Rip errors "No restart header present in substream 0" "channel count mismatch" [SOLVED]

[0rbitaldonkey]

I'm trying to rip a bluray of Steins;Gate (2011), specifically this exact box set: https://www.amazon.com/Steins-Gate-Comp ... 130&sr=8-5.

I'm using makemkv v1.17.5 on Linux Mint.

Here is the log:

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Saving 9 titles into directory /home/john/tmp_rips using profile 'FLAC' from file '/app/bin/../share/MakeMKV/appdata.tar:flac.mmcp.xml'
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c515300] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c515300] channel count mismatch
Failed to save title 0 to file /home/john/tmp_rips/Steins_Gate 01.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c4011c0] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c4011c0] channel count mismatch
Failed to save title 1 to file /home/john/tmp_rips/Steins_Gate 02.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0ceda900] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0ceda900] channel count mismatch
Failed to save title 2 to file /home/john/tmp_rips/Steins_Gate 03.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0cbc93c0] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0cbc93c0] channel count mismatch
Failed to save title 3 to file /home/john/tmp_rips/Steins_Gate 04.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c70ff00] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c70ff00] channel count mismatch
Failed to save title 4 to file /home/john/tmp_rips/Steins_Gate 05.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0cbc8f80] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0cbc8f80] channel count mismatch
Failed to save title 5 to file /home/john/tmp_rips/Steins_Gate 06.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c446740] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c446740] channel count mismatch
Failed to save title 6 to file /home/john/tmp_rips/Steins_Gate 07.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c446300] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c446300] channel count mismatch
Failed to save title 7 to file /home/john/tmp_rips/Steins_Gate 08.mkv
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c400a40] No restart header present in substream 0.
FFMPEG_ERROR: FFDEC001: [truehd @ 0x7f7c0c400a40] channel count mismatch
Failed to save title 8 to file /home/john/tmp_rips/Steins_Gate 09.mkv
0 titles saved, 9 failed

Here is device information:

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Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-S13U
Revision: 1.03
Serial number: CGDL300644UC
Firmware date: 2022-07-26
Bus encryption flags: 1B
Highest AACS version: 63

LibreDrive Information
Status: Enabled
Drive platform: RS9201
Firmware name: PIONEER BDR-213T
Firmware type: Original (unpatched)
Firmware version: 1.03/ID43
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Disc is being loaded

I checked the stickied post and it doesn't match the errors I'm getting. Cleaning the disc didn't seem to help. The drive still rips DVDs fine, and googling the error returns 0 results. Can anyone tell me what these errors mean?

[dcoke22]

What happens if you use the default profile instead of the FLAC profile?

The error seems to indicate that there's something about the TrueHD stream on that disc that FFMPEG doesn't like. It might simplify things if you can get the bits off the optical disc first and then deal with the conversion to FLAC separately.

[0rbitaldonkey]

What happens if you use the default profile instead of the FLAC profile?

The error seems to indicate that there's something about the TrueHD stream on that disc that FFMPEG doesn't like. It might simplify things if you can get the bits off the optical disc first and then deal with the conversion to FLAC separately.

It works... lol. Thank you so much!!

[aboulfad]

I am getting the same error ripping Avatar (2022) and not using FLAC profile. It’s the first UHD rip I get such error. V 1.17.6 (Linux).

[dcoke22]

I am getting the same error ripping Avatar (2022) and not using FLAC profile. It’s the first UHD rip I get such error. V 1.17.6 (Linux).

The Windows and Mac versions of MakeMKV come bundled with a version of ffmpeg. On linux, it uses what's on the system and sometimes there's problems. For example: viewtopic.php?p=128049#p128049

[aboulfad]

The Windows and Mac versions of MakeMKV come bundled with a version of ffmpeg. On linux, it uses what's on the system and sometimes there's problems. For example: viewtopic.php?p=128049#p128049

Thank you! I do have a reasonably recent version of ffmpeg installed (v6.0) so it’s odd. I selected dts-hd ma instead until I figure what’s up or I can use macOS.