1.8.9 - Failed to open disc (for some blu-rays)

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mike admin
Posts: 4075
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1.8.9 - Failed to open disc (for some blu-rays)

#1 Post by mike admin » Thu Feb 27, 2014 7:56 am

Update: fixed in 1.8.10

The version 1.8.9 has a confirmed bug that prevents opening some (relatively rare) blu-ray discs. Opening the disc would fail almost instantly with an error log similar to the log below

Code: Select all

001003:0020 DEBUG: Code 0 at ob$R(eL]7w[j'4:213138793
001003:0020 DEBUG: Code 0 at e+3b-`N+SaUu3w]P:121265867
001003:0020 DEBUG: Code 0 at e+3b-`N+SaUu3w]P:29395011
001003:0020 DEBUG: Code 0 at e+3b-`N+SaUu3w]P:29397288
005010:0000 Failed to open disc
Until the next version is released, please use the following workaround:
  • * Make a non-decrypted full disc backup (skip if you already have files on a harddrive)
    * Navigate to the folder with the backup, then navigate inside BDMV directory.
    * Create an empty folder called "JAR" (no quotes, all-uppercase) inside the BDMV directory
    * Open the backup in MakeMKV - it should work this time
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MyronAub
Posts: 3
Joined: Mon Mar 24, 2014 1:38 pm

Re: 1.8.9 - Failed to open disc (for some blu-rays)

#2 Post by MyronAub » Mon Mar 24, 2014 1:52 pm

I fear this may be a noob question but how do I "Make a non-decrypted full disc backup"?

I'm getting this error on two Blu-Rays purchased in the last week:

Gravity (2D and 3D)
Man of Steel (2D and 3D)
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mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: 1.8.9 - Failed to open disc (for some blu-rays)

#3 Post by mike admin » Tue Mar 25, 2014 6:22 am

/faq/item/4/catid/4
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Drag0nFly
Posts: 15
Joined: Sun May 19, 2013 8:48 pm

Re: 1.8.9 - Failed to open disc (for some blu-rays)

#4 Post by Drag0nFly » Wed Apr 02, 2014 6:33 pm

This is occurring for me with Warner's The Postman Always Rings Twice (1981)

More specifically–

Code: Select all

Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?3X4KRzYt7GKICL...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A071D2742214DE9A9F4740D84DD0862381 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09E5BD6BE74C376FB98F9B69630D4B2A606 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F5A26D9A741CE43266956A337C4E03B13E to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07224CD531A9C0758BBCF31BB09CCF55D02 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0431064F133421B82592F19D416A5AAD2B3 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..012CA3AC27EB2C7E42C1F560447AF2B0464 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E7BE2974DA1B2A69D822CF590A94A34378 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..058AF2847AC85E0F5369D1C499D010E6970 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0E987228181AD784E32E5F2E0D737429597 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0681B81411B94DC583D7EB1AA2B4243B6AE to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..081ECC722F116A58F0AABABE6A89980344C to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C11251A2274C929B49F83A778496F6BC19 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09763B0CCB47D049799133508E3739A9EA1 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07CA4BACE5D42C101B119FFC603C1BC2B0F to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05E586CFDCC97CB8DD840A3C4D37030BAC8 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..049DE71DEAC758C114149FAE34C7306B735 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08D60BF5CB9E2ADEAF2A27FC968A3A955ED to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..095022F05F379E50F11B60897685238A71E to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02DE3BB27E2D92547ED886907763471D096 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07638FEAFF508839768D65A4CC038BAEA0A to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..046EF42086349AD0F513744CC14266E5091 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06F0B5637EC4BB5111C60B8424439447CC1 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D88E087AB6A95E1BCBB37C9E0F88C85E44 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0243264C8C4CBB145CB77002E15FF350569 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F7BF74D781FD22D0E90E4C835DE5A4E7E2 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0AB632546DE4AAD602ADFB301072DDC144E to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..062958205949A7EBD7DBE06D7F22FAD05E5 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03E3A67CBB962C0D91208C701B2338E2C52 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0186C02C3A82F8E6D162554F3497FB0B04D to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..007F84927DCD6BA60485DEB3EF1B0A8A12C to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v46 , MKB saved as /data/video/MKB_v46_Darkman.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?Uu/VWHtK/u/Jv/...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0AE5698B1327B327FBC009CD1D2DD522186 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CC7E28437CDC073090E19E4EB696311E3C to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C5B3484E52C1E60231C03DD5614F39BBF6 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A6B65676478C8B6785C89E5A45A49B81DF to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..079346C3468BBE2A776401D4ABCD1D87616 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..075D0CE5B4FE417FD56E030E0926AFD0427 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B30AB2915E90D514B7023797AED96008AB to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F9DB67667A6FAE2AB8C02C7717E6700FFA to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..090297628438885EAD31F68D3FAC575735A to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CF54F56EC2B03FA94CF48F90D010696A64 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..09A6049F0C03737EBD9C61BB816C2B4C342 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DF8EA953FE250E3C3FE70302E1C25DFE08 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..044D9C3936D5DE50820CD7F67DA62F25E97 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FEA9344DC653C104227546519A613EFB02 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05D07CBB14700CAB6FF78F96CC724C7C053 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F832460A96D291CE5B0FC4A2BCA054703E to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C13C182DDEBEC08DB670E1F0AB597319B0 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..002024BA7B24401CE4B75229D45390A8BDB to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..047D507AC657807B20EEF4B3AA7A65CAE51 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DF7E8D70BC2D05D547A9B95AB985030756 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0ED3392F197732B877057ED3955A7EF3B08 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..014113B9B3D09377DDBAEA5A79DCF1503DD to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..038F025071066A8A63C2D65BA329E340647 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..052C84E463F6C0CB198C1C5C120C24DAC14 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..097C68F3072D3994F4381E62D6A3AF4BF75 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02C5D0AE8C59F8C755DFAED9CB363A3F7B8 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0244CDF3D4B310F9C8768EFA5AED0E5DEC2 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..012AE6AB33AE88E6DA3819A19D76F704B74 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0104E5908A0F3A950D5292AF4A8FCEEBDB2 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..079DC087DF3395B5A6CC328D7698F51776A to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'DASPI:IODASPIService:7370ed044f787ab9:'
Also visited the link which is referenced in the debug output. Thanks for your continued work on MakeMKV, it really is a state-of-the-art app! (Hopefully this support can be added soon so the disc can be added to my media server.)
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mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: 1.8.9 - Failed to open disc (for some blu-rays)

#5 Post by mike admin » Sat Apr 05, 2014 7:38 am

AACS V46 should work. This error happens on OS X sometimes, please try rebooting and see if it changes anything.
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Wanderer
Posts: 2
Joined: Sun Nov 24, 2013 1:10 pm

Re: 1.8.9 - Failed to open disc (for some blu-rays)

#6 Post by Wanderer » Mon Apr 07, 2014 6:46 pm

Hi Mike,
The issue seems to be intermittent, currently digitising all my Dexter DVD's and after the upgrade from 1.8.8 (which I didn't have an issue with), some dvd's copy and some won't. Can you send me version 1.8.8 or post it on here to see if the dvd's that won't copy, will work on 1.8.8?

Regards,

Craig
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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: 1.8.9 - Failed to open disc (for some blu-rays)

#7 Post by Woodstock » Mon Apr 07, 2014 11:51 pm

/download/old/

I currently use 1.8.9 on the machine that gets most use, and 1.8.7 on a slower machine that gets used if 1.8.9 has a problem. You CAN install multiple copies in separate directories.
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bretb
Posts: 36
Joined: Sat Feb 21, 2015 7:08 am

Re: 1.8.9 - Failed to open disc (for some blu-rays)

#8 Post by bretb » Sat Feb 21, 2015 7:11 am

How about this one? It's an older AACS v35, but here's what I get in the log when it fails:

Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..04621115853F9103D98B81A8AC894E889FC to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0C559D7A6F22C15A5AABC1B3A1E41B3DF2D to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0928698FC4D55E83CA0C87B4EF7DF47F708 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0904154E439993FBA8433BECDC3121BB93F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0FD1B5ED38CFE2EE556EE7DC1367C2E4FCB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..093ED07A50BFC55DE717CC571F9F57257AB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0C0E923F8DA89402E6C8976DC5862741867 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0E0CBE5B67C11989FB9E2E48F2D0C49B4C9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0222018788BC57080CDF1B0DB98F5CB7898 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..033157E6A6796DF13762F7F20A1FB08969F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..00DD19CA9ED109BF685C23C25137939F408 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0933DBEF6F9A9441C89676AC17DC003742B to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..01CC4B3DAA7D640BD58CBF8DE9D4345D26E to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0FDFB1E7A107A5FCDF1746909A5E3C8B891 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0CBE639163D4E1B61F20EF4B21C1E5ED2D6 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0327E15706B00FB9C5B9B6F7E30AF289C75 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..00C8CD18D8CDFD52915C5DED3E8FD9BF16C to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..083CB07618058317E9D9FD71EBE6D47E2A2 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..08A78095CDD8695E64E671A7B801E04BF06 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0A220BD97B4155C0AA067093437081390C8 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..03A13B3B78768C9742809A039FEE5A2B367 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0085EC3536EC3DDD838E918D074DC1825DB to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..08BAE86A72AA6CA5EA98CFB9A36B23CB9B8 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..024073154BE21D5BC6BAD5C5C2A9DE71F4F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..03C39B12A10B7559A2F7D100692624035AF to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0D8BC62B181D7B67BCB44738313FAEE1498 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0CC914A702D4D45EC71C48F4D203E74EF55 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0C48CBC6022BC8F227E4AC04397276C8FA3 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0F5EBE7C40442AAB74FD09DD601955778F7 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A30..00200740100720..0D2966A9D28814A84DA771A34C10CF06961 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v50 , MKB saved as C:\Users\Administrator/.MakeMKV/MKB_v50_The_Equalizer.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
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