MakeMKV 1.7.5 - Subtitles not playing.

[nfusion]

MakeMKV Version = 1.7.5
Movie = Matrix Revolutions
Subtitle Type - According to MKVToolNix 5.6 = HDMV/PGS

I tried 3 different variations to extract.

#1 - Selected the subtitle in MakeMKV > this creates the subtitle in the .mkv file
#2 - DeSelected the subtitle in MakeMKV, but selected the FORCED chekbox > this doesnt create anything in .mkv (im guessing because there are no forced subs)
#3 - Selected both subtitle and forced in MakeMKV > this created 1 subtitle file like in #1 in .mkv, because there are no forced subs.

Played File #1 on my PC (Hali media splitter) - Subs show fine, no problems.
Played file #2 on my PC (Hali media splitter) - No subs, because there aren't any in the file... (no problem)
Played file #3 on my PC (Hali media splitter) - Subs show fine, no problems.

Played file #1 on my standalone ASUS O!PLAY HD media player - it detects the "subs" exist (by letting me cycle through them) but won't display them
Played file #2 on my standalone ASUS O!PLAY HD media player - no subs, because not in .mkv
Played file #3 on my standalone ASUS O!PLAY HD media player - it detects the "subs" exist (by letting me cycle through them) but won't display them

This led me to believe, OK, maybe my ASUS OPLAY doesnt play PGS subs? WRONG!

Played the "folder" on Asus Oplay with the entire structure, movie starts, and I can select all subtitles of many languages / audio streams, and they display fine...

Went and loaded the Avatar.MKV which I already had (which has PGS subs, both fully English, and for English for NAVI spoken parts only) both subs work.



I loaded the MakeMKV matrix3.mkv into MKVMERGE (mkvtoolnix) and even set it to default=yes, forced=yes, even renamed my audio tracks, video tracks, etc, and re coded the MAKEMKV by MKVMerge, the resulting MKVMERGE mkv file still has the same subtitle problem.

Conclusion: There seems to be some funky encoding going in the the PGS subtitles which lets a PC still play them, but standalone players dont play PGS subtitles in MAKEMKV encoded files.

Any help on how I can keep the pretty PGS sub in the mkv and have them accessible on my oPlay (like avatars)!

Thanks!

[Romansh]

Sounds like the ASUS O!Play doesn't support PGS subtitles in MKV.

There's one last thing you can try:

1) extract the PGS subtitles from makeMKV's output with mkvextract

2) remux MakeMKV's output with mkvmerge GUI, deselecting the embedded subtitles and adding the external PGS subtitles file created in step 1

If that doesn't work, it must be your player's issue.

[nfusion]

Sounds like the ASUS O!Play doesn't support PGS subtitles in MKV.

Ummm I said: "Went and loaded the Avatar.MKV which I already had (which has PGS subs, both fully English, and for English for NAVI spoken parts only) both subs work."

There's one last thing you can try:

1) extract the PGS subtitles from makeMKV's output with mkvextract

2) remux MakeMKV's output with mkvmerge GUI, deselecting the embedded subtitles and adding the external PGS subtitles file created in step 1

If that doesn't work, it must be your player's issue.

Will try that...

[nfusion]

No.

Still broken.

[Romansh]

Sounds like the ASUS O!Play doesn't support PGS subtitles in MKV.

Ummm I said: "Went and loaded the Avatar.MKV which I already had (which has PGS subs, both fully English, and for English for NAVI spoken parts only) both subs work."

Hmm, that's odd. Any idea how that file was created?

[setarip_old]

@nfusion

Hi!

Can you TURN OFF the subtitles displayed from your "Avatar" .MKV, or are they burned in, as a permanent part of the video?

[nfusion]

Sounds like the ASUS O!Play doesn't support PGS subtitles in MKV.

Ummm I said: "Went and loaded the Avatar.MKV which I already had (which has PGS subs, both fully English, and for English for NAVI spoken parts only) both subs work."

Hmm, that's odd. Any idea how that file was created?

nope no clue. loaded it in mkvmerge and checked the video/audio/subtitle trakcs and everything seemed........normal

@nfusion

Hi!

Can you TURN OFF the subtitles displayed from your "Avatar" .MKV, or are they burned in, as a permanent part of the video?

The avatar has 4 different SUP files

English
English navi only
Chinese
Chineese navi only

Yes i can turn them off, they are not "burned" into the image.

[Chetwood]

What does Mediainfo report on the subs? "Muxing mode : zlib" is needed to make PGS subs play back on the WDTV Live.

[nfusion]

What does Mediainfo report on the subs? "Muxing mode : zlib" is needed to make PGS subs play back on the WDTV Live.

Here you go.....

I dunno what any of this means...

Avatar

General
Unique ID : XXXXXXXXXXXXXXX)
Complete name : E:\Avatar.mkv
Format : Matroska
Format version : Version 2
Duration : 3h 23mn
Overall bit rate : 16.0 Mbps
Encoded date : UTC 2010-12-01 03:15:25
Writing application : mkvmerge v4.4.0 ('Die Wiederkehr') built on Oct 31 2010 21:52:48
Writing library : libebml v1.0.0 + libmatroska v1.0.0
TITLE : Original Theatrical Version

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 3h 23mn
Bit rate : 14.5 Mbps
Width : 1 918 pixels
Height : 1 078 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.292
Stream size : 20.2 GiB (89%)
Title : 14500 kbps
Writing library : x264 core 110 r1804 e89c4cf
Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=tesa / subme=10 / psy=1 / psy_rd=0.85:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / constrained_intra=0 / bframes=6 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=14500 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:0.80
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 3h 23mn
Bit rate mode : Constant
Bit rate : 1 510 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 2.15 GiB (9%)
Title : Main Audio
Language : English
Default : Yes
Forced : No

Text #1
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : English Sup
Language : English
Default : Yes
Forced : No

Text #2
ID : 4
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : English Sup
Language : English
Default : No
Forced : No

Text #3
ID : 5
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : Chinese Sup
Language : Chinese
Default : No
Forced : No

Text #4
ID : 6
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : Chinese Sup
Language : Chinese
Default : No
Forced : No

Menu #1

Menu #2

Menu #3

MATRIX 3 with PGS (don't work) and SRT (obv they work..)

General
Unique ID : XXXXXXXX)
Complete name : K:\mat3PGS-SRT.mkv
Format : Matroska
Format version : Version 2
File size : 14.2 GiB
Duration : 2h 9mn
Overall bit rate mode : Variable
Overall bit rate : 15.7 Mbps
Encoded date : UTC 2012-06-27 20:37:02
Writing application : mkvmerge v5.6.0 ('Kenya Kane') built on May 27 2012 16:44:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video
ID : 1
Format : VC-1
Format profile : Advanced@L3
Codec ID : WVC1
Codec ID/Hint : Microsoft
Duration : 2h 9mn
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Language : English
Default : No
Forced : No

Audio
ID : 2
Format : TrueHD
Codec ID : A_TRUEHD
Duration : 2h 9mn
Bit rate mode : Variable
Maximum bit rate : 3 267 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossless
Title : 5.1
Language : English
Default : Yes
Forced : No

Text #1
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Title : English PGS
Language : English
Default : Yes
Forced : No

Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English SRT
Language : English
Default : No
Forced : No

Menu
00:00:00.000 : en:Chapter 00
00:03:55.401 : en:Chapter 01
00:07:33.119 : en:Chapter 02
00:10:19.952 : en:Chapter 03
00:14:44.383 : en:Chapter 04
00:17:58.744 : en:Chapter 05
00:23:33.245 : en:Chapter 06
00:30:06.304 : en:Chapter 07
00:35:35.633 : en:Chapter 08
00:39:34.205 : en:Chapter 09
00:42:58.909 : en:Chapter 10
00:46:43.300 : en:Chapter 11
00:49:02.606 : en:Chapter 12
00:51:53.610 : en:Chapter 13
00:58:00.643 : en:Chapter 14
01:00:19.115 : en:Chapter 15
01:02:29.746 : en:Chapter 16
01:08:00.910 : en:Chapter 17
01:10:29.225 : en:Chapter 18
01:14:33.802 : en:Chapter 19
01:18:23.365 : en:Chapter 20
01:23:08.984 : en:Chapter 21
01:25:55.817 : en:Chapter 22
01:29:13.348 : en:Chapter 23
01:31:51.672 : en:Chapter 24
01:36:51.472 : en:Chapter 25
01:41:55.275 : en:Chapter 26
01:44:53.120 : en:Chapter 27
01:48:06.646 : en:Chapter 28
01:51:30.850 : en:Chapter 29
01:55:05.899 : en:Chapter 30
01:57:31.210 : en:Chapter 31
02:00:12.371 : en:Chapter 32
02:09:13.746 : en:Chapter 33

[Chetwood]

Played the "folder" on Asus Oplay with the entire structure, movie starts, and I can select all subtitles of many languages / audio streams, and they display fine...

What do you mean by "the folder"? So you have the BD ripped to disc and when playing back the m2ts in it, the Oplay displays the sub? Quite possible it can do so from m2ts but not from mkv. OTOH, since it reconizes them so you can cycle through, I would suggest asking on the official Oplay forums if someone else is having these kinda problems.

Mediainfo shows your subs are compressed with zlib which is exactly what makes the difference between playback and no playback on the WDTV Live. Maybe the Oplay needs some special muxing too?

[Romansh]

Here are some PGS subtitle samples:

https://dl.dropbox.com/u/37259775/pgs_t ... 1_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 1_zlib.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 2_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 2_zlib.mkv

For each of these samples, can you tell me whether the PGS subtitles are viewable on your device or not?

[nfusion]

Played the "folder" on Asus Oplay with the entire structure, movie starts, and I can select all subtitles of many languages / audio streams, and they display fine...

What do you mean by "the folder"? So you have the BD ripped to disc and when playing back the m2ts in it, the Oplay displays the sub?

The "folder" means the bluray structure I downloaded... ie: a folder for BDMV, a folder for Certificates, the BDMV folder has PLAYLIST, AUXDATA, STREAM, etc. That's what I mean by "the folder".

So yes, when I highlight the folder, OPLAY detects it as en entire bluray asks to play it (doesn't ask which stream in it, and just intelligently plays the movie off the bat)

Likewise if I manually play the m2ts file, its fine.

If I remux the m2ts file to another m2ts file, it's still fine.

Quite possible it can do so from m2ts but not from mkv. OTOH, since it reconizes them so you can cycle through, I would suggest asking on the official Oplay forums if someone else is having these kinda problems.

Mediainfo shows your subs are compressed with zlib which is exactly what makes the difference between playback and no playback on the WDTV Live. Maybe the Oplay needs some special muxing too?

Not only does it recognize to cycle through, PGS subs (in general) play in my other movie (which wasn't done by me).
The Official O!PLAy support forum is junk.... so no use asking there.

yes Mediainfo shows them compressed, but the AVATAR ones are compressed too, and THEY WORK.

[nfusion]

Here are some PGS subtitle samples:

https://dl.dropbox.com/u/37259775/pgs_t ... 1_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 1_zlib.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 2_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 2_zlib.mkv

For each of these samples, can you tell me whether the PGS subtitles are viewable on your device or not?

All 4 work on comp by default.

All 4 are not detected by default on o!Play (ie: they aren't "forced", and by "forced" i don't mean burned in). I have to enable each one (cycle through them) in each mkv, but none actually show any text.

So. None work.

[Chetwood]

For each of these samples, can you tell me whether the PGS subtitles are viewable on your device or not?

All play with VLC on my PC and all show up as having subs on the WDTV LIVE SMP. However, only PGS_type1_zlib.mkv gets displayed when subtitle default is set to on (the SMP ignores any forced flags). Curiously enough item #8 "Otherwise, here is your room key" is skipped and not displayed. Possibly due to these erros listed by BDSUP2SUB++?

WARNING: missing start of epoch at offset 0x00000000
WARNING: Missing PTS start -> ignored
WARNING: end without at least one epoch start

Dropped VobSubs were common back in the earlier firmwares when an item had no end time, can't remember having seen this mentioned for PGS subs though.

[Romansh]

All 4 are not detected by default on o!Play (ie: they aren't "forced", and by "forced" i don't mean burned in). I have to enable each one (cycle through them) in each mkv, but none actually show any text.

So. None work.

OK. FWIW, MakeMKV was not involved in the creation of any of those samples.

I'll have a few more samples for you to try later today.

Edit there you go again:

https://dl.dropbox.com/u/37259775/pgs_t ... 3_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 3_zlib.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 4_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 4_zlib.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 5_none.mkv
https://dl.dropbox.com/u/37259775/pgs_t ... 5_zlib.mkv