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Process halts when opening Blu ray

Posted: Wed Nov 15, 2023 10:27 am
by AndreasA
Hello!

I've been having some problems when trying to rip LOTR extended edition. MakeMKV sees the blu ray disc and i can start the process of opening it up but it stops at 15% in and just sits still indefinitely, i've let it work for over an hour to try and test if it at some point starts but nothing. I've had this problem to some extent with all of the 6 discs but most of them has finished the opening process by just retrying a lot of times but two of them have been refusing to work at all. i've had other blu rays i've been ripping inbetween tries and they've worked without problems, the disc surface is spotless and no haze is present, i've also tried carefully cleaning the discs with water and dish soap but that wont help either.

Is there anything i can try besides buying a new box set?

Screen dump on how it sits: Image

Re: Process halts when opening Blu ray

Posted: Mon Nov 20, 2023 11:05 pm
by dcoke22
Instead of trying to open the disc, what happens if you make a backup instead? To make a backup, launch MakeMKV, put in a disc, click the icon of a yellow folder with a green arrow pointing into it. Make sure 'decrypt' is checked.

Re: Process halts when opening Blu ray

Posted: Mon Dec 18, 2023 1:32 pm
by AndreasA
I tried that too before i had to put the problem on hold for a while, it did not work, stopped in the same manner as when i used the disc.

But! Good news! The problem is now solved. I honestly don't really know how it solved itself, but the things i did was to install Java and the Bellsoft dev kit 17.0.9 aswell as adding a AACS key library as a part of getting VLC videoplayer to be able to play blu rays directly on my computer. I have no idea which one of those solved the problem but that's the only changes i did between tries where it first halted as described and both discs suddenly worked flawlessly.