mike admin wrote:Lycedium wrote:Thanks for your recommendation mike admin (and wtffilm for creating this topic) but unlike wtffilm I continue to receive the 'The volume key is unknown for this disc - video can't be decrypted' error message when taking the 'full disc backup' approach.
I have attached my debug log file for your reference. Any additional assistance would be greatly appreciated.Code: Select all
Make sure to uncheck "decrypt video files" option.
Thanks mike admin, I thought I followed your initial instructs to the letter but I had not. Thanks for the extra support - much appreciated.