Newer Licensee having Bad Luck with Blu-Ray

[1972SM]

Hello All,

I should start out by saying I did peruse the threads on Blu-Ray ripping issues.

I have been successfully using MakeMKV for about three months, mainly ripping standard DVDs, and last month bought the license key.
I am having chronic problems with Blu-Ray ripping, like (apparently) a lot of folks here. I use a Pioneer BDR XD-05B USB external drive (the highest rated), bought new 3 months ago.

The rip results follow the same pattern: the rip creates from 5 to 10 small-sized files on my hard drive, but never the huge, 20+GB file for the main movie. Those little files are usually interviews or trailers.
I have read recommendations to try other drives. I also should note that my PC is a new HP Envy (Jan. 2017) with Windows 10 with a built-in DVD drive that was replaced under warranty but suffers from a kind of friction that slows down the drive, makes a noise, and generally works poorly.

I took extreme care to clean the disk; it is immaculate. As far as cleaning the drive, I used a new micro fiber cloth to wipe the lenses but they sure looked clean beforehand…

Thank you!

Here is the transcript from the latest attempt to rip Dumb and Dumber:


MakeMKV v1.10.7 win(x64-release) started
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
File 00003.mpls was added as title #0
File 00004.mpls was added as title #1
File 00010.mpls was added as title #2
File 00028.mpls was added as title #3
Title #00000.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00003.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00022.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00024.m2ts was added as title #4
Title #00025.m2ts has length of 111 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00026.m2ts has length of 114 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00027.m2ts was added as title #5
Title #00028.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00029.m2ts was added as title #6
Title #00030.m2ts has length of 108 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00031.m2ts was added as title #7
File 00032.m2ts was added as title #8
Title #00033.m2ts has length of 69 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00034.m2ts has length of 98 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00035.m2ts was added as title #9
Title #00036.m2ts has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00037.m2ts was added as title #10
File 00038.m2ts was added as title #11
File 00039.m2ts was added as title #12
Title #00040.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00041.m2ts was added as title #13
Title #00042.m2ts has length of 111 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00043.m2ts was added as title #14
Title #00044.m2ts has length of 92 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 15 titles into directory D:/Video
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5749862400'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5749862400'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5749862400'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5749862400'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5749862400'
Failed to save title 1 to file D:/Video/title01.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '8454144'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '8454144'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Failed to save title 2 to file D:/Video/title02.mkv
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '471662592'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '471662592'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '471662592'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '500889600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '500889600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '500889600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '500889600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '500889600'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '500889600'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '500889600'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '500889600'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '500889600'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '517337088'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '517337088'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '517337088'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '517337088'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '517337088'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '532217856'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '532217856'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '571275264'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '581892096'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '581892096'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '587071488'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '589099008'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '589099008'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '589099008'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '589099008'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '611512320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '625864704'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '625932288'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '626522112'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '626522112'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '626522112'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '626522112'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '642576384'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '642576384'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '642576384'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '642576384'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '642576384'
Failed to save title 4 to file D:/Video/title04.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '7274496'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '7274496'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '17362944'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '17362944'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '17362944'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '17362944'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00027.m2ts' at offset '17362944'
Failed to save title 5 to file D:/Video/title05.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '6617088'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '6617088'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '8386560'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Failed to save title 6 to file D:/Video/title06.mkv
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Encountered 297 errors of type 'Read Error' - see /errors/read/
10 titles saved, 5 failed

[Woodstock]

Your drive is not getting enough power to run at full speed:

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '8454144'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '8454144'

It needs to be plugged into a USB port that has "full power" available, rather than a hub. You will have better results with the drive plugged directly into the computer's USB ports. When the speed gets too high, the drive draws more power than the current USB port can deliver, and shuts itself down.

Many of us have asked for a "speed limit" for MakeMKV, to deal with things like this.

[1972SM]

Your drive is not getting enough power to run at full speed:

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '8454144'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '8454144'

It needs to be plugged into a USB port that has "full power" available, rather than a hub. You will have better results with the drive plugged directly into the computer's USB ports. When the speed gets too high, the drive draws more power than the current USB port can deliver, and shuts itself down.

Many of us have asked for a "speed limit" for MakeMKV, to deal with things like this.

I don't believe I am connected to an accessory USB hub.

This HP has two USB 3.0 ports on the top edge of its cabinet. I was only connecting to one of the ports, as the Pioneer drive's main cable branches into two USB plugs; the "main" plug which I connected is jumpered to a second USB plug. I just plugged in both - do you think it will have enough power now?

Alternatively, I could connect a USB power adapter (2.1 amps) to one on the USB plugs to really power the drive - but which USB plug?

Thanks very much for the reply and suggestions.

[1972SM]

OK, I plugged both USB plugs into the jacks on my HP. Only three files were saved, all of them small. I will try an AC USB power adapter to directly power the drive next. Here is the error log:

MakeMKV v1.10.7 win(x64-release) started
Using direct disc access mode
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '8038539264'
Loaded content hash table, will verify integrity of M2TS files.
File 00003.mpls was added as title #0
File 00004.mpls was added as title #1
File 00010.mpls was added as title #2
File 00028.mpls was added as title #3
Title #00000.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00003.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00022.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00024.m2ts was added as title #4
Title #00025.m2ts has length of 111 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00026.m2ts has length of 114 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00027.m2ts was added as title #5
Title #00028.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00029.m2ts was added as title #6
Title #00030.m2ts has length of 108 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00031.m2ts was added as title #7
File 00032.m2ts was added as title #8
Title #00033.m2ts has length of 69 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00034.m2ts has length of 98 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00035.m2ts was added as title #9
Title #00036.m2ts has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00037.m2ts was added as title #10
File 00038.m2ts was added as title #11
File 00039.m2ts was added as title #12
Title #00040.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00041.m2ts was added as title #13
Title #00042.m2ts has length of 111 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00043.m2ts was added as title #14
Title #00044.m2ts has length of 92 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 15 titles into directory D:/Video
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '5721489408'
Failed to save title 1 to file D:/Video/title01.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00029.m2ts' at offset '9043968'
Failed to save title 2 to file D:/Video/title02.mkv
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Error 'Internal error - Operation was cancelled (112)' occurred while reading '/BDMV/STREAM/00024.m2ts' at offset '597688320'
Failed to save title 4 to file D:/Video/title04.mkv
Encountered 64 errors of type 'Read Error' - see /errors/read/
2 titles saved, 13 failed

[Woodstock]

A USB3 port has more power available to it than a USB3, so you SHOULD be OK on power, especially with both plugs of the double-head cable plugged in. Since the drive is a USB2 device, its cable will only request 5W of power per plug, even though the USB3 ports should do at least 10W each to meet spec.

The point of failure is different, but close by... which says it's not the disk itself that is causing it (dirty/scratch spots don't move around much). But it is still taking the drive off-line at a point where it would be running at a high speed, probably 8x or higher (I've seen 14-16x on BD drives).

I'm curious about this error, though:

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00004.m2ts' at offset '8038539264'

It occurs during the scan phase, before the drive should have spun up, and it's beyond the point that the disconnect is happening....

[angelgraves13]

Bad disc most likely.

[1972SM]

And here is the error log for American Grafitti. Tried three time to rip the disk. Any other ideas as to what else I could try?

MakeMKV v1.10.7 win(x64-release) started
Using direct disc access mode
Error 'Scsi error - ILLEGAL REQUEST:SYSTEM RESOURCE FAILURE' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom2'
Loaded content hash table, will verify integrity of M2TS files.
File 00308.mpls was added as title #0
File 00020.mpls was added as title #1
File 00344.mpls was added as title #2
File 00300.mpls was added as title #3
Title 00309.mpls is equal to title 00308.mpls and was skipped
File 00800.mpls was added as title #4
Title 00310.mpls is equal to title 00308.mpls and was skipped
Title 00311.mpls is equal to title 00308.mpls and was skipped
Title 00312.mpls is equal to title 00308.mpls and was skipped
Title #00014.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00015.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00016.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00017.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00061.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00062.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00078.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50136.m2ts has length of 70 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50142.m2ts has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50143.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50199.m2ts has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50200.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 50201.m2ts was added as title #5
File 50202.m2ts was added as title #6
File 50203.m2ts was added as title #7
File 50204.m2ts was added as title #8
File 50205.m2ts was added as title #9
File 50206.m2ts was added as title #10
File 50207.m2ts was added as title #11
File 50208.m2ts was added as title #12
File 50209.m2ts was added as title #13
Title #50214.m2ts has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #50140.m2ts has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00344.mpls is equal to title 00800.mpls and was skipped
Operation successfully completed
Saving 13 titles into directory D:/Video
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9718198272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718198272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718198272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718198272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718198272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718198272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9718198272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9718198272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9718659072'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9718659072'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9719377920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9719377920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9719377920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9719377920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9719377920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9719377920'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9719377920'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9719377920'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9719377920'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9721018368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9721018368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9721018368'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9723310080'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9723310080'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9723574272'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9731045376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731045376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731045376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731045376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731045376'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731045376'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9731045376'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9731045376'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9731045376'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9731764224'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9731764224'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9732225024'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9732225024'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9732225024'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9744875520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9744875520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9744875520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9744875520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9744875520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '9744875520'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9744875520'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9744875520'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '9744875520'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918801408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918801408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918801408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918801408'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918801408'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - MEDIUM ERROR:POSITIONING ERROR DETECTED BY READ OF MEDIUM' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Failed to save title 3 to file D:/Video/American_Graffiti_t03.mkv
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '4393857024'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '4393857024'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '4393857024'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918537216'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918537216'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18918537216'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18918801408'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18925682688'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18925940736'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18927452160'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18927452160'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18927452160'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18927452160'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom2' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Error 'Scsi error - HARDWARE ERROR:441E' occurred while reading '/BDMV/STREAM/50201.m2ts' at offset '18927452160'
Failed to save title 4 to file D:/Video/American_Graffiti_t04.mkv
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Forced subtitles track #3 turned out to be empty and was removed from output file
Forced subtitles track #5 turned out to be empty and was removed from output file
Forced subtitles track #7 turned out to be empty and was removed from output file
Encountered 50 errors of type 'Read Error' - see /errors/read/
11 titles saved, 2 failed

[yorgo]

Yes, angelgraves13 may be right, suggest you swap the disc(s).

[1972SM]

Swap the disks? Like go out and buy or rent another copy of American Graffiti when the one I have plays fine on my PC with Power Media Player?

We need a better solution to the whole Blu Ray debacle. I paid my $50 in good faith and would like to see the whole mess fixed.

[yorgo]

Swap the disks? Like go out and buy or rent another copy of American Graffiti when the one I have plays fine on my PC with Power Media Player?

We need a better solution to the whole Blu Ray debacle. I paid my $50 in good faith and would like to see the whole mess fixed.

Yes, that is correct, swap the disc. This has been discussed multiple times but here we go again:

1. Just because a disc will play back in a standalone player or with certain software does NOT mean the disc is perfect. Standalone players and some software use error correction which skip bad sections of a disc, whether they are due to dirt, etc. that prevent the disc being read. MakeMKV relies on a perfect disc.

2. MakeMKV relies on a perfect disc in order for it to create a true one-for-one bit perfect copy. This is what the software was designed to do. If the disc is not perfect, whether due to it being dirty, damaged, or error-ridden, it will skip the track or playlist with the error. I'm sure there may be other solutions out there that skip bad sections but that's not MakeMKV. And frankly, that's what "I paid my $50 in good faith" for.

3. Lastly, though I'm singling you out because you're the one currently making the assertion now though others have done so as well and deserve the same lecture...you also paid good money for your disc(s). Why are you faulting MakeMKV, looking for "a better solution to the whole Blu Ray debacle", calling it a "mess"? As I stated earlier, MakeMKV is doing exactly what you paid for, de-encrypting copy protection and making a perfect copy of a disc. Why not put the blame where it belongs, on the imperfect disc? The ones who sold you the disc are the ones who should be feeling your angst, you got something that isn't right, take it up with them. Not MakeMKV.

I do not represent MakeMKV, I do not know Mike, and I have no personal stake in the success of MakeMKV other than I use the software very often and want to see a continued future for it. All comments above are my opinion only.

Y