zr!"t-8B-z*t<:121263291
DEBUG: Code 0 at _Z,(O/ A,th<R]rk8F>[:121262302
DEBUG: Code 0 at y0'(,k6zr!"t-8B-z*t<:213130812
DEBUG: Code 9107328 at y0'(,k6zr!"t-8B-z*t<:29393286
DEBUG: Code 0 at mG<:=b9W,P~ormm]K)|z[:29398967
DEBUG: Code 0 at mG<:=b9W,P~ormm]K)|z[:29398967
DEBUG: Code 0 at mG<:=b9W,P~ormm]K)|z[:29398967
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file /Users/terry/Movies/LOGICAL_VOLUME_ID/title00.mkv
0 titles saved, 1 failed



Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '24977078272'

Error 'Scsi error - MEDIUM ERROR:UNRECOVERED READ ERROR' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '18651807744'

Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'

Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'

Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'

Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'

Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk1' at offset '18651807744'


It looks like this is a plug-in laptop BD drive, and not particularly fast, so it should not be going off-line due to speed. Is it just this disk that you are having issues with, or have other disks started having errors?

Something is causing the drive to report an error, then go off-line. Fingerprints and other stuff on the disk usually won't take it off-line. It might be worth while to clean the drive by blowing out any dust.

It's a new drive I just got and he DVD is new out of the shrink wrap and was only put in there for the fire time ever iused.