Strange issues with a specific disc

[SilvaEevee]

I am using a Buffalo BRUHD-PU3-BK. The disc often does not load in file explorer and I can hear the disc spinning up and down and up and down. Plays in a normal Blu-ray player fine, all episodes are working in both languages and all extras play.

Drive Information
OS device name: D:
Manufacturer: BUFFALO
Product: Optical Drive
Revision: 1.03
Serial number: [redacted]
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 78

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc is the fourth disc of the rising of the shield hero first season.

Disc Information
Label: Rising_Shield_Hero_S1P2_D2
Timestamp: 2020-05-01 09:30:00
Protection: AACS v68
Data capacity: 22.4 Gb
Disc type: BD-ROM
Number of layers: 1
Channel bit length: 74,5 nm (25.0 GB max. per layer)

Getting these errors:

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE BUFFALO Optical Drive 1.03 MO4JBJB4754' at offset '23671734272'

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE BUFFALO Optical Drive 1.03 MO4JBJB4754' at offset '23671797760'

Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom1' at offset '23671797760'

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00028.m2ts' at offset '36864'

Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom1' at offset '36864'

Error 'udf: node fe/efe failed!'

[MartyMcNuts]

I am using a Buffalo BRUHD-PU3-BK. The disc often does not load in file explorer and I can hear the disc spinning up and down and up and down. Plays in a normal Blu-ray player fine, all episodes are working in both languages and all extras play.

Drive Information
OS device name: D:
Manufacturer: BUFFALO
Product: Optical Drive
Revision: 1.03
Serial number: [redacted]
Firmware date: 2118-10-24 19:34
Bus encryption flags: 17
Highest AACS version: 78

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 1.03
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc is the fourth disc of the rising of the shield hero first season.

Disc Information
Label: Rising_Shield_Hero_S1P2_D2
Timestamp: 2020-05-01 09:30:00
Protection: AACS v68
Data capacity: 22.4 Gb
Disc type: BD-ROM
Number of layers: 1
Channel bit length: 74,5 nm (25.0 GB max. per layer)

Getting these errors:

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE BUFFALO Optical Drive 1.03 MO4JBJB4754' at offset '23671734272'

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE BUFFALO Optical Drive 1.03 MO4JBJB4754' at offset '23671797760'

Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom1' at offset '23671797760'

Error 'Scsi error - HARDWARE ERROR: TIMEOUT ON LOGICAL UNIT' occurred while reading '/BDMV/STREAM/00028.m2ts' at offset '36864'

Error 'OS error - The I/O device reported an I/O error' occurred while reading '\Device\CdRom1' at offset '36864'

Error 'udf: node fe/efe failed!'

Sounds like it's truggling to read the disc or a power issue. Ensure you have connected both cables and also use either ports directly off the motherboard (not case ports) or a powered USB hub with at least 24W.

Also, try cleaning the disc with a microfiber cloth. It may help and costs nothing!

[SilvaEevee]

No improvement from cleaning and trying various ports and hubs sadly. The Buffalo does appear to have a 5v dc barrel jack which can be used instead of a second USB I am guessing? I could get an adapter for a try. I just bought the disc so I could also return it.