www.makemkv.com

Opening the folder decrypted blu-ray, not the video file I get H264,
MakeMKV do not complete the conversion.

Trying another conversion tool mkv the procedure is completed successfully.

What can be ilo problem?

THANKS

MakeMKV gives you exactly what was on the Blu-Ray disk. H264 is the compression method commonly used for Blu-Ray disks and the player apps will decode it. What did you expect to find?

Use the large spinning disk button to create an mkv file from the Blu-Ray disk.