Can't rip several new movies

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Dunros
Posts: 3
Joined: Mon Mar 02, 2015 12:51 pm

Can't rip several new movies

Post by Dunros »

Hi, i can't even open several new movies, Software trys to find the tracks but gives up after a couple errors: Gone Girl, Equilizer, Wolfes etc. (European or Swiss Version)
Any Update planed to get rid of this Problem?
Woodstock
Posts: 10381
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't rip several new movies

Post by Woodstock »

It would REALLY REALLY HELP to know WHAT errors you are getting. Follow the FAQ linked in my signature, and post the debug log in a reply.

There is no way to even guess without that information.
Ben182
Posts: 4
Joined: Sat Dec 27, 2014 8:24 am

Re: Can't rip several new movies

Post by Ben182 »

Hi,

i'm having the exact same problem. Debug code example for german 'Gone Girl' Blu-Ray:

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37828165632'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37828952064'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37829013504'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37829013504'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37832097792'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37832159232'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37832884224'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00800.m2ts' at offset '37832884224'
DEBUG: Code 0 at y6*vfE*%I]?KB[pfW2x&:121263038
DEBUG: Code 0 at jTMn=P#A1I&}jsuIcdAC:213130168
DEBUG: Code 0 at y6*vfE*%I]?KB[pfW2x&:213130559
DEBUG: Code 18473088 at y6*vfE*%I]?KB[pfW2x&:29393286
DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
DEBUG: Code 0 at W'$mVX$:bonByR?4^QJ:29396414
DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
DEBUG: Code 0 at 7k]hu60*4|`Ik;U)a:213131893
DEBUG: Code 0 at 7k]hu60*4|`Ik;U)a:121263406
DEBUG: Code 0 at 7k]hu60*4|`Ik;U)a:29393907
DEBUG: Code 0 at {Sd%j8Wv.P@.V@bGTwF]7:29399013
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 1 to file C:/Movies/Gone_Girl_t01.mkv
0 titles saved, 1 failed

Greetings,
Ben
Woodstock
Posts: 10381
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't rip several new movies

Post by Woodstock »

Ben, we can't tell if you have the same problem as the original poster, because we don't know what errors yet....

But, your messages say the drive can't read the disk in parts of the main movie. First step would be to clean the disk with a SOFT cloth and try again. It might be necessary to wax the disk (Pledge furniture polish works) if it has minor scratches in it. Major scratches should be dealt with using a proper disk resurfacer.
funfun2000
Posts: 2
Joined: Sat Mar 07, 2015 9:32 pm

Re: Can't rip several new movies

Post by funfun2000 »

Error messages encountered trying to rip Gone Girl....installed 1.9.1....not sure why it shows 1.8.5.....sent notification on another disk with same error message a few weeks ago as requested like below....line 6

MakeMKV v1.8.5 win(x64-release) started
Profile parsing error: output format invalid
Failed to load conversion profile from file 'C:\Program Files (x86)\MakeMKV/aac-stereo.mmcp.xml'
The new version 1.9.1 is available for download at /download
Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting /a/?pcoRz+878Lcmln...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0DBA9B7BB9B32AD31544597B1EB4381A988 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B9DF3CB5EEF1D5FB3A76FE30DC896F3BA5 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B066791374141CEA7ABB23C78F5B541308 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00EF5F8DECAD68FE125CD0E0AB47E1FDCC4 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01BDB6A87F0CDC50E221774F917496A9A5B to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..092F9C9473F528896DBC295DCA44CD0E40C to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EA4992DC54261F8DBFB50268397802CD3A to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CC5060E240F8774E2F4CF8F1D5548CA8CF to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04DB2A0E2D4A7EB9BDCE64E82B76338B3BA to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0536DB11FB66AA118349C12C1BE1F4B8F26 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..038C9B524AF641F19A15575019BDC1F1C79 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C4C95BD3CBD991FC9948E437B1C8E76C49 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D2B37F424027EF9A7689B4248039D4FFF6 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07E3B26020C17814C535530D05DC1A8BC35 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0309EE65C0B8E2982374AC1A1EEA565DD99 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01F855224A93FA64F796A1A15187124EF9F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FD29927D988748BE336C7537339A826DCF to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0215D8495DCFB263F77A52D4CDA57135272 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..02993391EDCFF3062B583271CAF66801E37 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01FF5478236213A074EAF9C4951EA2515F9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0616FE8523668B870441188066041D0B269 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..054CC213DFBDC7B5B718B8220338BA8F36B to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..06A0E59415D135CA3B68E5EAAD4BFD4B7B1 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..037E56E4CB2AF23E21B660C314599FD7070 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EB3F5D03860310A83A8C7C580A97753E78 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0377573CC918DE38193C34A8087D29C8DB4 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EC8831C55310B2DDC062251B830DC3DAEF to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0FFA7F9B4DC618641721CA87156E049765A to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05DEE2A9E66ED55FB4CC759987EEBC5E885 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0BC34F2062628CB1E14F9B99C2EFBF223D6 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom0'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v47 , MKB saved as C:\Users\User/.MakeMKV/MKB_v47_Gone_Girl.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Woodstock
Posts: 10381
Joined: Sun Jul 24, 2011 11:21 pm

Re: Can't rip several new movies

Post by Woodstock »

MakeMKV v1.8.5 win(x64-release) started
Profile parsing error: output format invalid
Failed to load conversion profile from file 'C:\Program Files (x86)\MakeMKV/aac-stereo.mmcp.xml'
The new version 1.9.1 is available for download at /download
Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting /a/?pcoRz+878Lcmln...
I've highlighted the key to your problem above.

1.8.5 has been obsolete for half a year or more.
funfun2000
Posts: 2
Joined: Sat Mar 07, 2015 9:32 pm

Re: Can't rip several new movies

Post by funfun2000 »

After I posted it dawned on me that the 1.8.5 version must have had some remnants when I installed 1.9.1 and would start despite having 1.9.1 installed and showed 1.8.5 started. Apparently not all files are removed when installing a new version when it offers to remove the old version. I actually uninstalled 1.9.1 via the control panel and started clean and it works fine now. Thanks.
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