Main title of several disks will not save

[vila818]

Hello, I have an issue where on multiple blu-ray disks everything except the main title will save on some titles. I have searched this forum and google with no success in finding an answer.
I have performed the following troubleshooting steps:

• Cleaning disks several times

• Cleaned the drives heads

• Ensuring computers power settings are correct

• Reinstalled MakeMKV on both computers

• Tried both drives on both computers

• Set the retry setting to 25

I can't think of anything else to do. Both drives have been flashed via instructions from this forum. This issue does not happen on every disk but the last 10 I have tried are problematic.

Drive Info (two of the same drives)

Code: Select all

Drive Information
OS device name: /dev/rdisk2
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BU40N
Revision: 1.03
Serial number: 
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 66
LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Any advice or suggestions would be appreciated.

[dcoke22]

What does MakeMKV have in the log it fails to save the main title?

[vila818]

The log is too big to put in the text box or attach.
Here is a link to the compressed file
or,the plain text file for those who are opposed to opening compressed files from random strangers.

[dcoke22]

Here are some interesting tidbits from the log:

Code: Select all

Debug log started at Sun Oct 10 23:22:37 2021 , written by MakeMKV v1.16.4 darwin(x64-release)
001005:0000 MakeMKV v1.16.4 darwin(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///Users/foo/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.64.1/(SecureTransport) LibreSSL/2.8.3 (x86_64-apple-darwin20.0) , proxy server not set.
002010:0000 Optical drive "BD-RE HL-DT-ST BD-RE BU40N 1.04d" opened in OS access mode.
SDF  v07e: HL-DT-ST_BD-RE_BU40N_1.04_212005061142_MOFL3392042
SDF  v07e: HL-DT-ST_BD-RE_BU40N_1.04_212005061142_MOFL3392042
SDF  v07e: HL-DT-ST_BD-RE_BU40N_1.04_212005061142_MOFL3392042
001011:0000 Using LibreDrive mode (v06.2 id=FA108BB7DA63)
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at rhHV->i@V}3]oyDy:121264625
003344:0000 Using Java runtime from /usr/bin/java

…

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002003:0000 Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00520.m2ts' at offset '1812590592'
001003:0020 DEBUG: Code 1073741829 at G&ZgNa`_r~]bMM= :213130559
002003:0000 Error 'Posix error - Input/output error' occurred while reading '/dev/rdisk2' at offset '1812590592'
DEBUG: Code 1073741829 at Xqc"O!pwCiM}y!y[78:121263084
001003:0020 DEBUG: Code 1073741829 at Xqc"O!pwCiM}y!y[78:29395149
001003:0020 DEBUG: Code 100864261 at k&PzXOU@1Dl=5iQa:213139667
001003:0020 DEBUG: Code 100864261 at G&ZgNa`_r~]bMM= :213130559

Things get worse from there and eventually there's a 20,000 line debug statement… truly the most impressive I've ever seen from MakeMKV.

The rip errors post is relevant: viewtopic.php?f=8&t=15055

You've done pretty much all things we'd tell people to do when their optical drive is having trouble reading a disc. Since you're using a BU40N, I assume that's an external drive. Is it in an enclosure with its own power supply or is it powered by USB?

[vila818]

It is external. It is the archgon MD-8107-U3YC-UHD. It's USB-C and from the same computer I can power two 13 inch displays on a single port so I figured an external power source might not be needed.
I saw it was used on on this video

My wife has a huge library of movies, over 2000. I purchased a pretty beefy NAS to run plex. Maybe this drive does not fit the use case?