unable to open disk

Please post here for issues related to Blu-ray discs
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Jimmy Roberts
Posts: 3
Joined: Fri Jul 15, 2016 5:27 pm
Location: Quitman, Texas

unable to open disk

#1 Post by Jimmy Roberts » Sat Jul 16, 2016 6:44 pm

Please forgive me for doing this incorrectly I know not what I am doing.

/Video/Paranormal_Activity_The_Ghost_Dimension/Paranormal_Activity_The_Ghost_Dimension
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Title #00400.mpls has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00401.mpls has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00402.mpls has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00101.mpls was added as title #0
Title #00006.mpls has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title 00002.mpls is equal to title 00101.mpls and was skipped
Title 00001.mpls is equal to title 00101.mpls and was skipped
Title #00000.m2ts has length of 13 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00006.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00010.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00013.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00014.m2ts was added as title #1
File 00015.m2ts was added as title #2
Title #00120.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00121.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00122.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00123.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00124.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00148.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00254.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00292.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00376.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00377.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00388.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00389.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00406.m2ts has length of 15 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00414.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 3 titles into directory H:/Video/Paranormal_Activity_The_Ghost_Dimension
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496176128'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496176128'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496440320'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Failed to save title 0 to file H:/Video/Paranormal_Activity_The_Ghost_Dimension/Paranormal_Activity_The_Ghost_Dimension_t00.mkv
Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom1' at offset '0'

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: unable to open disk

#2 Post by Woodstock » Sun Jul 17, 2016 12:45 am

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496176128'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496176128'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '10496440320'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496440320'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '10496442368'
The issue here can be a couple of things. Start by wiping the disk with a damp cloth, soft cotton or microfiber, to make sure it is clean.

Given the particular errors, I'm biased towards an issue with the drive spinning too fast for the available power, and it shuts down momentarily. If it's a USB-powered drive, make sure it is plugged into a powered hub.

The fact that it moves around means that the system IS able to work around some of the errors by retrying, so increasing the retries in Preferences->IO to a higher number might make it work.

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