Keep getting error when opening disc. New problem.

Please post here for issues related to Blu-ray discs
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tonykarm
Posts: 1
Joined: Tue Apr 21, 2015 2:42 pm

Keep getting error when opening disc. New problem.

Post by tonykarm »

The error reads as follows:

Illegal Request: Copy Protection Key Exchange Failure: Key Not Established
Illegal Request: Copy Protection Key Exchange Failure: Authentication Failure

Does anyone have any ideas for this problem? I downloaded the latest version of the software and still have the same problem.
Woodstock
Posts: 10414
Joined: Sun Jul 24, 2011 11:21 pm

Re: Keep getting error when opening disc. New problem.

Post by Woodstock »

The actual debug log would be more helpful (see FAQ in my signature). It will answer questions like, "What version? What operating system? What other errors?"
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