The Vanishing

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dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

The Vanishing

#1 Post by dmcarter » Tue Dec 01, 2020 10:31 pm

The movie creates the .mkv fine but there is no audio... what could be the problem? It plays fine on my blu-ray player.
Thanx! :(

dcoke22
Posts: 3063
Joined: Wed Jul 22, 2020 11:25 pm

Re: The Vanishing

#2 Post by dcoke22 » Tue Dec 01, 2020 11:05 pm

There is software called MediaInfo (https://en.wikipedia.org/wiki/MediaInfo) that will tell you a lot about your media files. It will tell you what (if any) audio tracks are in your MKV file and what format they're in.

Try that and post the results here.

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Vanishing

#3 Post by Woodstock » Wed Dec 02, 2020 4:18 am

"What could be the problem?"

Player does not support the audio codec(s) included.
When ripping, your settings for language conflicted with what the source had available, so nothing was ripped.

Those are the top two "no audio" issues. There are a few hundred other possibilities. Without information like dcoke22 asked for, it's hard to narrow down.

dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

Re: The Vanishing

#4 Post by dmcarter » Wed Dec 02, 2020 1:30 pm

Hi Thanx for your help, but I have been trying to find out how to adjust the audio settings for the codec in makemkv and can't see where to do that? Can Someone help point this out to me?

dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

Re: The Vanishing

#5 Post by dmcarter » Wed Dec 02, 2020 1:40 pm

I downloaded and ran MediaInfo as you suggested. Its results gave these returns, I wish I could upload the jpg but it doesn't seem to work here: Anyway, They all seem to be AACS files. How do I set MakeMKVC to read these audio files?

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Vanishing

#6 Post by Woodstock » Wed Dec 02, 2020 2:22 pm

Take a few minutes to read through this topic: viewtopic.php?f=1&t=16405

It will familiarize you with how to change what is put in the MKV file. With expert mode, you can see what MakeMKV is doing more easily, and you can choose a profile that can convert audio codecs that your playback system does not know how to deal with.

Something that happens a lot is if you select a "preferred language" in your MakeMKV configuration; that will stop MakeMKV from including any other language by default. Some disks will not include audio for all the languages that are available as subtitles. This is separate from the interface language; you can choose to use, say, French or German for the interface, but it is better to leave the preference blank.

dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

Re: The Vanishing

#7 Post by dmcarter » Wed Dec 02, 2020 3:42 pm

Woodstock wrote:
Wed Dec 02, 2020 2:22 pm
Take a few minutes to read through this topic: viewtopic.php?f=1&t=16405

It will familiarize you with how to change what is put in the MKV file. With expert mode, you can see what MakeMKV is doing more easily, and you can choose a profile that can convert audio codecs that your playback system does not know how to deal with.

Something that happens a lot is if you select a "preferred language" in your MakeMKV configuration; that will stop MakeMKV from including any other language by default. Some disks will not include audio for all the languages that are available as subtitles. This is separate from the interface language; you can choose to use, say, French or German for the interface, but it is better to leave the preference blank.
Woodstock, I see the problem AUdio that is checked is LPCM Mono Dutch subtitles are PGS English, How do I get the English Audio inserted? Why is it picking up Dutch? The title information says it's English.

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Vanishing

#8 Post by Woodstock » Wed Dec 02, 2020 4:27 pm

Using expert mode, you can simply select (check) the English audio. Why MakeMKV would grab "just" the Dutch I cannot say without more information.

Sometimes, audio tracks are mislabeled; I've seen disks where Chinese and Malay tracks were marked as "English".

While it is unlikely, your player might not understand LPCM audio. In which case, select the "aac-stereo" profile would allow the option of converting the LPCM to AAC.

dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

Re: The Vanishing

#9 Post by dmcarter » Wed Dec 02, 2020 5:05 pm

Thank you all for your help! Expert mode was the insight I needed to load in order to view the audio files. Unfortunately, it looks like only the commentary is in English and the main video is in Dutch with English subtitles. I find this quite odd as I know this ran in US theaters in English

dcoke22
Posts: 3063
Joined: Wed Jul 22, 2020 11:25 pm

Re: The Vanishing

#10 Post by dcoke22 » Wed Dec 02, 2020 6:26 pm

I assume we're talking about this movie: https://www.blu-ray.com/movies/The-Vani ... ay/229572/

There seems to be an English version and it is currently about $7 on Amazon.

dmcarter
Posts: 6
Joined: Tue Dec 01, 2020 10:28 pm

Re: The Vanishing

#11 Post by dmcarter » Wed Dec 02, 2020 9:08 pm

Thanx, I'll check it out! Thank you everyone again!

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