Hello,
I have just started using makemkv and have run into an issue, when loading a disc it gets stuck, the disc drive initially spins up and then spins down and the program shows as still loading the disc. I am using a pioneer external blu ray drive BDR-XD08TB on ubuntu and after watching several tutorials it seems I should just put the disc in, allow the drive a few minutes to read it and be off but it just gets stuck, I haven't installed anything else to support makemkv as it states on the site it needs no additional software downloads to work? I have tried with blu rays and normal dvd's and neither will load, any help or guidance would be appreciated as I am a complete noob.
Cheers!
ETA: the firmware version is 1.02 which I have read in other posts is able to still rip blu ray discs and I should only encounter issues potentially with UHD discs which I won't be using.