The Snowman 30th Anniversary Edition (UK) bluray won't rip

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WhiteHawk77
Posts: 7
Joined: Tue Mar 18, 2014 5:50 am

The Snowman 30th Anniversary Edition (UK) bluray won't rip

Post by WhiteHawk77 »

The stated disc can't be ripped, just says Failed to open disc.

Do I need to send the MKB_v27_The_Snowman.tgz to somewhere to help out with fixing this, do I add it as an attachment to this post?

Thanks.
Woodstock
Posts: 10323
Joined: Sun Jul 24, 2011 11:21 pm

Re: The Snowman 30th Anniversary Edition (UK) bluray won't r

Post by Woodstock »

Send the file to support@makemkv.com

If it is too big to send via email (shouldn't be), you can upload it to someplace like Dropbox and send Mike the link at that same address.

Did the log say what version of AACS it found? MakeMKV 1.9.0 handles up through v50 (confirmed that just last night).
WhiteHawk77
Posts: 7
Joined: Tue Mar 18, 2014 5:50 am

Re: The Snowman 30th Anniversary Edition (UK) bluray won't r

Post by WhiteHawk77 »

This disc is only v27, but still it won't open. This is on v1.9.0 and on two different computers and drives, one Mac and one Windows 7 PC. The disc plays fine. Sent the log file to that email address.
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