Can't read Blu ray discs at all

[coopar35]

Drive Information
OS device name: \Device\CdRom1
Current profile: DVD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-XD05
Revision: 3.01
Serial number:
Firmware date: 2014-12-26
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8231
Firmware name: PIONEER BDR-XD05
Firmware type: Original (unpatched)
Firmware version: 3.01/ID34
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

[dcoke22]

Is it possible that your drive is only a DVD reader?

Blu-rays use a different wavelength of light laser to read discs. Most combo drives have two lasers in them, one for CDs and DVDs and one for blu-rays.

[SirYodaJedi]

Is it possible that your drive is only a DVD reader?

That was my first thought as well, but the reported product name (BD-RW BDR-XD05) is indeed a Blu-ray drive.

[dcoke22]

The third line of your drive information says:

Current profile: DVD-ROM

Which is what made me wonder if the hardware was DVD only.

Assuming the drive is a slim drive where either the lid lifts up to allow a disc to be inserted or a tray ejects for the disc, you should be able to see the laser assembly pretty easily and verify there are two lasers.