ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE

[vonMalm]

Hi

I surfed a little on the forum and others have same problem, but for diff. reasons

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Gretel and Hansel"
LibreDrive mode for this drive is only possible with firmware upgrade (id=4A7BB4081F6A)
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?RzMKVlpKGgS+r9...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..083D1BDB22584130D22912401A08FEFB743 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F7A13AD4E79F9B915128855B2EAEEA7FA7 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00C613DEC87009B2904E5F8EF8AF69B7E49 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01F3A5367CA3728770D24C7B1C20231B058 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..078A4D715FEFECD0AA3DD0C074C7C100DDD to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B5ECBB525B6211267C85491C4213CDBBA9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0391DF5A1B596B7FE6B96DFBC3E92998D1F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08E11D77CE1E65BD3E7BA33618D12249DB9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05515A2CBAF0F4097E87F31E0AF48C31934 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03B97E52B2AE65F774B9B558613D3314BC0 to device 'SPTI:\Device\CdRom0'
Saved AACS dump file as C:\Users\xxx/.MakeMKV/MKB_v76_Gretel_and_Hansel_9226.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

AND

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Parasite"
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?Gr4xeVAMxm1raq...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C6C834F4BAB9827F88DCEEC27FEDAD3CD5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F55578AEEE49676E64F1BE743D932875F9 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A36B4370855B647FAECEBE4E685584B9AF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EE2F94161650CE2C2E8B7E9DADDEBCED9A to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..037F80F1A32D5853FAD55F0CE9BDE2FECA3 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CA9333B36A479C21D9D12BF70BBD0AAE71 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07DD3CC7DEBD5FF8E992EE6CE9578A496F2 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B46B8193879E5D8BA9A8C14152AED091FE to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..010520B91154FBE86E162CDC1A2996BBB1B to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D83E331AEBA9970A73E6B5A59FF676EF82 to device 'SPTI:\Device\CdRom2'
Saved AACS dump file as C:\Users\xxx/.MakeMKV/MKB_v76_Parasite_E684.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

All other disc can be copied - I even copied some 4K disc without problems

I sent it to support mail and clicked the links, but I'm starting to think it's me making some kind of mistake?

Parasite and Gretel and Hansel Scandinavian releases out this week.

Best regard

[Billycar11]

What drive and firmware do you have by the errors I'm guessing a uhd official drive

[MartyMcNuts]

Hi

I surfed a little on the forum and others have same problem, but for diff. reasons

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Gretel and Hansel"
LibreDrive mode for this drive is only possible with firmware upgrade (id=4A7BB4081F6A)
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?RzMKVlpKGgS+r9...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..083D1BDB22584130D22912401A08FEFB743 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F7A13AD4E79F9B915128855B2EAEEA7FA7 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00C613DEC87009B2904E5F8EF8AF69B7E49 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01F3A5367CA3728770D24C7B1C20231B058 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..078A4D715FEFECD0AA3DD0C074C7C100DDD to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B5ECBB525B6211267C85491C4213CDBBA9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0391DF5A1B596B7FE6B96DFBC3E92998D1F to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..08E11D77CE1E65BD3E7BA33618D12249DB9 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05515A2CBAF0F4097E87F31E0AF48C31934 to device 'SPTI:\Device\CdRom0'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..03B97E52B2AE65F774B9B558613D3314BC0 to device 'SPTI:\Device\CdRom0'
Saved AACS dump file as C:\Users\xxx/.MakeMKV/MKB_v76_Gretel_and_Hansel_9226.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

AND

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Parasite"
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?Gr4xeVAMxm1raq...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0C6C834F4BAB9827F88DCEEC27FEDAD3CD5 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F55578AEEE49676E64F1BE743D932875F9 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0A36B4370855B647FAECEBE4E685584B9AF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0EE2F94161650CE2C2E8B7E9DADDEBCED9A to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..037F80F1A32D5853FAD55F0CE9BDE2FECA3 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0CA9333B36A479C21D9D12BF70BBD0AAE71 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..07DD3CC7DEBD5FF8E992EE6CE9578A496F2 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0B46B8193879E5D8BA9A8C14152AED091FE to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..010520B91154FBE86E162CDC1A2996BBB1B to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D83E331AEBA9970A73E6B5A59FF676EF82 to device 'SPTI:\Device\CdRom2'
Saved AACS dump file as C:\Users\xxx/.MakeMKV/MKB_v76_Parasite_E684.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

All other disc can be copied - I even copied some 4K disc without problems

I sent it to support mail and clicked the links, but I'm starting to think it's me making some kind of mistake?

Parasite and Gretel and Hansel Scandinavian releases out this week.

Best regard

See the bold lines above.

The VUK's are not available yet!! Did you send in the dumps? Also, you are not running a LibreDrive enabled firmware.

[vonMalm]

Hi,

I will check up on LibreDrive firmware now, but one of the drives have allready been updated to support UHD disc with MakeMKV.

The two titles are NOT UHD, but normal Blu-ray disc

I have tested the disc on tree drives:
1st DRIVE:
Drive Information
OS device name: G:
Current profile: BD-ROM
Manufacturer: ASUS
Product: BC-12D2HT
Revision: 1.00
Serial number: K9IE5FJ0803
Firmware date: 2113-06-14 12:00
Bus encryption flags: 1E
Highest AACS version: 76

LibreDrive Information
Status: Possible (with patched firmware)
Drive platform: MT1939
Harware support: Yes
Firmware support: No
Firmware type: Original (patched version available)
Firmware version: 1.00
DVD all regions: Possible (with patched firmware)
BD raw data read: Possible (with patched firmware)
BD raw metadata read: Possible (with patched firmware)
Unrestricted read speed: Possible (with patched firmware)

2nd DRIVE
Drive Information
OS device name: H:
Manufacturer: ASUS
Product: BW-16D1HT
Revision: 3.10
Serial number: KEHI5Q90752
Firmware date: 2119-01-04 10:14
Bus encryption flags: 1F
Highest AACS version: 76

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Patched (microcode access re-enabled)
Firmware version: 3.10
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Possible, not yet enabled

3rd DRIVE
Drive Information
OS device name: I:
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-209D
Revision: 1.34
Serial number: PLDL082396WL
Firmware date: 2016-04-25
Bus encryption flags: 13
Highest AACS version: 76

LibreDrive Information
Status: Might be supported in future, keep fingers crossed
Drive platform: Pioneer RS8600
Firmware version: ID61

I have sent support a mail with the two tgz-files.

[vonMalm]

now testet with LibreDrive

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Gretel and Hansel"
Using LibreDrive mode (v06 id=0FA242DD4D0B)
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?QuZ9YZyQPmnOzq...
Saved AACS dump file as xxx/.MakeMKV/MKB_v76_Gretel_and_Hansel_9226.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

[MartyMcNuts]

now testet with LibreDrive

MakeMKV v1.15.1 win(x64-release) started
Backing up disc into folder "xxx/Gretel and Hansel"
Using LibreDrive mode (v06 id=0FA242DD4D0B)
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?QuZ9YZyQPmnOzq...
Saved AACS dump file as xxx/.MakeMKV/MKB_v76_Gretel_and_Hansel_9226.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed

Libredrive has nothing to do with your problem. The issue is that the disc has a newer type of encryption which MakeMKV cannot determine the VUK for. All you can do is:

1. Let MakeMKV's team know abut it by visiting the link.
2. Send in the dump file.
3. Be patient and wait a few days (possibly weeks) until the protection is cracked and the VUK becomes available.

[vonMalm]

Hallo

MartyMcNuts was right, after 3-4 day I was able to rip a backup copy to my harddisk.
It seems the problems are back in two new films, but I'll just wait again, to see if clicking on the link will help

Abigail - and the forbidden city and The Last Full Measure is also locked currently.

Thx for the good work.

Best regard